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Forums » Satellite Connectivity » HughesNet Satellite » [DW7000] Hughesnet getting worse and worse... anyway to stop it?
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[HN7000S] Hughes gurantee »
« [HN7000S] Decommision  
AuthorAll Replies

jefflaur

join:2001-03-22
Franklin, NC

reply to Randy L
Re: [DW7000] Hughesnet getting worse and worse... anyway to stop

We have the HIGH PRICED SREAD..Business Internet plan..No better for 200 bucks a month!! It has become so slow that it is now barely useable. My compaints got me an inviation to be a "beta tester" for the new KA band service..which "might" be fine until they oversell that. BUT...

The "local" installer they picked was 4 hours from here. They called to set a date for the install. I agreed and set a date. Then they called to tell me that the installer could not make it on that date (after I juggled my day around to accomodate) so they set another daye of tday (3/17). Last Friday they called to say that there are some "defective" parts tyhat had to be returned and reprogrammed by Hughesnet, and that they could come out later in the week. Can't do that so we set another date for a week from Thursday. We'll see.

Biggest issue here is overall performance. It is really bad just like the rest of you guys. this morning we got a whopping 93kbps down. And I WAS happy with this system for years..something has certainly happened that is not good.


randyvsatus
Premium
join:2005-03-03
Monument, CO
·Qwest.net

said by jefflaur See Profile :

..... this morning we got a whopping 93kbps down. And I WAS happy with this system for years..something has certainly happened that is not good.
I would guess HNS hasn't leased a single new ku band transponder in a few months.....in anticipation of Spaceway. I would also guess they plan to put all new customers on Spaceway and let "churn" fix the problems on the ku birds they still have leases on. It might take 4 mo. or more for this issue to go away....just a guess.
--
1.2M Dish |4 watt|iDirect|||Qwest DSL|7168 / 896 Kbps

Liberty

join:2005-06-12
Tucson, AZ
·Cox HSI

reply to jefflaur
said by jefflaur See Profile :

My compaints got me an inviation to be a "beta tester" for the new KA band service..which "might" be fine until they oversell that.
Please keep us posted as to your Ka system experience, once it is up and running!!!
Are you going with same plan as now?

I happened to stop by distributor recently on a day they were having an unannounced Ka training session and I became a fly on the wall
2.5 hours of Poetry-in-Motion it was not
kinks kinks and more kinks


waltham41
My ISP can beat up your ISP
Premium
join:2003-11-26
Fort Gibson, OK
·HughesNet Satellit..

said by Liberty See Profile :

said by jefflaur See Profile :

My compaints got me an inviation to be a "beta tester" for the new KA band service..which "might" be fine until they oversell that.
Please keep us posted as to your Ka system experience, once it is up and running!!!
Are you going with same plan as now?

I believe that the beta testers have to agree not to disclose anything about the beta test while it is going on, and if they get caught doing that they will be removed from the beta program.

And it would not surprise me at all if Hughes does monitor this forum. Food for thought.
--
"Win if you can, loose if you must, but always cheat." ...Jesse "The Body" Ventura
Forums » Satellite Connectivity » HughesNet Satellite[HN7000S] Hughes gurantee »
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