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steve10956

join:2006-05-27
New City, NY

CallVantage Outage?

I have 2 CallVantage accounts and both have no dialtone. One account uses a Centillium TA, the other uses a DVG-5102SIs anyone else experiencing problems? I am on hold with AT&T now (wait time 20 - 25 minutes). I am in New City, NY (Suburb of NYC). Thanks, Steve


msa6

@embarqhsd.net

Same problem...in VA and no service. Also, can't access the callvantage.att website to check for info. Thinking they're having problems.


jac2598

join:2002-04-10
Islip, NY

reply to steve10956
Same here... Long Island (NY), I also can't reach the CV web page.



drewnicholssc

@charter.com

reply to steve10956
Same problem in SC. No softphone, no home phone.


LisainNC

join:2007-07-24
Durham, NC

reply to steve10956
Same problem here in NC...just a fast busy tone, and can't get into their web site.


The Grif

join:2001-01-13
Geneva, IL

reply to steve10956
Same here is Geneva, Illinois....


The Grif

join:2001-01-13
Geneva, IL

reply to steve10956
CallVantage Web site is down too....


cspector

join:2000-05-05
Chesterfield, MO

reply to steve10956
I have dialtone, but can't make or receive calls. I am using the softphone. I can also access the callvantage website with no problems.


p_synthesis

join:2002-01-09
Darien, IL

reply to steve10956
Same here in Downers Grove, IL

Hopefully they get it working soon. Although, I must say I don't even remember the last time I had an outage on Callvantage.


msilano

join:1999-12-19
Brooklyn, NY

reply to steve10956
Down here in Brooklyn.

The customer service line is saying "you will receive assistance in 30 or more minutes".


camattin

join:1999-08-15
Kernersville, NC

reply to steve10956
Glad it's not just me! :-/


LisainNC

join:2007-07-24
Durham, NC

reply to steve10956
I was finally just able to log into the web site...it said I'd had a power outage and asked me to confirm my E911 address. And I was able to turn on the Locate Me feature...however, it appears this isn't working. I did a test call, and it did not ring through to my cell phone. Voice mail picked up and I left a test message, but so far no email notification and it's not showing up on the web site. Wonder if we'll get our voice mail later once it's fixed?



drmorley
Premium,MVM
join:2000-12-20
Park Ridge, IL

reply to steve10956
Yep, same here. Down in Chicago...


tpalik

join:2002-09-27
Redmond, WA

reply to steve10956
Also down in South Florida. Both softphone and ATA line. Earlier this morning I noticed the call log and directory features were greyed out on the softphone but voice was fine.



fastracer

join:2006-08-04
West Palm Beach, FL

I'm in West Palm Beach, FL and have no service either...rebooted the Dlink... I get a red blinking light...no dial tone...no incoming or outgoing.



Chris 313
Come get some
Premium
join:2004-07-18
Houma, LA
Reviews:
·AT&T U-Verse
·Comcast Digital ..
·Comcast

reply to steve10956

said by steve10956:

I have 2 CallVantage accounts and both have no dialtone. One account uses a Centillium TA, the other uses a DVG-5102SIs anyone else experiencing problems? I am on hold with AT&T now (wait time 20 - 25 minutes). I am in New City, NY (Suburb of NYC). Thanks, Steve
I'm out as well and I use a DVG-1120M. Let us know what you find out.'

PS: I can still reach the website though.


StuFL

@stargate.net

reply to steve10956
I spoke with CV support and was told there was a "huge outage". At 11am EDT she said they had not diagnosed the problem yet.

I had to deactivate locate me because calls went to my cellphone but immediately flipped to its voicemail after a half ring. Calls now ring my cellphone via the safe forward number and I can get incoming calls.



fastracer

join:2006-08-04
West Palm Beach, FL

said by StuFL :

I spoke with CV support and was told there was a "huge outage". At 11am EDT she said they had not diagnosed the problem yet.

Thanks for the update StuFL...hopefully they will get it fixed soon!


dwhayden

join:2000-12-23
Greenwood, IN

reply to steve10956
Let me add my name to the list.

My service has been perfect until a couple of days ago. With Locate me on when people called my house they couldn't hear me talk. Turned Locate me off, and everything was fine.

This morning I can't get dialtone just like you all.



gb_in_nc

@mebtel.net

reply to steve10956
My service just came back online 11:40 est after being down a little over an hour.

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