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[HSI] Tech Help Please - Alabaster, AL »
« [CATV] How do you rate Charter On Demand?  
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LowRider

join:2006-06-23
Dallas, GA
·Charter Pipeline

[Other] how long or abouts

so i had a tech come out cause my upload power was 55, so he checked the box thats between me and my neighbor and said he would put in a ticket and a field tech or line tech would come out, but they still haven't or i haven't seen a difference in my logs, so about how long should i wait, it will be a week in about two days give or take?


neofate
Caveat Depascor
Premium
join:2003-11-11
Birmingham, AL

I'd go ahead and call charter and see if there is a work order on your account. Might not be in their system. Alot of them are held locally and it won't show at 888-get-charter, but it could.

Otherwise,.. give them about 2 weeks.. Then go find someone local and give them a reminder.

Sometimes (often) they are backed up,.. what you need done is probably fairly simple,.. and sometimes they just forget or it isn't marked properly. So , again, I'd say 2 weeks is enough time before you remind them.

Godspeed
--
Life is not a problem to be solved, but a reality to be experienced.
Forums » US Cable Support » Charter HSI/CATV[HSI] Tech Help Please - Alabaster, AL »
« [CATV] How do you rate Charter On Demand?  


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