Rob86
@charter.com
|  10/1 meg price
I've heard that Charter has removed their 3 meg service and only offer 5 and 10 meg for now. They might ass 20/1 meg in the future. which will make 5 and 10 meg cheaper
My question is:
My neigbor just upgrade from 5 meg to 10 meg and is paying around $60.00
I already have 10 meg and paying 79.39. Shouldn't it be around $60 something?
St.Louis Area |
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joker5656
join:2006-06-23
Dallas, GA | well it depends on area. but 60 sounds like a rd number . i have the 10meg and on a 12month promotion for 34$, i was paying 49 i think. they keep changing the cost so i'm really not sure now. of course all the prices i listed are with cable |
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BF69
join:2004-07-28
Camden, TN | reply to Rob86
In my area It's $50 if you have cable $60 if you don't. New customers can get it for 6 months at $25 a month. Of course if you rent a modem you need to add $5. |
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matt314159
join:2006-01-18
Hesperia, CA
 ·Charter Pipeline
| reply to Rob86
Hey rob, if you call charter and choose the option to cancel service, and tell the retention representative that you're thinking about switching to DSL because of cost, they will probably offer you the $34.95 price, which is good for 12 months. It's definitely worth it for a 10-20 minute phone call. If they don't offer it to you, you're not obligated to actually quit. |
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markopoleo
join:2003-04-02
Bonne Terre, MO
·Charter Pipeline
| reply to Rob86
Rob you are paying to much, even in your area.
Charter changed pricing for St.louis and surrounding area.
$54.99 for 16meg if available to you
$34.99 for 10meg
$24.99 for 5meg
Those are prices without bundling to, its not promotional pricing also.
If you bundle 16meg its 34.99 a month and 10meg is 24.99. I just use HSI only 16meg though. |
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Rob86
@charter.com
| Sweet, I just called them and now the price will be $34.99 for 10 meg
And on top of that they will refund my money that I've been paying $69.99 for few months.
Advice to anyone that still pays $69.99 for 10 meg, call them
P.S. When is 16 meg available in St.Louis Area ?
16down/2up i suppose.
Thanks you everyone. |
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BF69
join:2004-07-28
Camden, TN
| reply to markopoleo
said by markopoleo  :Rob you are paying to much, even in your area. Charter changed pricing for St.louis and surrounding area. $54.99 for 16meg if available to you $34.99 for 10meg $24.99 for 5meg Those are prices without bundling to, its not promotional pricing also. If you bundle 16meg its 34.99 a month and 10meg is 24.99. I just use HSI only 16meg though. Well that sucks. Sure 10 meg use to be $70 even with a bundle so being $50 now is a nice price drop, but some of you get it for HALF that without it being a special? WTF? I like to hear an explaination why I should pay DOUBLE what others pay. Other than the typical "FiOS is in those areas" crap. OTHER than that I want to hear a LOGICAL explaination. I can't think of any. |
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markopoleo
join:2003-04-02
Bonne Terre, MO | Mmm 10meg was $70 WITHOUT bundle before. $60 with.  |
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BF69
join:2004-07-28
Camden, TN
| said by markopoleo :Mmm 10meg was $70 WITHOUT bundle before. $60 with. Not in my area. I know what I what the prices are. |
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BoMarty
join:2001-02-01
Ballwin, MO
4 edits | reply to Rob86
said by Rob86 :
I've heard that Charter has removed their 3 meg service and only offer 5 and 10 meg for now. They might ass 20/1 meg in the future. which will make 5 and 10 meg cheaper
My question is:
My neigbor just upgrade from 5 meg to 10 meg and is paying around $60.00
I already have 10 meg and paying 79.39. Shouldn't it be around $60 something?
St.Louis Area
$79.99 without any other Charter services. $69.99 with Charter services. These are the full prices without any specials, etc. 16megs for St Louis is still "unknown".
$34.99 for 10meg seems to be a good deal even WITHOUT FiOS in St Louis.
Rumor is when 16megs rolls out, it will drop to the 10meg prices. Does that mean 16/2 for $34.99? Getting sweeter! |
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cooldude9919
join:2000-05-29
Cape Girardeau, MO
clubs: | reply to Rob86
16mb is 69.99 here. I have $15 off for 6 months. Will probably call back in 6 months and try to get it back down again. |
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markopoleo
join:2003-04-02
Bonne Terre, MO
·Charter Pipeline
| 
BADABING! BROADBAND! |
You have been connected to CVW Roseanne .
CVW Roseanne : Thank you for joining us in Charter Communications Chat. My name is Roseanne. How may I be of help to you today?
user: Hello, I was wondering how much 16meg/2meg costs in my area, 63628
user: It just came available here
CVW Roseanne : I can certainly check on that price for the 16Meg.
CVW Roseanne : i have your account up user.
CVW Roseanne : The cost would be $29.99 plus $25 for the 16 Meg.
user: So $55 a month for it?
user: Isn't that what 10meg costs now?
CVW Roseanne : 10meg is $29.99 plus the $5 on a promotion.
user: Mmm my last bill was $52.20
user: for 10meg
user: oh, does that include bundling or not?
user: Basicly what im asking is if i sign up for 16meg today, but bill next month would be $55 exactly? Plus some change for tax or whatever
user: Sorry for all the questions at once, I just have problems with charter billing everytime i change something.
CVW Roseanne : The $54.99 would not include the taxes.
user: SO it would be $54.99 a month for HSI only, NO bundling correct?
CVW Roseanne : That is correct.
user: Could I get it upgraded now?
CVW Roseanne : I can certainly upgrade you to that now.
CVW Roseanne : Would you like me to do that?
user: yes please
CVW Roseanne : I have added that to your account.
user: Just have to reset my modem now?
CVW Roseanne : yes
user: ok thank you very much
CVW Roseanne : Is there anything else I can help you with today user?
user: Nope, you been more than helpfull. thank you
CVW Roseanne : Thank you for choosing Charter |
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BF69
join:2004-07-28
Camden, TN
| said by markopoleo :A representative will be with you shortly. You have been connected to CVW Roseanne . CVW Roseanne : Thank you for joining us in Charter Communications Chat. My name is Roseanne. How may I be of help to you today? user: Hello, I was wondering how much 16meg/2meg costs in my area, 63628 user: It just came available here CVW Roseanne : I can certainly check on that price for the 16Meg. CVW Roseanne : i have your account up user. CVW Roseanne : The cost would be $29.99 plus $25 for the 16 Meg. user: So $55 a month for it? user: Isn't that what 10meg costs now? CVW Roseanne : 10meg is $29.99 plus the $5 on a promotion. user: Mmm my last bill was $52.20 user: for 10meg user: oh, does that include bundling or not? user: Basicly what im asking is if i sign up for 16meg today, but bill next month would be $55 exactly? Plus some change for tax or whatever user: Sorry for all the questions at once, I just have problems with charter billing everytime i change something. CVW Roseanne : The $54.99 would not include the taxes. user: SO it would be $54.99 a month for HSI only, NO bundling correct? CVW Roseanne : That is correct. user: Could I get it upgraded now? CVW Roseanne : I can certainly upgrade you to that now. CVW Roseanne : Would you like me to do that? user: yes please CVW Roseanne : I have added that to your account. user: Just have to reset my modem now? CVW Roseanne : yes user: ok thank you very much CVW Roseanne : Is there anything else I can help you with today user? user: Nope, you been more than helpfull. thank you CVW Roseanne : Thank you for choosing Charter I'm not sure what the point of your post is. I'm shocked you got someone that speaks english. |
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matt314159
join:2006-01-18
Hesperia, CA
·Charter Pipeline
| said by BF69 :I'm not sure what the point of your post is. I'm shocked you got someone that speaks english. He's probably just gloating, rubbing it in to all of us suckers who don't have it yet
I'm impatiently waiting...I thought as a Southern California resident, with FIOS in nearby areas, I'd be first on the list. When the midwest gets it before California, it seems like my world has been turned upside down! |
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nocannothave
join:2006-10-14
Kennewick, WA | reply to Rob86
I pay $49.99 for 10/1.
I have cable, but no promos. |
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markopoleo
join:2003-04-02
Bonne Terre, MO
·Charter Pipeline
| reply to BF69
said by BF69 :said by markopoleo : I'm not sure what the point of your post is. I'm shocked you got someone that speaks english. Mmm how are you shocked it was in English..its online chat. lol
Anyway, the point is that some were skeptical of the pricing, so i posted that to show charter saying price. |
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BF69
join:2004-07-28
Camden, TN
| said by markopoleo :said by BF69 :said by markopoleo : I'm not sure what the point of your post is. I'm shocked you got someone that speaks english. Mmm how are you shocked it was in English..its online chat. lol I've online chatted with someone from Charter that I could tell english was not their first language. Or they just sucked at communicating that way.
Anyway, the point is that some were skeptical of the pricing, so i posted that to show charter saying price.
They should just call their local office and they'd get a price. Pretty much would solve their problems. |
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partoflife
@charter.com
| reply to markopoleo
said by markopoleo :Mmm how are you shocked it was in English..its online chat. lol Anyway, the point is that some were skeptical of the pricing, so i posted that to show charter saying price. The ignore button is your friend. Don't bother with BF69. |
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Slagathor
join:2002-01-07
Merrill, WI
| reply to Rob86
Just got off the fone with Charter.
Originally said I was considering going with Verizon Freedom package because I could get everything I got with Charter for what I was paying just for HSI, 81 bucks and 53 for fone. The rep said they had no offers in the area right now.
Then after some chit chat, he asked what state I was calling from and my number, then after a bit of silence, he said he could give me a promo offer on HSI for 12 months, knocking 35 bucks off the bill.
And, he spoke english, with a bit of a southern accent...heh |
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markopoleo
join:2003-04-02
Bonne Terre, MO | I've never got someone in sales that did not speak english or online chat. Its just tech support that has the problem. |
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