DrDubious
Premium
join:2002-02-16
Olean, NY
 ·Verizon Online DSL
| Should I upgrade my modem? I have Verizon Residential DSL. Using the same modem (Westell) for 6-7 years (since 2001 or 2002). Should I request an upgrade to newer hardware? I recently upgraded my speed from 768/128 to 1.5m/356. Verizon tech said if it seems to be working OK, no need to change the modem. They says it's up to me (they're happy to sell me a new modem if I want one). My download is about 700-900k. I am a LONG way from the CO, so I do not expect the full rated download speed, but am wondering if improvements in hardware/software might increase my performance. It would seem that the technology would have improved somewhat in 6 years. Maybe I'm wrong... | |
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Giggles96
@verizon.net
| Re: Should I upgrade my modem? Remember you don't need to get the modem from Verizon,
My old about 10 years at least Westell modem just died. I end ed up with a Zoom 5654, and after a quick call to their tech support line I'm back up and running. I picked it up at Staples. I was looking at a D-Link modem, but could not find a local retailer and couldn't get online to order anything so I went with the Zoom. Only been working for a few hours but easily able to add my wife's computer via one of the 4 ethernet ports, which allowed me to eliminate my router. | |
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Delta55
join:2007-11-18
Jacksonville, IL
| A new modem could help you if you're still on an old Fujitsu frame relay circuit as I was. Sounds like you're not, since your old modem is a Westell. I have been a customer since about 2002 as well. I had been stuck on 768/128 for years and was told they couldn't upgrade my speeds because of the modem & circuit.
From the Direct forum here, I finally convinced someone at Verizon to switch me to the ATM network. A day later I received a Westell 6110 and the day after that I was moved to the ATM network. Now I qualified for and received the speed upgrade to 3.0/768k. | |
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