  MagMan Life is simpler when you tell the truth. Premium join:2003-10-01 Westlake, OH
·AT&T Midwest
·AT&T Midwest
| reply to rjfortyfive Re: (Problem) Sending Mail
I don't know I can't send with my default account anymore and when I try to verify it my default address per the instructions giving by jsinaiko it does not work.  -- "The truth is incontrovertible, malice may attack it, ignorance may deride it, but in the end; there it is." |
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 reacttech
join:2003-05-05 Chicago, IL
| reply to MagMan Re: (Problem) Sending Mail... and the solution
Not sure MagMan if problem was resolved,but I solved mine,I think,by simply adding my email address as my Account Name for both Seamonkey And Thunderbird,which I use,I also had to move my email address over 1 space to the left under Account Settings,for "Email Address" field,then added my email address above that for "Your Name" field. |
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  lev Napoleon is always right Premium,Ex-mod 2002-08 join:2001-05-30 Chicago, IL clubs: 
·AT&T Midwest
| reply to rjfortyfive Re: (Problem) Sending Mail
said by rjfortyfive :So you are saying that you can not authenticate other multiple non sbc accounts with only one sbc account? You can not enter the same email address and password to SMTP authenticate multiple non sbc account anymore? in case I was not clear. If that is the case what kind of BS is this? Yes, I am saying because of the changes they made, you can not authenticate with a different account name than you're using to send with.
I don't know what kind of BS it is, or that's it's necessarily BS. What we have here, is a failure to communicate, and it's not the first time that's happened. If they're going to make a change like this, which is going to be very subtle, against the way some software like Tunderbird is designed, etc, then they have to think about the consequences, and implement it with some warning.
The idea itself isn't necessarily BS, and probably comes from a desire to significantly reduce the amount of spam generated from their servers.
MagMan is a casualty of this. Were I there, or nwrickert, we could solve his problem in under 2 minutes.
Instead, we have a situation where a user is frustrated, and no amount of explaining the situation has, to date, given him the right solution. I'm going to try to find the time to go through the steps later on today and put them into a FAQ type format.
If that doesn't solve the problem, maybe someone would be willing to use VNC to fix his problem, but that opens a whole other can of worms. |
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  MagMan Life is simpler when you tell the truth. Premium join:2003-10-01 Westlake, OH
·AT&T Midwest
·AT&T Midwest
| reply to MagMan Re: (Problem) Sending Mail... and the solution
To me this is B.S.period in my opinion If I can go and sign on to my Yahoo account web page and send a e-mail from my default account why not in Thunderbird.It worked before why not now plus the fact my bill is going up five dollars a month next month,and now I can't send e-mails from my main account what kind of crap is that.I am not very happy at the moment with this shit I may have to look for another ISP if this can't be solved.I am now posting this in Direct to see it it can be resolved there. Thanks for the imput from everyone. -- "The truth is incontrovertible, malice may attack it, ignorance may deride it, but in the end; there it is." |
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 rjfortyfive
join:2001-12-01 Springfield, MO
| reply to MagMan I am having this problem with Outlook and not Thunderbird. I have 3 non sbc accounts, 2 of which I have managed to get to work just fine using a SBC account to authenticate. The 3rd one works but the error message that has been posted here keeps coming up over and over if Outlook is open, even though it is set up the same as the other 2 accounts. Hoping they get it resolved soon. |
|
 rjfortyfive
join:2001-12-01 Springfield, MO | reply to MagMan Ok, update: I had 3 accounts that had this problem yesterday. Today I have managed to solve it on 2 of them but one of the non sbc accounts still gives an error every time you send email from it. |
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  MagMan Life is simpler when you tell the truth. Premium join:2003-10-01 Westlake, OH
·AT&T Midwest
·AT&T Midwest
| reply to MagMan Just an update on this problem.
I now have a problem ticket with Yahoo in reference to this thread,love to see if they get back to me on this one.
Still no answer on anything in direct yet.
P.S. Messed with this all morning again still does not work very frustrating to say the least. -- "The truth is incontrovertible, malice may attack it, ignorance may deride it, but in the end; there it is." |
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 RadioDoc 58ef2c0 Premium,ExMod 2000-03 join:2000-05-11
·AT&T Midwest
1 edit | The solution was already posted. If your "from" field does not match the login you use for SMTP then you'll get that error.
While I understand the need to control spam, this ain't it. ATT/Yahoo! just keeps getting dumber and dumber and dumber when it comes to ISP services. If you use a non-ATT emai address you are now forced to opt-out of the port 25 filter and use your third party ISP's SMTP servers unless you want all of your email to come from the ATT account. Very stupid. -- Toolmaster of La Grange. |
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  lev Napoleon is always right Premium,Ex-mod 2002-08 join:2001-05-30 Chicago, IL clubs: 
·AT&T Midwest
| reply to MagMan Look Magman, there are two issues at hand.
First is the fact that AT&T/Yahoo's implemented this. I don't think we're going to be able to change that, at least in the short term.
Second... it's working as they intended, and you're using a mail client for which they don't provide technical support. So opening support tickets is just a waste of your time.
People here, including myself, have told you how to fix it. As far as AT&T would be concerned, the problem is on your end... and technically, they're right. If you want things to work in the forseeable future, you'll either need to figure out how to do this yourself, find someone nearby willing to come over and do it for you, or follow my suggestion of putting VNC on your computer and letting someone who knows how to fix it log on and do so.
This is a 2 minute fix. The e-mail address for each account must be used to authenticate outbound mail for that account.
I know you're frustrated, and whether or not AT&T/Yahoo should have done this (for the record, they shouldn't) we're trying to fix YOUR problem here. Don't get sidetracked. |
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  MagMan Life is simpler when you tell the truth. Premium join:2003-10-01 Westlake, OH
·AT&T Midwest
·AT&T Midwest
| said by lev :Look Magman, there are two issues at hand. First is the fact that AT&T/Yahoo's implemented this. I don't think we're going to be able to change that, at least in the short term. Second... it's working as they intended, and you're using a mail client for which they don't provide technical support. So opening support tickets is just a waste of your time. People here, including myself, have told you how to fix it. As far as AT&T would be concerned, the problem is on your end... and technically, they're right. If you want things to work in the forseeable future, you'll either need to figure out how to do this yourself, find someone nearby willing to come over and do it for you, or follow my suggestion of putting VNC on your computer and letting someone who knows how to fix it log on and do so. This is a 2 minute fix. The e-mail address for each account must be used to authenticate outbound mail for that account. I know you're frustrated, and whether or not AT&T/Yahoo should have done this (for the record, they shouldn't) we're trying to fix YOUR problem here. Don't get sidetracked. Would you like to explain it again very slowly because I have done everything that that you have said and it does not work.And now you are talking down to me.So once again would you repeat this two minute fix.And for your information I use outlook express sometimes and guess what it does not work there either.Do they have tech support for that? -- "The truth is incontrovertible, malice may attack it, ignorance may deride it, but in the end; there it is." |
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 RadioDoc 58ef2c0 Premium,ExMod 2000-03 join:2000-05-11
·AT&T Midwest
| Here's what you need to do:
Find the 'account setup' screen, wherever it is. I don't use Thunderbird so you'll have to do that yourself.
Find the 'email address' entry. In Outlook/Outlook Express it's on the General tab.
Make sure your outbound SMTP username is the same. In Outlook that is the Servers tab, Outgoing Mail Server section, Settings button. If you check the "my server requires authentication" box and then inside the Settings button select "Use same settings as my incoming mail server" that should fix it.
I can cause the error by entering a different AT&T account name in the "log on using" area. I can also cause it by making Outlook send using a different account than what I have for the "from" address in the header.
It's very basic stuff. -- Toolmaster of La Grange. |
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  darowa
@sbcglobal.net
| I have had a problem sending email with Thunderbird for the past 2 weeks. It started when I changed my email password. Thunderbird was working perfectly (for years) and then it is unable to provide the password to the SMTP server. I have all the correct settings of SSL/username/password. I have beeen unable to solve it.
I did discover that if I rebooted my router (LinksysWRT54GL), I could send email successfully for maybe 10 minutes. Then the problem returns. I have the Speedstream 5100A modem connected to the Linksys router. This setup has been working for years. It's very annoying and no one know a solution.
My DSL service is working normally otherwise. |
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  fancydancer Perception is reality Premium join:2002-08-28 Springfield, IL clubs:
·Comcast
·Insight Communicat..
| reply to MagMan I don't want to hijack this thread so split if necessary but one of my customer's is having the same error but they have an Exchange server that sends out via smtp.att.yahoo.com port 25 using their userID@sbcglobal.net and password for authentication. I switched them to send out our SMTP server but it seems to quit working mysteriously within weeks. Short of setting up a Sendmail box that can do SMTP SSL, what can I do? As RadioDoc mentioned, can I opt out of the port 25 filter or is that even a factor since I can relay through my SMTP server outside ATT's network? -- Thank you for keeping this a work-free environment! |
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 RadioDoc 58ef2c0 Premium,ExMod 2000-03 join:2000-05-11
·AT&T Midwest
2 edits | For reference, if you need to use a different SMTP server than what the ATTYahoos provide:
Go to »helpme.att.net/servabuse.php
Under "Abuse Type" select self-flaggelation.
Uh..wait, no, that's not right...
Under "Abuse Type" select **Opt Out Port 25. Under "Abuse Occurred In" select Manage My Account.
Fill in the rest of the form using the primary account information. You don't need to put anything in the textbox. Send it on it's merry way.
The outbound mail filter should magically disappear within 48 hours, sometimes immediately. -- Toolmaster of La Grange. |
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  MagMan Life is simpler when you tell the truth. Premium join:2003-10-01 Westlake, OH
·AT&T Midwest
·AT&T Midwest
| reply to MagMan Ok folks success I finally have mine working again per the instructions.So you can call me stupid I deserve it.I was messing with everything but what I should have been messing with.Go ahead slap me upside the head.
Thanks Lev for all your help and you to Radio Doc sorry if I was a little testy at times but it was becoming very frustrating.
Thanks again everyone for the help glad this issue is over for me at least. -- "The truth is incontrovertible, malice may attack it, ignorance may deride it, but in the end; there it is." |
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  nwrickert sand groper Premium,MVM join:2004-09-04 Geneva, IL | Glad you got it working. |
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  MagMan Life is simpler when you tell the truth. Premium join:2003-10-01 Westlake, OH
·AT&T Midwest
·AT&T Midwest
| said by nwrickert :Glad you got it working. Yes and thank you to nwrickert for your help. -- "The truth is incontrovertible, malice may attack it, ignorance may deride it, but in the end; there it is." |
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  fancydancer Perception is reality Premium join:2002-08-28 Springfield, IL clubs:
·Comcast
·Insight Communicat..
| reply to RadioDoc Thank you! I actually did that right after I posted. Hopefully it makes my job (and life) easier. I manage about 5 customers with an Exchange server using an ATT DSL line for Internet...let's just say there is something going wrong on nearly a weekly basis. -- Thank you for keeping this a work-free environment! |
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  lev Napoleon is always right Premium,Ex-mod 2002-08 join:2001-05-30 Chicago, IL clubs: 
·AT&T Midwest
| reply to MagMan said by MagMan :Ok folks success I finally have mine working again per the instructions.So you can call me stupid I deserve it.I was messing with everything but what I should have been messing with.Go ahead slap me upside the head. Thanks Lev for all your help and you to Radio Doc sorry if I was a little testy at times but it was becoming very frustrating. Glad it's fixed. We don't want you frustrated either.
I don't suppose you'd be willing to try to write a FAQ entry on the problem with a solution that everyone would get the first time?  |
|
 sjor
join:2000-07-24 Plainfield, IL clubs:
| I was initially frustrated with this change. A real PIA....
But I found this link extremely helpful....
»help.yahoo.com/l/us/yahoo/mail/o···-07.html
It explains step by step how verify your other addresses without going through setting individual outgoing smtp or opting out of port 25 block. Just make you are using the classic yahoo mail interface. The new interface does not have it built yet. Go figure! |
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