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Links: ·TekSavvy DSL Reviews ·TekSavvy Forum FAQ ·Speedtest results
AuthorAll Replies


wonderfull

@mc.videotron.ca

reply to megahuts

Re: Strange/wonderful speed issue

This is a well documented HP Bug.

Refer to:
»forums11.itrc.hp.com/service/for···=1028313

I believe they fixed this back in 2007. Are you sure you are using current software?

Anyhow this is is an HP issue, not a teksavvy issue.

megahuts

join:2007-08-08

said by wonderfull :

This is a well documented HP Bug.

Refer to:
»forums11.itrc.hp.com/service/for···=1028313

I believe they fixed this back in 2007. Are you sure you are using current software?

Anyhow this is is an HP issue, not a teksavvy issue.
Thank you for your recommendation. I have reinstalled the 'latest' (from HP's site) HP drivers the previous two times this has occurred. (I think it has to do with me leaving my HP 3050 on all the time, and not the drivers themselves)

However, why does my internet speed practically double when this happens. And, how can I make this permanent?


wonderfull

@mc.videotron.ca

I have to agree with the other person.. coincidence or a bug giving bogus results.

Check your modem stats, Does it show 7-meg? If it does (and someone screwed up), then you should get the best speeds with no 100% CPU utilization.

the 100% CPU utilization is something you don't want and is an HP bug. If you can't fix it and it always re-occurs, then Email HP for a fix.

Don't know else to say about it... But check your modem stats and let us know what the sync rates are.


sMURF

join:2007-02-27
Toronto, ON

reply to megahuts
Does your speed actually increase? I'm guessing that it doesn't, the speedtest might just be calculating an incorrect number.

Try downloading a file from microsoft.com when the speedtest claims you're getting 6000Kbps+. Based on your normal speedtest speeds, you're probably on a 4Mbps profile, and your download speed should probably be around 437KB/sec.


megahuts

join:2007-08-08

said by sMURF:

Does your speed actually increase? I'm guessing that it doesn't, the speedtest might just be calculating an incorrect number.

Try downloading a file from microsoft.com when the speedtest claims you're getting 6000Kbps+. Based on your normal speedtest speeds, you're probably on a 4Mbps profile, and your download speed should probably be around 437KB/sec.
Well, from Microsoft the max download is 749kB/s, or the equivalent of 6000 kbps.
My normal max is ~350kB/s - 440kB/s

Also, how do I chack my line stats?

Thank you so much!


Quake110
Premium
join:2003-12-20
Ottawa, ON

Buddy, you're lucky! Bell upgraded your profile by *mistake*.

I hope you won't have a line problem anytime soon or Bell will downgrade you to the normal profile when they'll try to rectify it.


megahuts

join:2007-08-08

reply to sMURF

Click for full size
High speed download
Click for full size
Close up of Line Stats
said by sMURF:

Try downloading a file from microsoft.com when the speedtest claims you're getting 6000Kbps+. Based on your normal speedtest speeds, you're probably on a 4Mbps profile, and your download speed should probably be around 437KB/sec.
And

said by wonderfull :

Don't know else to say about it... But check your modem stats and let us know what the sync rates are.
Ok, I finally was able to get my modem stats (removed my router & re-initialized my modem)

Here is a screenshot of my desktop, showing my:
Modem stats
Download Speed
Process CPU utilization

Can you please confirm the modem stats are typical?

I will terminate HPTLBXFX.exe after receiving confirmation & post a screenshot, redownloading the same file (And yes, I will clear the cache first)

(Also, please note the download speed from Microsoft fluctuated between 800 - 650kB/s)

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