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Forums » US Telco Support » Verizon » Verizon FIOS TV » IMG Update in Portland, OR
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darcilicious
Cyber Librarian
Premium
join:2001-01-02
Forest Grove, OR
·Verizon FIOS
·Comcast

 IMG Update in Portland, OR

I came home and checked the Message Center (because of other posts re: HBO/Cinemax free preview) and also saw the following:

Important FiOS TV Service Notice

03/11/2008 5:00p

FiOS TV subscribers in the Portland, OR viewing area. As of 3/12 there will be updates made to your Interactive Media Guide (IMG). These updates are designed to improve your service and create the bst viewing experience possible. During this update you may notice that your set top box resets automatically. This occurrence is normal with any IMG update. These changes will not affect the way you access or use your IMG.
Under Menu / System Info it says:
Release: 1.0.4
build Number: 05.72
Platform ID: QIP-6200 P2
[...]
EPG Region: 3424

I'm not sure what improvements I personally will experience. Our SD channels have always been fine (no analog here, I don't know if that matters or not), I don't have Verizon's DVR, and I'm not seeing thing obviously different in the Menu itself... but I thought I'd pass this one

If you have specific questions, I'll answer as I'm able!


Rattler

join:2001-04-13
Havertown, PA
·Verizon Online DSL
·Verizon FIOS

Just checked mine for the heck of it (Phila., PA area):

Release: 1.0.4
Build Number: 05.68
Platform ID: QIP-6416 P2
[...]
EPG Region: 3409

Have received no message other than the free HBO/Cinemax notice.
--
Never raise your hands to your kids. It leaves your groin unprotected. -- Red Buttons


matcarl

join:2007-03-09
Franklin Square, NY


4 edits
reply to darcilicious
Thanks for passing that along, it's great to hear they are rolling out the patch. It's obvious they didn't fix the red light, so it comes on when there is a message! Most of what had to be corrected was with the DVR so you can't check those things. Check these:
Are Community Widgets now active? (Press the right arrow when in the weather)
If you had the green line issue, is it gone?
Can you hide channels from the guide?
Are there any options to play Games?
Have they fixed the clock on the front display, is it still slow?
Does the Reminder feature automatically change the channel?

Look through all the Settings and see if there is something that wasn't there before.

Thanks Darci


frankpf3
verizon.net

join:2007-08-09
Huntington Station, NY

1 edit
matcarl..did we get this yet? Sounds like the message went out on 3/11, Tuesday, then they rolled it out Wed morning


matcarl

join:2007-03-09
Franklin Square, NY
Looks like Oregon is the only one reporting so far Frank.


darcilicious
Cyber Librarian
Premium
join:2001-01-02
Forest Grove, OR
·Verizon FIOS
·Comcast


1 edit
reply to matcarl
Check these:
Are Community Widgets now active? (Press the right arrow when in the weather)
Nope, still nothing but weather and traffic.
If you had the green line issue, is it gone?
I am using HDMI but I may have shifted the picture to hide that. Interestingly enough, I do get a green horizontal line at the bottom of the screen when in "panoramic" mode (I have an Olevia; there are about 6 size/aspect ratio modes which you have to cycle through to get from one (say 1:1) to another (say zoom1 for SD in 16:9 ) I never use "panoramic" mode so it's not an issue for me.
Can you hide channels from the guide?
Not that I could find. I did test and you still can't have more than ten bookmarks in the VOD section.
Are there any options to play Games?
Not that I saw.
Have they fixed the clock on the front display, is it still slow?
Compared to the guide clock or ??
Does the Reminder feature automatically change the channel?
This one I'll have to check. I didn't see an option to turn off the display reminder anywhere which I would like.
Look through all the Settings and see if there is something that wasn't there before.
Again, nothing that popped out at me but I'll double-check.


matcarl

join:2007-03-09
Franklin Square, NY
Well I hope they fixed some of the DVR problems, it looks like they didn't do much else.

bcushman

join:2007-04-01
Warwick, RI
reply to darcilicious
Also, have they fixed the dual buffering so that you can put one channel on pause while you go to another channel?


darcilicious
Cyber Librarian
Premium
join:2001-01-02
Forest Grove, OR
·Verizon FIOS
·Comcast

said by bcushman See Profile :

Also, have they fixed the dual buffering so that you can put one channel on pause while you go to another channel?
I repeat: I don't have a Verizon DVR so I cannot check any DVR functions Given that there don't seem to be any substantial (or trivial) updates to the Menu/Settings/etc part of the IMG, I sure hope for all you DVR users out there that this update is focused on DVR fixes

bcushman

join:2007-04-01
Warwick, RI
Sorry, I overlooked the portion where you said you didn't have the DVR..


darcilicious
Cyber Librarian
Premium
join:2001-01-02
Forest Grove, OR
·Verizon FIOS
·Comcast

reply to matcarl
Followup:
Have they fixed the clock on the front display, is it still slow?
The front-display clock on our 6200 is about 15 seconds behind the guide and my laptop.
Does the Reminder feature automatically change the channel?
Nope. It pops up twice but doesn't actually change the channel.

Also, last night while I was spending a lot of time in the main Menu, the entire screen except the small live picture display went black. Using the remote buttons didn't bring the IMG back until I exited and went back in. I haven't been able to duplicate it but it was very odd and a little scary

I looked in the settings area again and nothing popped out at me but I don't know it very well as I spend very little time there.


jasoboe

@verizon.net

reply to darcilicious
I'm in the Portland area also and have the update and no you still cannot pause one channel, switch to the other and have the first channel still paused (I assume that is the problem you were referring to) Although for me, the dual buffer must have stopped working when they loaded the img - I had to do the trick of recording on both tuners to reactivate it. I checked again after reactivating and still wouldnt pause (althought it did keep the buffer). Maybe I'm one of the few, but I havent had many issues with my DVR (Knock on Wood) but this update hasnt seemed to change much at all as far as I can tell visibly.

Also never had the green line issue to begin with


frankpf3
verizon.net

join:2007-08-09
Huntington Station, NY
reply to darcilicious
You think they would release some type of "Bugs Fixed" list somewhere for each patch.


darcilicious
Cyber Librarian
Premium
join:2001-01-02
Forest Grove, OR
·Verizon FIOS
·Comcast

said by frankpf3 See Profile :

You think they would release some type of "Bugs Fixed" list somewhere for each patch.
But where's the fun in that? There'd be no more scavenger hunting in the IMG!

JPL
Premium
join:2007-04-04
West Chester, PA
reply to darcilicious
Got one more for you guys to check. If you bring up your favorites list, can you circle around the guide? Meaning, if you go all the way to the end, will it circle back around to the top of the guide?


darcilicious
Cyber Librarian
Premium
join:2001-01-02
Forest Grove, OR
·Verizon FIOS
·Comcast

said by JPL See Profile :

Got one more for you guys to check. If you bring up your favorites list, can you circle around the guide? Meaning, if you go all the way to the end, will it circle back around to the top of the guide?
Nope. You're stuck at the end or have to use the up arrow/page to scroll back in the other direction.


matcarl

join:2007-03-09
Franklin Square, NY
So we're still stumped as to what we waited 3 months for

afiggatt

join:2007-07-12
Sterling, VA

reply to darcilicious
said by darcilicious See Profile :

Release: 1.0.4
build Number: 05.72
Platform ID: QIP-6200 P2
This is the same release number that we all have had for months. The build numbers are different between the QIP 6200 STB and the QIP 6416 DVRs. Can someone with a QIP-6200 in another market post the build # they see? I think we should make sure that this is updated software and not a incorrect message sent out by Verizon. If updated software version were sent out, I would expect it to have a new release number, presumably 1.0.5 if it is just bug fixes.


darcilicious
Cyber Librarian
Premium
join:2001-01-02
Forest Grove, OR

2 edits
I thought the previous build number even on my 6200 was 05.68?

Ah, well, maybe that would explain the complete lack of any changes (unless they'll all be DVR-only related).


jasoboe

@verizon.net
reply to darcilicious
I've got the DVR in Portland - mine says:

Release: 1.0.4
build Number: 05.72
Platform ID: QIP-6416 P2

but, no noticable changes
Forums » US Telco Support » Verizon » Verizon FIOS TVNew Channels found in DE lineup 2day »
« While Progress Marches Forward, Comcast Is Standing Still  
page: 1 · 2


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