smacknca
join:2002-12-24
| reply to 69742511
Re: [TWC] TWC SoCal speed upgrades information
Just to chime in on this. I just spent 45 mins with some very helpful guys (started at the bottom and went to Tier 3). From what he found out, names are shifting so for people like myself who were former Adelphia sitting on the mostly unknown 8mbps/512 package, this is now known as Extreme. Turbo just got pushed out officially and its 10/1 for West Los Angeles. Didnt bother to get the price because I'm honestly not willing to pay more than the $50 I pay now for 'extreme.'
As we all know, if you are in a market with fiber then they offer more competitive packages but otherwise thats what you can get. Frustrating as I always hit the current cap so I could clearly go faster if they removed it, but eh not going to pay for another 2mbps (though the upload would be wonderful).
I originally called because when I spoke to sales today for a friend, in the unit next to mine, they told him that 10/1 was available as 'extreme' and that set me off on this quest to figure out wtf was going on with my 8/512 'extreme.' Tier3 had to go to his help desk but the conclusion was that sales just didnt yet know about the name change and most likely they were selling more than they could deliver (shocking). Normally I'd scream bloody murder over the false advertising but West LA is such a mess right now because of all the regional differences I actually believe it was a genuine mistake.
Hope this helps. |
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djrobx
join:2000-05-31
Valencia, CA
 ·PHONE POWER
 ·AT&T U-Verse
·AT&T CallVantage
·Time Warner VOIP
 ·RoadRunner Cable
| I've had 10/1 for several months with excellent performance. Yet, they just completely replaced all of the equipment in my area. I don't think they'd go through all of the expense to replace the equipment if there weren't further planned upgrades in store. Time Warner has standardized on 15mbps "Turbo" downloads in many areas, even those without FIOS. I just think in LA they need more time to get the various markets and mix-mash of cable systems upgraded to handle the speed.
quote:
Isn't it currently 6/512kbps for 'standard' and 10/1 for 'extreme'? 10/1 for 'standard' would kick butt, especially if the pricing remained the same.
Yep, that's what happened in San Diego and I think San Antonio, TX. I'm hoping we get the same treatment. But again, with TW lord only knows. |
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