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« Verizion et al  

Dogfather
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1 edit

Re: Nothing new

said by ptrowski See Profile :

True, they are nothing new but you usually get to review them AHEAD of time instead of after you drop the money and subscribe. They are also usually a wee bit shoter than a few thousand pages.
Where are you getting that the agreement is a few thousand pages?

A 2,000 word service agreement isn't unusual in the slightest and has to be there, like arbitration, to combat the litany of bloodsucking ambulance chasers.

Blame the bloodsucking lawyers for these hoops, not Verizon. Hell, I have to wait 30 seconds to get to my Acura's navi screen because of blood sucking lawyers who would sue Acura if some dumbass drove into a lake.

Meanwhile she was told ahead of time that to get the deal she would have to go online and read the agreement.

en102
Canadian, eh?

join:2001-01-26
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Re: Nothing new

This isn't anything new, however, you typically have

A) Blood/money thirsty lawyers "for the consumer"
B) Greedy corporations that want to have their cake and eat it too.

I see this more in the health insurance industry than telco.
Eg. Kaiser Permanente (probably others as well) have arbitration clauses.
--
Canada = Hollywood North
Skippy25

join:2000-09-13
Hazelwood, MO

Lets get some facts straight.

First and foremost it is the courts that should decide if a case has merit or not. If it doesn't, then it should be tossed. EVERY lawsuit should be reviewed by a panel and have the "Duh!" factor applied to it before even considering any evidence to allow it to proceed.

Second, if a company wants to do it then there are 2 things for sure. First, it hurts the consumer more than them. Second, it adds to their bottom line.

Third, companies like Verizon have a full time staff of lawyers that are paid regardless of whether or not they are sued.

Fourth, companies like Verizon use arbitration because it restricts the consumer's right to bring a true hearing against them which would be public record and put the consumer on a somewhat even playing field.

Lastly, companies like Verizon use arbitration because they know without question they will win virtually every case.

Dogfather
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2 edits

Re: Nothing new

Let's get some facts straight, juries, not courts decide awards and that is why corporations have to have arbitration.

Arbitration doesn't mean immunity or automatic victory for corporations. It just means that the chances of avoiding a multi million dollar payout for something stupid like losing a notebook is far less likely.

To some here at DSLR, anything short of $50 million for a fried laptop is the corporation screwing over the customer.

This »www.informationweek.com/news/sho···06504123 is why Verizon has to have arbitration clauses.

vpoko
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join:2003-07-03
Jamaica Plain, MA

Re: Nothing new

How about that study that showed that Comcast wins 97% of their arbitration cases? Remember, the arbitator is NOT neutral, they're hired by the company. If a high enough percentage of cases don't go their way, they can be replaced. That's not what arbitration is supposed to be.

Dogfather
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Re: Nothing new

Just because Comcast won doesn't mean they weren't justified in winning 97% of the time and it depends on what is defined as winning. I would like to see that study if you have a link to it.

And arbitration is a far better solution than having a subscriber funded bottomless trough for the bloodsucking lawyers.

I'm no fan of corporations, I just hate the blood sucking vampire lawyers who are ruining this country.

vpoko
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join:2003-07-03
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Re: Nothing new

The study is here »www.citizen.org/documents/Final_wcover.pdf and it was 94%, not 97 - my mistake.

I have no problem with mandatory arbitration - if the company handling the arbitration doesn't have a relationship with either party.

Dogfather
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Re: Nothing new

I wonder who funds that think tank.

vpoko
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Re: Nothing new

Why don't you spend some time wondering who funds the arbitrators? And how can an arbitrator that's paid BY a company be neutral when handling that company's disputes?

Dogfather
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3 edits

Re: Nothing new

said by vpoko See Profile :

Why don't you spend some time wondering who funds the arbitrators? And how can an arbitrator that's paid BY a company be neutral when handling that company's disputes?
Cause I know who funds them (arbitrators) and its' easy to be neutral.

In my business I pay my worker's comp auditor, ISO auditor, and a few others and they tell me to fix stuff and I don't fire them for it.

Meanwhile I always follow the money no matter who is telling their story.

vpoko
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Jamaica Plain, MA

Re: Nothing new

said by Dogfather See Profile :

Meanwhile I always follow the money no matter who is telling their story.
No, you're obviously not following the money going to arbitrators. Why can an arbitrator remain neutral, even though it's in their interest to rule towards the company that hires them, but a think tank must have an agenda influenced by the source of their funding.

Sounds like you have a double standard when it comes to following the money.

Dogfather
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Re: Nothing new

As I stated, just because the company pays them doesn't automatically mean they aren't neutral. In the course of my business pay auditors (the closest think to arbitrators I use) who are neutral. No problem.

No double standard. I always follow the money. Arbitration is far better that subscribers giving millions to greedy bloodsucking lawyers because the ISP blows up a notebook.

vpoko
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Jamaica Plain, MA

Re: Nothing new

said by Dogfather See Profile :

As I stated, just because the company pays them doesn't automatically mean they aren't neutral. In the course of my business pay auditors (the closest think to arbitrators I use) who are neutral. No problem.
Sure it's a problem, remember Arthur Anderson? That's why we have the Sarbanes-Oxley Act now, to try to prevent auditors from getting in bed with the companies they're hired to audit. We need the same thing for arbitration.

Would you be opposed to the consumer choosing the arbitrator, with the loser paying the costs?

Dogfather
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Re: Nothing new

I would love nothing more than a loser pays system. It will fix everything from heathcare to patent trolling.
KraziJoe

join:2006-09-08
Alexandria, VA
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said by Dogfather See Profile :

This »www.informationweek.com/news/sho···06504123 is why Verizon has to have arbitration clauses.
Verizon will fix my notebook?

Dogfather
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1 edit

Re: Nothing new

said by KraziJoe See Profile :

said by Dogfather See Profile :

This »www.informationweek.com/news/sho···06504123 is why Verizon has to have arbitration clauses.
Verizon will fix my notebook?
If they're responsible for destroying it. »www.macwork.com/2006/11/28/pics-···inferno/

ptrowski
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clubs:
Sorry, I meant words, my bad.
2000 words I think is a bit long as is 7000.

You have to wait 30 seconds? Mine in my Nissan comes up in 10 seconds.

Dogfather
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join:2007-12-26
Laguna Hills, CA

Re: Nothing new

Sure seems like 30 seconds but if I counted it off it's probably 15 or 20. Damn lawyers. They're the scourge of the Earth.

Cheese
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join:2003-10-26
Naples, FL
clubs:

said by Dogfather See Profile :

said by ptrowski See Profile :

True, they are nothing new but you usually get to review them AHEAD of time instead of after you drop the money and subscribe. They are also usually a wee bit shoter than a few thousand pages.
Where are you getting that the agreement is a few thousand pages?

A 2,000 word service agreement isn't unusual in the slightest and has to be there, like arbitration, to combat the litany of bloodsucking ambulance chasers.

Blame the bloodsucking lawyers for these hoops, not Verizon. Hell, I have to wait 30 seconds to get to my Acura's navi screen because of blood sucking lawyers who would sue Acura if some dumbass drove into a lake.

Meanwhile she was told ahead of time that to get the deal she would have to go online and read the agreement.
"This was the first time she was being presented with the full contract for her new FiOS setup, and the service had already been installed and activated."
Forums » Exposing Verizon's FiOS Fine Print Trickery« Verizion et al  


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