ISP_Worker
@ody.ca
| Nexxia throttling?
I work for an ISP, and I deal with Sympatico/Bell everyday, dealing with tickets and troubles...
Just got off the phone, started with a Nexxia rep telling me that bandwidth is being shapped/slowed down for Sympatico AND DSL Resellers in regards to P2P traffic... I asked for confirmation, she placed me on hold, and came back saying that yes, this is true. Then I asked for a manager... she said she couldn't transfer me, but gave me a name and number to call, talked to that person, and she wouldn't come right out to say yes this is all true, but is not denying it, and tried to explain the impact P2P traffic has on all customers, whether they are on resellers or not...
I can't confirm that any of this is true... 1 person said it is, the 2nd higher up didn't denie it and tried hard to explain why something like this would be done if it were...
I looked around a few forums here to see if anything close to this had been reported... but I see nothing... |
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pstewart
Premium
join:2005-10-12
Peterborough, ON
| They definately have the ability I believe... they have been doing a lot of software upgrades on the backend that lead me to believe it's possible.
Having said that, several Bell reps to ISP's are denying it so hard to prove it out at this point...
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Nexicom High Speed Internet - »www.nexicom.net/ |
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HeadSpinning
join:2005-05-29
Windsor, ON
| reply to ISP_Worker
I have not seem an actual case of Bell using traffic shaping on a wholesale DSL connection, but I have heard rumours that they are going to implement it, or have already started to do so in some cases.
This is contradictory to what my Bell account team has been telling me - specifically, that Bell is NOT using shaping on wholesale connections.
Bell's congestion issues are not in their backbone connections - they're in the DSL aggregation network. Traffic shaping Sympatico only simply chases customers to wholesale DSL providers, and doesn't solve the problem.
It wouldn't surprise me if they did in fact start to traffic shape wholesale DSL connections. |
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sbrook
Premium,Mod
join:2001-12-14
H0H 0H0
 ·Rogers Hi-Speed
Host:
Rogers
Bell Canada
| As I understand it, they are shaping Sympatico customers and anyone who uses a 3rd party DSL LOGIN account but with a Sympatico connection. In other words, you have Sympatico, but you've used your monthly allowance of 60GB, so you get a $10 login account from a 3rd party which gives you unlimited bandwidth. Sympatico/Nexxia WILL throttle that LOGIN connection.
If you have a DSL connection with the 3rd party then you aren't throttled. |
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ISP_Worker
@ody.ca | reply to ISP_Worker
Listening on 1 side to a conversation between a Bell manager and the owner of the company here, and it sure sounds like Bell IS messing with reseller traffic... |
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sbrook
Premium,Mod
join:2001-12-14
H0H 0H0
·Rogers Hi-Speed
Host:
Rogers
Bell Canada
| I've now heard this rumour from another source. Still don't know how valid it all is, but if it IS valid, my reaction is what RIGHT does Bell have to throttle a 3rd party ISP's customers' traffic?
This really should go to the CRTC, never mind the CCTS. This stinks of trying to reduce competition. |
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andyb
Premium
join:2003-05-29
SW Ontario | I would think this is illegal. |
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sbrook
Premium,Mod
join:2001-12-14
H0H 0H0 | Without knowing the details of the 3rd party contract, my gut reaction is that you're right. BUT ... it certainly reeks of anticompetitive behaviour! |
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OttawaGal
@anonymouse.org
| reply to ISP_Worker
It would be interesting to hear from Acanac, Velcom, Teksavvy and Electonic Box about this.
It would no doubt affect all these businesess as a whole if this happens.
Maybe they have more to add to the rumour mill.
It all points to collusion.
for those who wonder what collusion is:
»en.wikipedia.org/wiki/Tacit_collusion
»en.wikipedia.org/wiki/Collusion |
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andyb
Premium
join:2003-05-29
SW Ontario
 ·Bell Sympatico
·TekSavvy Solutions..
| reply to ISP_Worker
I still believe it's bullshit just because I think its illegal for one and 2 they dont supply the backhaul the idependants supply thier own up/down on thier own networks.The only thing that effects them is the signon BAS after that its router to thier own gigE or better lines for transit,unless they are strictcly a reseller and not wholesale. |
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andrewhaji
Andrew
Premium
join:2002-03-02
Toronto, ON
·Rogers Hi-Speed
·TekSavvy Solutions..
| reply to ISP_Worker
We're talking about this over in the TekSavvy forum. We seem to be experiencing throttling...
»Teksavvy's throttling now? Just a vent, nothing is needed. |
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JayMan
Whoot
Premium
join:2002-06-05
Earth
·TekSavvy Solutions..
·ELECTRONICBOX
| No were not experiencing throttling |
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bah 2u
@videotron.ca
| said by JayMan  :No were not experiencing throttling YOU are not maybe, but a few others definitely seem to be. All apparently throttled to the same rate too. That's a LOT of coincidence for you to proclaim there is no throttle. |
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accusync
join:2004-07-16
Rigaud, QC
·TekSavvy Solutions..
| said by bah 2u :said by JayMan :No were not experiencing throttling YOU are not maybe, but a few others definitely seem to be. All apparently throttled to the same rate too. That's a LOT of coincidence for you to proclaim there is no throttle. What throttling.... purring along at 621.7 KBps here. |
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Sears
join:2008-02-17
edit:
March 21st, @02:13AM
| reply to bah 2u
said by bah 2u :said by JayMan :No were not experiencing throttling YOU are not maybe, but a few others definitely seem to be. All apparently throttled to the same rate too. That's a LOT of coincidence for you to proclaim there is no throttle. I understand you are frustrated because of the issues you are facing, but you don't know for a fact you are being throttled so it's a bit presumptuous on your part to declare it as fact. |
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Angelo_
The Network Guy
Premium
join:2002-06-18
·TekSavvy Solutions..
| reply to bah 2u
said by bah 2u :said by JayMan :No were not experiencing throttling YOU are not maybe, but a few others definitely seem to be. All apparently throttled to the same rate too. That's a LOT of coincidence for you to proclaim there is no throttle. Jayman is correct we aren't throttled, im getting 300kb on my torrents  for my line thats amazing!
perhaps some users changed something major who knows what they did... or installed... |
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will see
@videotron.ca
| i guess these users will know for sure if it happens again at "peak hours" today.
If i'm not mistaken bell removes the throttle at around 2-am. They start it around 4-pm. Don't know if they throttle weekends... maybe a sympatico user can tell us the times and days the throttle happens.
But from what I have read around 4ish-pm p2p will drop to 60kB/s for one hour, then drop to 30kB/s till 2-am.
First time i see so many "savvy" users complain at one time. Could have also been a glitch someone in their area... who knows. Call teksavvy and ask maybe, or use their direct forum? |
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pstewart
Premium
join:2005-10-12
Peterborough, ON
| reply to OttawaGal
said by OttawaGal :
It would be interesting to hear from Acanac, Velcom, Teksavvy and Electonic Box about this.
Do you only want to hear from these particular ISP's on this? While I do believe that Bell has capabilities in place (which in my opinion is reasonable to HAVE the capabilities for network protection measures etc.) I firmly don't believe they are actually throttling connections.
I think sbrook "hit the nail on the head" of how it *could* be effecting 3rd party logins from users who have Sympatico as their primary account. We know for sure that Sympatico is getting throttled.
I can also tell you without a doubt that Nexicom customers who are on Bell's wholesale network specifically are NOT throttled AT ALL. We do NOT do throttling, capping or any of that in our network period. Now, I'd be silly to say that some day SOME of this couldn't happen (capping and/or other stuff) but there is definately 100% no plans for any of that today.... all ISP's are faced with massive increases in traffic in the past year - and it's how you deal with that traffic is the key I think personally....
Hope this helps..... |
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Kardinal
431st Air Demo Sqdn
Premium
join:2001-02-04
N of 49th
clubs:
·Bell Sympatico
| reply to sbrook
said by sbrook :As I understand it, they are shaping Sympatico customers and anyone who uses a 3rd party DSL LOGIN account but with a Sympatico connection. In other words, you have Sympatico, but you've used your monthly allowance of 60GB, so you get a $10 login account from a 3rd party which gives you unlimited bandwidth. Sympatico/Nexxia WILL throttle that LOGIN connection. If you have a DSL connection with the 3rd party then you aren't throttled. This would imply the network can see at who the primary account belongs to and would throttle the line no matter what login was used (be it Sympatico or another provider) -- basically, it throttles according to which physical line is being used, not what login is being used. I just can't see that as making sense as traffic shaping would be layer 5 or 6, not layer 1.
--
All of us get lost in the darkness, dreamers learn to steer by the stars
All of us do time in the gutter, dreamers turn to look at the cars -- Peart/Lee/Lifeson
Join Team Helix
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R0CKY
TSI Rocky
Premium,VIP
join:2005-05-19
Chatham, ON | reply to ISP_Worker
FYI: »Teksavvy's throttling now? Just a vent, nothing is needed.
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TSI Rocky - TekSavvy Solutions Inc. |
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