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Forums » US Cable Support » Road Runner » Receiving Multiple Copies of Same Messages (Not Spam)
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EE

@rr.com

 Receiving Multiple Copies of Same Messages (Not Spam)

I have had this problem before. I am using Outlook 2003. My son has had the same problem on his computer using Outlook Express. When we had this problem before, a Road Runner technical person said to check on the web to see if there were a bunch of messages there and to delete some or all of them. Unfortunately, I have forgotten the website link for western Ohio. Can anyone help me with this problem?


MacLeech
The one and only
Premium
join:2001-07-14
SoCal


1 edit
For Microsoft Outlook Express
From the Tools menu, choose "Accounts."
Select the "Mail" tab.
Double-click the account for your email
Select the "Advanced" tab.
In the Delivery section at the bottom of the window, make sure the box next to "Leave a copy of messages on server" is unchecked.

Check here for the server address:
»help.rr.com/aa/rrwho.aspx?resetDiv=true
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