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Forums » US Telco Support » AT&T » AT&T Midwest » (Problem) Sending Mail... and the solution
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lev
Premium,Ex-mod 2002-08
join:2001-05-30
Chicago, IL
clubs:
reply to MagMan
Re: (Problem) Sending Mail

Each individual account must use its own ameritech/sbcglobal/att.net account name for SMTP authentication. What are you using as your mail client?


MagMan
Life is simpler when you tell the truth.
Premium
join:2003-10-01
Westlake, OH

edit:
March 12th, @11:45AM

Thunderbird.

I have not changed any settings.

The two accounts have the sbcglobal/att.net account name.


lev
Premium,Ex-mod 2002-08
join:2001-05-30
Chicago, IL
clubs:
Thunderbird will try to use a single SMTP server for all your mail. If you're authenticating SMTP for account1@sbcglobal.net with account2@sbcglobal.net, it won't work anymore.


MagMan
Life is simpler when you tell the truth.
Premium
join:2003-10-01
Westlake, OH
·AT&T Midwest
·AT&T Midwest

said by lev See Profile :

Thunderbird will try to use a single SMTP server for all your mail. If you're authenticating SMTP for account1@sbcglobal.net with account2@sbcglobal.net, it won't work anymore.
Ok! How do I solve that problem than please explain? Simply would be nice. Thanks
--
"The truth is incontrovertible, malice may attack it, ignorance may deride it, but in the end; there it is."

rjfortyfive

join:2001-12-01
Springfield, MO

reply to lev
said by lev See Profile :

Thunderbird will try to use a single SMTP server for all your mail. If you're authenticating SMTP for account1@sbcglobal.net with account2@sbcglobal.net, it won't work anymore.
So you are saying that you can not authenticate other multiple non sbc accounts with only one sbc account? You can not enter the same email address and password to SMTP authenticate multiple non sbc account anymore? in case I was not clear. If that is the case what kind of BS is this?


MagMan
Life is simpler when you tell the truth.
Premium
join:2003-10-01
Westlake, OH
·AT&T Midwest
·AT&T Midwest

I don't know I can't send with my default account anymore and when I try to verify it my default address per the instructions giving by jsinaiko See Profile it does not work.
--
"The truth is incontrovertible, malice may attack it, ignorance may deride it, but in the end; there it is."


lev
Premium,Ex-mod 2002-08
join:2001-05-30
Chicago, IL
clubs:
·AT&T Midwest

reply to rjfortyfive
said by rjfortyfive See Profile :

So you are saying that you can not authenticate other multiple non sbc accounts with only one sbc account? You can not enter the same email address and password to SMTP authenticate multiple non sbc account anymore? in case I was not clear. If that is the case what kind of BS is this?
Yes, I am saying because of the changes they made, you can not authenticate with a different account name than you're using to send with.

I don't know what kind of BS it is, or that's it's necessarily BS. What we have here, is a failure to communicate, and it's not the first time that's happened. If they're going to make a change like this, which is going to be very subtle, against the way some software like Tunderbird is designed, etc, then they have to think about the consequences, and implement it with some warning.

The idea itself isn't necessarily BS, and probably comes from a desire to significantly reduce the amount of spam generated from their servers.

MagMan is a casualty of this. Were I there, or nwrickert, we could solve his problem in under 2 minutes.

Instead, we have a situation where a user is frustrated, and no amount of explaining the situation has, to date, given him the right solution. I'm going to try to find the time to go through the steps later on today and put them into a FAQ type format.

If that doesn't solve the problem, maybe someone would be willing to use VNC to fix his problem, but that opens a whole other can of worms.
Forums » US Telco Support » AT&T » AT&T Midwest


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