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Forums » US Cable Support » Charter HSI/CATV » [HSI] Trouble in paradise.....
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[Email/WebMail] Can somebody explain these emails? »
« [HSI] Tech Help Please - Alabaster, AL  
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neofate
Caveat Depascor
Premium
join:2003-11-11
Birmingham, AL

reply to KoRnGtL15
Re: [HSI] Trouble in paradise.....

Yes a complete power off of Modem, Router, and Computer are in order.

Wait a few minutes.

Power on modem. Wait a minute.

Power on router. Wait a minute.

Power on computer.

Test again.

Also -- Change the cord from your computer to your router. (CAT5/6)

All her bypassing the router is going to do is drop 21ms off her ping times and the local in the trace.
--
Life is not a problem to be solved, but a reality to be experienced.

KoRnGtL15
Premium
join:2007-01-04
Grants Pass, OR


1 edit
Thanks for the replies guys. I just done this method and still getting the same results. I really hope my router is not going out. I need it! What do ya guys think? Could it be the modem or router?

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Owner>tracert www.yahoo.com

Tracing route to www.yahoo-ht3.akadns.net [209.131.36.158]
over a maximum of 30 hops:

1 54 ms 31 ms 31 ms 192.168.1.1
2 31 ms 31 ms 31 ms 10.213.96.1
3 31 ms 30 ms 31 ms 68-116-79-233.or.charter.com [68.116.79.233]
4 31 ms 31 ms 31 ms 68-116-79-133.or.charter.com [68.116.79.133]
5 46 ms 31 ms 46 ms svl-edge-09.inet.qwest.net [65.113.33.109]
6 46 ms 46 ms 46 ms svl-core-02.inet.qwest.net [205.171.14.97]
7 46 ms 46 ms 46 ms pax-brdr-02.inet.qwest.net [205.171.205.30]
8 46 ms 46 ms 46 ms if-1-1.core3.PDI-PaloAlto.Teleglobe.net [207.45.
213.133]
9 46 ms 46 ms 46 ms ix-6-2.core3.PDI-PaloAlto.Teleglobe.net [207.45.
213.130]
10 46 ms 46 ms 46 ms g-0-0-0-p140.msr1.sp1.yahoo.com [216.115.107.49]

11 46 ms 46 ms 46 ms te-9-1.bas-a1.sp1.yahoo.com [209.131.32.23]
12 46 ms 46 ms 46 ms f1.www.vip.sp1.yahoo.com [209.131.36.158]

Trace complete.

C:\Documents and Settings\Owner>





I have always got 48ms ping and below. With the speeds. I have always got 4920k or so consistently. Upload has always been about 486. So, it seems my ping is in some really bad shape and my browsing speed.
Forums » US Cable Support » Charter HSI/CATV[Email/WebMail] Can somebody explain these emails? »
« [HSI] Tech Help Please - Alabaster, AL  


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