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Forums » Verizon Support Rep's Tale From The Inside » Call Centers Suck
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calls with customer service hell = job hell = name your own »
« Call Centers Suck^H^H^Hick  
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TScheisskopf
World News Trust

join:2005-02-13
Belvidere, NJ
·Sprint Broadband D..

reply to need_clue
Re: Call Centers Suck

Perhaps they complain because they know that these are bullshit metrics to create bullshit reasons for very real employment terminations.

Nobody likes being forced to be a drone.

So share with us: are your "insights" based upon personal experience working in a call center, supervising in a call center, managing a call center or centers, or did you just read something about call centers on teh intertubes and thus, can opine at length?
to forum · permalink · · 2008-03-12 21:18:55 · Reply to this
Forums » Verizon Support Rep's Tale From The Insidecalls with customer service hell = job hell = name your own »
« Call Centers Suck^H^H^Hick  

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