KoRnGtL15
Premium
join:2007-01-04
Grants Pass, OR
1 edit | [HSI] Trouble in paradise.....
I have there 5mb/512 plan. Doing a tracert revealed this.....
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\Owner>tracert www.yahoo.com
Tracing route to www.yahoo-ht3.akadns.net [209.131.36.158]
over a maximum of 30 hops:
1 21 ms 21 ms 21 ms 192.168.1.1
2 28 ms 28 ms 27 ms 10.213.96.1
3 30 ms 28 ms 28 ms 68-116-79-233.or.charter.com [68.116.79.233]
4 30 ms 29 ms 28 ms 68-116-79-133.or.charter.com [68.116.79.133]
5 37 ms 35 ms 37 ms svl-edge-09.inet.qwest.net [65.113.33.109]
6 37 ms 37 ms 38 ms svl-core-02.inet.qwest.net [205.171.14.97]
7 37 ms 36 ms 39 ms pax-brdr-02.inet.qwest.net [205.171.205.30]
8 37 ms 37 ms 48 ms if-1-1.core3.PDI-PaloAlto.Teleglobe.net [207.45.
213.133]
9 38 ms 39 ms 37 ms ix-6-2.core3.PDI-PaloAlto.Teleglobe.net [207.45.
213.130]
10 39 ms 39 ms 40 ms g-1-0-0-p140.msr1.sp1.yahoo.com [216.115.107.53]
11 38 ms 38 ms 38 ms te-8-1.bas-a2.sp1.yahoo.com [209.131.32.19]
12 38 ms 42 ms 37 ms f1.www.vip.sp1.yahoo.com [209.131.36.158]
Trace complete.
C:\Documents and Settings\Owner>
Not good. Line 1 has always been 1ms all across and the other numbers have always been 15ms or so. What could be the problem? I have always got my advertised speeds and just today barely getting over 3mb. I keep doing a tracert and the numbers are staying consistent. |
|
basics
@charter.com | Power cycle your modem and you router. Try again. Try by passing your router too. |
|
neofate
Caveat Depascor
Premium
join:2003-11-11
Birmingham, AL
| reply to KoRnGtL15
Yes a complete power off of Modem, Router, and Computer are in order.
Wait a few minutes.
Power on modem. Wait a minute.
Power on router. Wait a minute.
Power on computer.
Test again.
Also -- Change the cord from your computer to your router. (CAT5/6)
All her bypassing the router is going to do is drop 21ms off her ping times and the local in the trace. 
--
Life is not a problem to be solved, but a reality to be experienced. |
|
KoRnGtL15
Premium
join:2007-01-04
Grants Pass, OR
1 edit | Thanks for the replies guys. I just done this method and still getting the same results. I really hope my router is not going out. I need it! What do ya guys think? Could it be the modem or router?
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\Owner>tracert www.yahoo.com
Tracing route to www.yahoo-ht3.akadns.net [209.131.36.158]
over a maximum of 30 hops:
1 54 ms 31 ms 31 ms 192.168.1.1
2 31 ms 31 ms 31 ms 10.213.96.1
3 31 ms 30 ms 31 ms 68-116-79-233.or.charter.com [68.116.79.233]
4 31 ms 31 ms 31 ms 68-116-79-133.or.charter.com [68.116.79.133]
5 46 ms 31 ms 46 ms svl-edge-09.inet.qwest.net [65.113.33.109]
6 46 ms 46 ms 46 ms svl-core-02.inet.qwest.net [205.171.14.97]
7 46 ms 46 ms 46 ms pax-brdr-02.inet.qwest.net [205.171.205.30]
8 46 ms 46 ms 46 ms if-1-1.core3.PDI-PaloAlto.Teleglobe.net [207.45.
213.133]
9 46 ms 46 ms 46 ms ix-6-2.core3.PDI-PaloAlto.Teleglobe.net [207.45.
213.130]
10 46 ms 46 ms 46 ms g-0-0-0-p140.msr1.sp1.yahoo.com [216.115.107.49]
11 46 ms 46 ms 46 ms te-9-1.bas-a1.sp1.yahoo.com [209.131.32.23]
12 46 ms 46 ms 46 ms f1.www.vip.sp1.yahoo.com [209.131.36.158]
Trace complete.
C:\Documents and Settings\Owner>
I have always got 48ms ping and below. With the speeds. I have always got 4920k or so consistently. Upload has always been about 486. So, it seems my ping is in some really bad shape and my browsing speed. |
|
sdante
join:2008-02-14
Allendale, MI | reply to KoRnGtL15
First hop is usually from PC to router. Try plugging the modem directly into the PC and retest. Don't forget to power cycle your modem and reboot your PC once you've got it hooked up. Could also be a bad ethernet cable. |
|
pbarrow
Premium
join:2003-09-16
Montgomery, AL
1 edit | reply to KoRnGtL15
I don't know about power cycling helping this problem.
I guess anything is possible.
However, if I saw high latency on the router I would do these things:
(1) close all applications that are accessing the internet (I.E., instant messengers, etc) and look at the ethernet port LED that your PC is connected to on the router. You should not see any activity (unless maybe it's a flash every once in a while - seconds or minutes). if you do see any kind of steady activity then I would say you have some malware one something running in the background that is sending out data and you need to do a virus scan, spybot scan etc.
(2) boot your PC in Safe mode with networking (which should prevent any possible malware or anything else from running) and do some traceroutes in safe mode and see if you still see latency on the router. If you do - then I don't know - maybe you have a router or ethernet card problem. |
|
KoRnGtL15
Premium
join:2007-01-04
Grants Pass, OR
| Weird. Okay might just have to do that. Here is one directly from the modem. Same results.
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\Owner>tracert www.yahoo.com
Tracing route to www.yahoo-ht3.akadns.net [209.131.36.158]
over a maximum of 30 hops:
1 54 ms 31 ms 31 ms 10.213.96.1
2 31 ms 30 ms 30 ms 68-116-79-165.or.charter.com [68.116.79.165]
3 31 ms 30 ms 31 ms 68-116-79-157.or.charter.com [68.116.79.157]
4 31 ms 77 ms 46 ms svl-edge-09.inet.qwest.net [65.113.33.109]
5 46 ms 46 ms 46 ms svl-core-02.inet.qwest.net [205.171.14.97]
6 31 ms 46 ms 46 ms pax-brdr-02.inet.qwest.net [205.171.205.30]
7 46 ms 31 ms 46 ms if-1-1.core3.PDI-PaloAlto.Teleglobe.net [207.45.
213.133]
8 46 ms 46 ms 46 ms ix-5-0.core3.PDI-PaloAlto.Teleglobe.net [207.45.
196.90]
9 46 ms 46 ms 46 ms g-0-0-0-p141.msr1.sp1.yahoo.com [216.115.107.51]
10 46 ms 46 ms 46 ms te-9-1.bas-a1.sp1.yahoo.com [209.131.32.23]
11 46 ms 46 ms 46 ms f1.www.vip.sp1.yahoo.com [209.131.36.158]
Trace complete.
C:\Documents and Settings\Owner> |
|
pbarrow
Premium
join:2003-09-16
Montgomery, AL | Well this one could indicate
(1) something running on your PC causing latency or
(2) your node is overcapacity - but that could not cause the latency to appear on your router. |
|
basics
@charter.com | reply to KoRnGtL15
We are assuming you have no spyware or have run a full system scan? Reboot the PC and try too. |
|
pbarrow
Premium
join:2003-09-16
Montgomery, AL
| reply to KoRnGtL15
you might try this and see what you get (in a Command Prompt):
Look at the Interface Statistics - Errors - should be 0.
in TCP Statistics - Segments Retransmitted should be 1% of Segments Sent.
Look for anything else that look odd from what you see in the sample.
netstat -e -s
Here is a sample:
Interface Statistics
Received Sent
Bytes 2257459240 1283188556
Unicast packets 5007851 4663667
Non-unicast packets 1470 1470
Discards 0 0
Errors 0 0
Unknown protocols 0
IP Statistics
Packets Received = 5006349
Received Header Errors = 0
Received Address Errors = 0
Datagrams Forwarded = 0
Unknown Protocols Received = 0
Received Packets Discarded = 0
Received Packets Delivered = 5006367
Output Requests = 4663573
Routing Discards = 0
Discarded Output Packets = 0
Output Packet No Route = 0
Reassembly Required = 0
Reassembly Successful = 0
Reassembly Failures = 0
Datagrams Successfully Fragmented = 0
Datagrams Failing Fragmentation = 0
Fragments Created = 0
ICMP Statistics
Received Sent
Messages 15633 15686
Errors 0 0
Destination Unreachable 0 5
Time Exceeded 7843 0
Parameter Problems 0 0
Source Quenches 0 0
Redirects 0 0
Echos 0 15681
Echo Replies 7790 0
Timestamps 0 0
Timestamp Replies 0 0
Address Masks 0 0
Address Mask Replies 0 0
TCP Statistics
Active Opens = 90467
Passive Opens = 44822
Failed Connection Attempts = 30
Reset Connections = 15403
Current Connections = 3
Segments Received = 4665874
Segments Sent = 4322550
Segments Retransmitted = 255
UDP Statistics
Datagrams Received = 340439
No Ports = 32
Receive Errors = 0
Datagrams Sent = 324909 |
|
KoRnGtL15
Premium
join:2007-01-04
Grants Pass, OR
1 edit | Looks like I have some issues.
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\Owner>netstat -e -s
Interface Statistics
Received Sent
Bytes 130201 55199
Unicast packets 278 284
Non-unicast packets 53 50
Discards 0 0
Errors 0 0
Unknown protocols 0
IPv4 Statistics
Packets Received = 322
Received Header Errors = 0
Received Address Errors = 9
Datagrams Forwarded = 0
Unknown Protocols Received = 0
Received Packets Discarded = 3
Received Packets Delivered = 319
Output Requests = 327
Routing Discards = 0
Discarded Output Packets = 0
Output Packet No Route = 0
Reassembly Required = 0
Reassembly Successful = 0
Reassembly Failures = 0
Datagrams Successfully Fragmented = 0
Datagrams Failing Fragmentation = 0
Fragments Created = 0
ICMPv4 Statistics
Received Sent
Messages 5 11
Errors 0 0
Destination Unreachable 5 2
Time Exceeded 0 0
Parameter Problems 0 0
Source Quenches 0 0
Redirects 0 0
Echos 0 9
Echo Replies 0 0
Timestamps 0 0
Timestamp Replies 0 0
Address Masks 0 0
Address Mask Replies 0 0
TCP Statistics for IPv4
Active Opens = 14
Passive Opens = 3
Failed Connection Attempts = 1
Reset Connections = 2
Current Connections = 7
Segments Received = 206
Segments Sent = 205
Segments Retransmitted = 0
UDP Statistics for IPv4
Datagrams Received = 68
No Ports = 11
Receive Errors = 0
Datagrams Sent = 106
C:\Documents and Settings\Owner>
I also ran tcp view after restarting my pc.
alg.exe:988 TCP HOMEPC:1025 HOMEPC:0 LISTENING
avmailc.exe:580 TCP HOMEPC:44110 HOMEPC:0 LISTENING
lsass.exe:708 UDP HOMEPC:isakmp *:*
lsass.exe:708 UDP HOMEPC:4500 *:*
svchost.exe:1092 UDP HOMEPC:1027 *:*
svchost.exe:1092 UDP 172.16.0.1:ntp *:*
svchost.exe:1092 UDP homepc:ntp *:*
svchost.exe:1092 UDP HOMEPC:ntp *:*
svchost.exe:1092 UDP HOMEPC:1028 *:*
svchost.exe:1092 UDP homepc.mshome.net:domain *:*
svchost.exe:1172 UDP HOMEPC:1036 *:*
svchost.exe:1304 TCP HOMEPC:2869 HOMEPC:0 LISTENING
svchost.exe:1304 UDP homepc.mshome.net:1900 *:*
svchost.exe:1304 UDP homepc:1900 *:*
svchost.exe:1304 UDP HOMEPC:1900 *:*
svchost.exe:924 TCP HOMEPC:epmap HOMEPC:0 LISTENING
System:4 TCP HOMEPC:microsoft-ds HOMEPC:0 LISTENING
System:4 UDP HOMEPC:microsoft-ds *:*
TFTray.exe:3060 TCP homepc:1037 63.147.175.43:http ESTABLISHED
My pc is clear from any spyware, viruses, malware etc. |
|
KoRnGtL15
Premium
join:2007-01-04
Grants Pass, OR
1 edit | reply to KoRnGtL15
Found the problem. Its the Comodo firewall. The newest version is hosing down networks left and right. Major bug and they know about it. The only fix is by uninstalling it or going back to the previous version. Unreal!
Tracing route to www.yahoo-ht3.akadns.net [209.131.36.158]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 192.168.1.1
2 6 ms 5 ms 6 ms 10.213.96.1
3 9 ms 8 ms 7 ms 68-116-79-233.or.charter.com [68.116.79.233]
4 10 ms 7 ms 7 ms 68-116-79-133.or.charter.com [68.116.79.133]
5 18 ms 17 ms 16 ms svl-edge-09.inet.qwest.net [65.113.33.109]
6 16 ms 17 ms 16 ms svl-core-02.inet.qwest.net [205.171.14.97]
7 19 ms 17 ms 20 ms pax-brdr-02.inet.qwest.net [205.171.205.30]
8 17 ms 17 ms 17 ms if-1-1.core3.PDI-PaloAlto.Teleglobe.net [207.45.
213.133]
9 17 ms 17 ms 16 ms ix-6-2.core3.PDI-PaloAlto.Teleglobe.net [207.45.
213.130]
10 17 ms 17 ms 19 ms g-1-0-0-p150.msr2.sp1.yahoo.com [216.115.107.77]
11 18 ms 16 ms 18 ms te-9-1.bas-a1.sp1.yahoo.com [209.131.32.23]
12 20 ms 17 ms 18 ms f1.www.vip.sp1.yahoo.com [209.131.36.158]
Trace complete.
I am losing faith with Comodo. This is one massive bug that should have never happened! |
|
neofate
Caveat Depascor
Premium
join:2003-11-11
Birmingham, AL
| reply to KoRnGtL15
Glad you found the problem, I still don't understand how your router was getting such latency --- I guess being developed internally. I really dissaprove of most firewalls/antivirus programs on the market.
I like very lightweight programs with smart/responsible user browsing.
Things like AVG come to mind. Symantec, Fsecure, Micro-trend, and other bloated AV programs cause more problems than they are worth in the long run, imho.
--
Life is not a problem to be solved, but a reality to be experienced. |
|
KoRnGtL15
Premium
join:2007-01-04
Grants Pass, OR
| I agree with you. Ya know. I am pretty pissed about the firewall being messed up like that. No wonder why my connection has sucked the last week or so. Do you have a suggestion for a software firewall you approve and thats good? Also one that is very simple and straight forward to use. |
|
pbarrow
Premium
join:2003-09-16
Montgomery, AL
1 edit | you have a router so you really don't need a firewall - but if you do what one - in addition to my router I have the free version of ZoneAlarm - and the only reason I have it really is because I had it "before" I got a router - and it can be a pain to uninstall ZoneAlarm (I've read - the uninstall is not a totally reliable uninstall).
In Fact your router may have Firewall settings in it that you can set up.
Also you are using XP I believe so there is the XP firewall if you want to use that. |
|
neofate
Caveat Depascor
Premium
join:2003-11-11
Birmingham, AL
| reply to KoRnGtL15
said by KoRnGtL15  :I agree with you. Ya know. I am pretty pissed about the firewall being messed up like that. No wonder why my connection has sucked the last week or so. Do you have a suggestion for a software firewall you approve and thats good? Also one that is very simple and straight forward to use. pbarrow is correct, with a router a 'firewall' is unnecessary, though I don't think you are truly running a software firewall atm.. Maybe you are.
At any rate, I would uninstall any security software you have. Down AVG free edition. Run it, and it will auto update daily on its own, and has a low memory footprint. It protects and doesn't slow anything down.
Here, click below to read about it, and download. The free version is all one needs for a personal computer:
»free.grisoft.com/doc/downloads?prd=aff
That link can be a little hard to find in all the 'paid' versoins. But it is honestly all you need running.
Run a good scan upon installation.
--
Life is not a problem to be solved, but a reality to be experienced. |
|
daveinpoway
Premium
join:2006-07-03
Poway, CA
| One reason why you should use a 2-WAY software firewall (by the way, the XP built-in one is not 2-way, but Zone Alarm is): If some malware should get in to your PC and attempts to "phone home" to the Mothership, a 2-way firewall will stop this; if you have no software firewall, or only a 1-way one, you are wide-open. |
|
firehead
@charter.com
| reply to KoRnGtL15
I'm glad I found this thread. I just made my new PC and instead of using Kerio 2.x, I thought I would try another firewall. After reading about Comodo in PCMag I thought I try it. My speed is half what it should be. Probably will have to uninstall it. It was kind of complicated. But I do like a bidirectional FW. Sometimes .wmv files want to connect to the net and I always so "no". |
|
