Re: CallVantage Outage? in AT&T CallVantage http://www.dslreports.com/forum/r20195178 en Wed, 02 Dec 2009 15:38:58 EDT Wed, 02 Dec 2009 15:38:58 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20210130 NY Tel :
said by scots See Profile :

said by NY Tel See Profile :

said by HardCoder See Profile :

This probably doesn't help solving the geography/adapter problem, since I am Raleigh/5102 as well. :-)
WOW is this ever statistically significant!
100% of the people reporting in about their location as it relates to the outage are from North Carolina.
There you go. :p :p :p Has to be the state.
If you read through the entire thread, there are people from many other places besides NC who were out as well.
You're joking right?
My post was poking fun at HardCoder's post where he reluctantly agreed that his location did not help the situation.]]> http://www.dslreports.com/forum/remark,20210130 Sat, 22 Mar 2008 23:01:45 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20210111 scots :
said by NY Tel See Profile :

said by HardCoder See Profile :

This probably doesn't help solving the geography/adapter problem, since I am Raleigh/5102 as well. :-)
WOW is this ever statistically significant!
100% of the people reporting in about their location as it relates to the outage are from North Carolina.
There you go. :p :p :p Has to be the state.
If you read through the entire thread, there are people from many other places besides NC who were out as well.]]> http://www.dslreports.com/forum/remark,20210111 Sat, 22 Mar 2008 22:58:28 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20210020 NY Tel :
said by HardCoder See Profile :

This probably doesn't help solving the geography/adapter problem, since I am Raleigh/5102 as well. :-)
WOW is this ever statistically significant!
100% of the people reporting in about their location as it relates to the outage are from North Carolina.
There you go. :p :p :p Has to be the state.]]> http://www.dslreports.com/forum/remark,20210020 Sat, 22 Mar 2008 22:37:33 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20209791 HardCoder : This probably doesn't help solving the geography/adapter problem, since I am Raleigh/5102 as well. :-)]]> http://www.dslreports.com/forum/remark,20209791 Sat, 22 Mar 2008 21:43:07 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20207629 scots :
said by NY Tel See Profile

It would be interesting to see by adapter and geography where the outage was. I just don't have the time to gather that info but I am on the East coast with a DVG-5102S (SIP) and I placed calls all day.
Raleigh, NC here with a DVG-5102]]> http://www.dslreports.com/forum/remark,20207629 Sat, 22 Mar 2008 13:55:22 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20207600 Fisamo :
said by NY Tel See Profile :

It would be interesting to see by adapter and geography where the outage was. I just don't have the time to gather that info but I am on the East coast with a DVG-5102S (SIP) and I placed calls all day.
In Raleigh NC area with a 1120-M.]]> http://www.dslreports.com/forum/remark,20207600 Sat, 22 Mar 2008 13:48:47 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20206936 NY Tel :
said by darbacour See Profile :

Outage? What Outage?

The City of Angels is perfect as usual.
Except for that one corner over on Figueroa....lol :p

It would be interesting to see by adapter and geography where the outage was. I just don't have the time to gather that info but I am on the East coast with a DVG-5102S (SIP) and I placed calls all day.]]> http://www.dslreports.com/forum/remark,20206936 Sat, 22 Mar 2008 11:12:59 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20206468 darbacour : Outage? What Outage?

The City of Angels is perfect as usual.]]> http://www.dslreports.com/forum/remark,20206468 Sat, 22 Mar 2008 08:39:54 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20202750 MyDogHsFleas : I had no outage here in Austin, TX. It appears it was an Eastern phenomenon. ]]> http://www.dslreports.com/forum/remark,20202750 Fri, 21 Mar 2008 14:06:53 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20202713 FrankD1 :
said by Kevin in Chicago :

Whats really weird is that it appears to be the eastern part of the states. Nobody really seems to be complaining about the outage from western states (Mountain or Pacific timezones).

Been down for > 3.5 hours now. Very frustrating. Would be nice to put up a web page for status.
I think you have a point here. I'm in the Bay Area, and my service seemed up 100% all day. The point of failure in yesterday's outage must have been one that serves Eastern POPs, while the West's equivalent chugged along.]]> http://www.dslreports.com/forum/remark,20202713 Fri, 21 Mar 2008 14:01:05 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20202425 TuPaK : I didn't even notice there was a outage. :o]]> http://www.dslreports.com/forum/remark,20202425 Fri, 21 Mar 2008 13:13:21 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20200150 scots : I had to power cycle my adapter when I got home from work before mine started working again. Nobody was home all day, so the outage didn't really cause any issues.]]> http://www.dslreports.com/forum/remark,20200150 Fri, 21 Mar 2008 00:37:10 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20199642 Racerbob : LOL. I was on the phone with CA canceling my service this afternoon and lost the connection twice and finally had to use my cell to call them and cancel. Have moved to another phone in conjunction with my new DSL deal. CA was nice for sure. Would consider using them again someday if they are still around. ]]> http://www.dslreports.com/forum/remark,20199642 Thu, 20 Mar 2008 22:57:50 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20198538 socno24 : That's odd that yours didn't go down because I'm in Westchester (25 miles outside of NYC) and on Fios and my service went down for a few hours today. I wonder what caused it and I do think that an email or some other form of communication with an explanation is due.]]> http://www.dslreports.com/forum/remark,20198538 Thu, 20 Mar 2008 20:07:35 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20197789 NY Tel :
said by Fisamo See Profile :

Sounds like everyone is back online. I don't know when our line came back, but my wife was able to call me from home at 4pm Eastern. (Also in NC, just outside Raleigh). I'd be interested to know what the issue was.
I know no one will believe me but mine worked all afternoon with no issues here on FiOS in New York (city) which is where my Internet funnels through.]]> http://www.dslreports.com/forum/remark,20197789 Thu, 20 Mar 2008 17:50:41 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20197437 Fisamo : Sounds like everyone is back online. I don't know when our line came back, but my wife was able to call me from home at 4pm Eastern. (Also in NC, just outside Raleigh). I'd be interested to know what the issue was.]]> http://www.dslreports.com/forum/remark,20197437 Thu, 20 Mar 2008 16:47:52 EDT CallVantage Outage? http://www.dslreports.com/forum/remark,20197340 anon : Back up in west suburban Chicago

It was all Al Gore's fault! gggggg

Rich]]> http://www.dslreports.com/forum/remark,20197340 Thu, 20 Mar 2008 16:32:39 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20197057 cmarin : Back up here as well in Boynton Beach, FL.]]> http://www.dslreports.com/forum/remark,20197057 Thu, 20 Mar 2008 15:49:49 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20196998 LisainNC : I'm back up as well. Yay!]]> http://www.dslreports.com/forum/remark,20196998 Thu, 20 Mar 2008 15:41:21 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20196829 Chris 313 : Back up now. I got connected about 10 minutes ago. Phone died again and came back up 2 minutes later.

I'm good to go.]]> http://www.dslreports.com/forum/remark,20196829 Thu, 20 Mar 2008 15:16:24 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20196799 anon : Back up in Daytona at 3:00 est.

BTW It neither worked behind a router or in front on on both DSL and CABLE so I do not think that is relevant, for us anyway.

Several on my clients are retiree's and are connected directly to their modems (DSL or CABLE) and they all had the same issue.

Irony for me was I was changing the time on the D-Link to eastern so Caller ID would display correctly about the time all this happened. So of course I presumed I f*d something up... thanks for the quick responses to DSL REPORTS...

And I agree... AT&T should have a network status page that is CURRENT (guess they don't want people to have proof of network down time)....

and I really wish (considering I pay the $ extra) I could block more than 20 numbers, especially with all the election crap.

2 cents!]]> http://www.dslreports.com/forum/remark,20196799 Thu, 20 Mar 2008 15:11:16 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20196796 jpboss : BACK UP NOW!!!]]> http://www.dslreports.com/forum/remark,20196796 Thu, 20 Mar 2008 15:10:58 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20196780 StuFL : Back up in south Florida at 3pm.
The DLink was showing a connection all the time (2nd light from the top) so it must have been their telephone gateway, not the internet piece. I got the "ding" and I haven't touched the TA for hours.

I too have been a CallVantage customer since Nov 2004 and think it is a great service. Very few problems and when they happened I got great tech support.

Also, the safe forwarding number worked as it was supposed to...all calls got routed to an alternate number.
I agree the status page would be a valuable addition.]]> http://www.dslreports.com/forum/remark,20196780 Thu, 20 Mar 2008 15:08:10 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20196774 fastracer : Got the 1/2 ring at 2:58pm est and had a dial tone. I then lost it for about 2 more mins. It came back a few mins ago and all seems well at the moment.
BTW, I'm in West Palm Beach, FL and behind a router]]> http://www.dslreports.com/forum/remark,20196774 Thu, 20 Mar 2008 15:06:49 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20196743 nylyon : Just came back in lower NY State, put PA back behind router.]]> http://www.dslreports.com/forum/remark,20196743 Thu, 20 Mar 2008 15:02:10 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20196744 ritzy57 : 3:01 PM here, the phone just gave a short ring, and I am now back up and running! Thank you, Call Vantage!!:)]]> http://www.dslreports.com/forum/remark,20196744 Thu, 20 Mar 2008 15:02:10 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20196741 cspector : Back up in st. louis missouri.]]> http://www.dslreports.com/forum/remark,20196741 Thu, 20 Mar 2008 15:02:01 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20196739 anon : Back up...northwest suburbs Chicago at 13:58 CDT. You'll get the short ring to let you know.]]> http://www.dslreports.com/forum/remark,20196739 Thu, 20 Mar 2008 15:01:36 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20196727 anon : Minnesota having the same problems.]]> http://www.dslreports.com/forum/remark,20196727 Thu, 20 Mar 2008 14:59:44 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20196719 anon : I just got the ring in NC. Back on line. I really want to know what happened and what they did to fix it.]]> http://www.dslreports.com/forum/remark,20196719 Thu, 20 Mar 2008 14:58:20 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20196717 anon : Back up here in Atlanta as well.....still have the TA behind the router. FINALLY!

:D]]> http://www.dslreports.com/forum/remark,20196717 Thu, 20 Mar 2008 14:58:03 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20196713 anon : Just came back up in Durham, NC. I also have TA behind router, FWIW. Definitely been annoying, but I'll have to cut them some slack, as I've had CV for 2.5 years and this is the only significant outage I can remember.]]> http://www.dslreports.com/forum/remark,20196713 Thu, 20 Mar 2008 14:57:43 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20196711 slmetcalf : hopefully they figured out the problem so it won't happen again. Congrats in Chicago and well wishes to those who are still down in NC. Here is to hoping you guys are back up and running soon.]]> http://www.dslreports.com/forum/remark,20196711 Thu, 20 Mar 2008 14:57:27 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20196696 drmorley : Just got back up here in Chicago! Woot!]]> http://www.dslreports.com/forum/remark,20196696 Thu, 20 Mar 2008 14:55:44 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20196687 slmetcalf : I am sending it that way believe me. I know your frustrastion. Although i just dialed my house and it went straight to voicemail.]]> http://www.dslreports.com/forum/remark,20196687 Thu, 20 Mar 2008 14:54:09 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20196662 anon : Congratulations Alabama, send some of that to North Carolina.I hope it stays on line for you now.]]> http://www.dslreports.com/forum/remark,20196662 Thu, 20 Mar 2008 14:50:51 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20196656 nylyon : I had my PA behind a router, just moved it to between the router and cable modem. Still will not connect.]]> http://www.dslreports.com/forum/remark,20196656 Thu, 20 Mar 2008 14:49:24 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20196653 anon : been out all morning up here in sunny Minni-snow-ta]]> http://www.dslreports.com/forum/remark,20196653 Thu, 20 Mar 2008 14:48:55 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20196651 slmetcalf : Well I just got the half ring finally back up and running here in Alabama Yeah.]]> http://www.dslreports.com/forum/remark,20196651 Thu, 20 Mar 2008 14:48:29 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20196588 Fisamo : I've been with CallVantage since Oct 2004. Late 2004-mid 2005 was a relatively rough patch for ATT--I think they had a significant (but not system-wide) outage on, of all days, Thanksgiving 2004. (I wasn't home but remember the discussion on the forum, because that's the WORST day to have an outage...) I think it was one day in mid-late 2006 that CV had a complete meltdown for a few hours in the mid-afternoon. No customers had dialtone, calls to control-by-phone didn't connect, don't recall how the website was at that time.

On the bright side, this kind of event is extremely rare for CallVantage. As far as I'm concerned, this counts as the second one since I activated my line in Oct 2004. (I don't count Thanksgiving 2004, because I wasn't home. :) )]]> http://www.dslreports.com/forum/remark,20196588 Thu, 20 Mar 2008 14:39:39 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20196585 slmetcalf : I agree with you that they need to update the status. We have been down about as long here in Alabama. I am hoping that my husband can try the earlier suggestion of connecting directly to the modem and power cycling everything as I do not know how to do all that. I can plug and uplug and reboot but that is about it.]]> http://www.dslreports.com/forum/remark,20196585 Thu, 20 Mar 2008 14:39:28 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20196574 anon : Cary, NC. I'm still down as of 2:33PM Eastern. I've been down since just before 10AM this morning. My adapter is behind my router or I can't access work VPN. This must be some horrendous issue to be down this long. What really pisses me off is that they don't have a website to go to to get system status and info. I don't need to wait on a call forever to find out its a network outage.]]> http://www.dslreports.com/forum/remark,20196574 Thu, 20 Mar 2008 14:37:47 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20196558 anon : Whats really weird is that it appears to be the eastern part of the states. Nobody really seems to be complaining about the outage from western states (Mountain or Pacific timezones).

Been down for > 3.5 hours now. Very frustrating. Would be nice to put up a web page for status.]]> http://www.dslreports.com/forum/remark,20196558 Thu, 20 Mar 2008 14:35:40 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20196556 slmetcalf :
said by Fisamo See Profile :

Wow. I haven't seen this level of problem with CallVantage in a long time. That the thread is so long is clear validation of it. The odd thing to me is that it seems to be partially down for me.

I'm at work now, so I don't know what my ATA is doing or if we have dialtone at home. My wife is at a friend's, so I can't call to check. However, I can access control-by-phone from work, and outgoing calls by that mechanism work well. Inbound calls on my line go to Safe Forward now (my cell phone). We have voicemails on the line time-stamped ~ 9-9:30 this morning, and those calls didn't ring my cell--call logs show no activity between the 9-9:30 calls and my test call just now. :(
We are new to callvantage so not sure what you mean by level of problem. We had Vonage before but switched since we could not get a local vonage number. We have not had issues with callvantage since we got it late last year. ]]> http://www.dslreports.com/forum/remark,20196556 Thu, 20 Mar 2008 14:35:36 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20196548 Fisamo : It would be nice ATT would update this page:

»https://www.callvantage.att.com/help/not···etin.htm

AT&T CallVantage®
Service Bulletins
Resolution
The Network Outage reported on 10/12/07 has successfully been resolved.

---

Restoring service is of paramount importance, but taking a little time out to communicate with customers goes a long way...]]> http://www.dslreports.com/forum/remark,20196548 Thu, 20 Mar 2008 14:34:57 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20196545 camattin : I just picked up my phone and got the message that my TA wasn't connected to the internet (it is, but it is behind another router). Picked it up a moment later and got the fast busy again. Maybe we're in the home stretch?]]> http://www.dslreports.com/forum/remark,20196545 Thu, 20 Mar 2008 14:34:35 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20196528 slmetcalf :
said by ritzy57 See Profile :

I am also going through everything the rest of you are.
Have a fast, "busy signal," when I pick up the phone.
Neither line #1 or line #2 is lit up on my TA box.
I have called my digital phone number from my cell, and the message rings to my cell.
Am being told there is a 1/2 hour wait for tech support.
I have rebooted everything twice, and hard booted, too, using the reset button on the TA.
All to no avail...
I can access the ATT/CallVantage website.
But when waiting on hold, on my cell, I accessed THIS forum, and realized I wasn't alone. (Misery loves company) Hopefully, everything will be up and running soon.
this is good information unfornately my husband is the one who knows how to do all that I guess he will be trying that when he wakes up later this afternoon.]]> http://www.dslreports.com/forum/remark,20196528 Thu, 20 Mar 2008 14:32:45 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20196504 Fisamo : That's great info for those at home who can change their setups... I'm not about to try to talk my wife through the re-wiring over our cell phones, though... :o (That she's not home doesn't exactly help us out, either.. ;) )]]> http://www.dslreports.com/forum/remark,20196504 Thu, 20 Mar 2008 14:29:43 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20196494 Fisamo : Wow. I haven't seen this level of problem with CallVantage in a long time. That the thread is so long is clear validation of it. The odd thing to me is that it seems to be partially down for me.

I'm at work now, so I don't know what my ATA is doing or if we have dialtone at home. My wife is at a friend's, so I can't call to check. However, I can access control-by-phone from work, and outgoing calls by that mechanism work well. Inbound calls on my line go to Safe Forward now (my cell phone). We have voicemails on the line time-stamped ~ 9-9:30 this morning, and those calls didn't ring my cell--call logs show no activity between the 9-9:30 calls and my test call just now. :(]]> http://www.dslreports.com/forum/remark,20196494 Thu, 20 Mar 2008 14:27:47 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20196484 jpboss : If you are still having trouble, place your TA directly into your DSL or Cable Modem and power cycle everything. It will work this way directly connected. CallVantage is still working the problem with TA's that reside behind home routers (linksys, netgear, etc.) it has to do with NAT traversal. They are fevereshly working the issue though. I will let you know more as I hear it.]]> http://www.dslreports.com/forum/remark,20196484 Thu, 20 Mar 2008 14:25:46 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20196471 slmetcalf : I passed annoyed about an hour ago. I have been down since about 10:00 cdt.]]> http://www.dslreports.com/forum/remark,20196471 Thu, 20 Mar 2008 14:24:02 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20196467 ritzy57 : I am also going through everything the rest of you are.
Have a fast, "busy signal," when I pick up the phone.
Neither line #1 or line #2 is lit up on my TA box.
I have called my digital phone number from my cell, and the message rings to my cell.
Am being told there is a 1/2 hour wait for tech support.
I have rebooted everything twice, and hard booted, too, using the reset button on the TA.
All to no avail...
I can access the ATT/CallVantage website.
But when waiting on hold, on my cell, I accessed THIS forum, and realized I wasn't alone. (Misery loves company) Hopefully, everything will be up and running soon.]]> http://www.dslreports.com/forum/remark,20196467 Thu, 20 Mar 2008 14:23:25 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20196410 LisainNC : I'm still down as well. This is getting annoying.]]> http://www.dslreports.com/forum/remark,20196410 Thu, 20 Mar 2008 14:15:48 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20196382 slmetcalf : wow and I thought it was bad being out here as it is just my home phone but again I definetly do not want to wait on hold on my cell for over an hour with nothing resolved yet. I am glad to know that I am not the only one still down.]]> http://www.dslreports.com/forum/remark,20196382 Thu, 20 Mar 2008 14:11:46 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20196370 anon : Still Out - daytona Florida, more than 20+ clients as well.

Spent 40 minutes on line with them at customer service to no avail.

Has anyone be given any answer as to whats up and when service will be back?]]> http://www.dslreports.com/forum/remark,20196370 Thu, 20 Mar 2008 14:09:30 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20196336 NetFixer : I am on the road, but I got a call from my wife that both of the CallVantage lines had a fast busy instead of a dialtone.

I checked the status remotely, and the registration status for both lines was "Inactive". I rebooted the ATA, but still got the "Inactive" registration status.

I was able to log into my account on the AT&T web site, and the diagnostic check there indicated "No Errors Found". :uhh:

Hopefully everything will be working again when I get back home in a couple of hours. At least this forum told me that it was a known AT&T problem without having to wait on hold with AT&T support for an hour. :hmm:


Update:
I got home about 3 1/2 hours later (16:30 CDT) and both lines were active. I am not sure exactly when they came back on-line since AT&T/D-Link do not think it is necessary for the DVG-5102S to log VoIP status information. :huh:
--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.
Test your firewall.]]> http://www.dslreports.com/forum/remark,20196336 Thu, 20 Mar 2008 14:04:52 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20196333 drmorley : Still out in Chicago...]]> http://www.dslreports.com/forum/remark,20196333 Thu, 20 Mar 2008 14:03:59 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20196318 cspector : Still out in st. louis missouri.]]> http://www.dslreports.com/forum/remark,20196318 Thu, 20 Mar 2008 14:02:11 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20196277 NY Tel : I made a call at 10:46 AM and all was well and then I received a call at 11:46 and spoke to the person so I am not sure if I had an outage (probably did) but did not have to use the phone within the reported failure period.

My service is working here on Long Island.]]> http://www.dslreports.com/forum/remark,20196277 Thu, 20 Mar 2008 13:56:25 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20196155 slmetcalf : still down here in bama. i really do not want to waste 30 or more minutes on cell trying to talk to customer service]]> http://www.dslreports.com/forum/remark,20196155 Thu, 20 Mar 2008 13:40:05 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20196079 anon : Still out in northwest suburbs of Chicago. Been on hold for 30 minutes with service. Now that I know what it is (outage)I guess I'll just hang up. Time now 12:30 CDT.]]> http://www.dslreports.com/forum/remark,20196079 Thu, 20 Mar 2008 13:29:34 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20196018 fxtr : Back up in Reston, VA at 1:10PM
Had to power cycle the D-Link 1120M to get it working.
Earlier I called CallVantage support and went straight to a hang up after doing the menu drill. I guess they were overwhelmed with calls.]]> http://www.dslreports.com/forum/remark,20196018 Thu, 20 Mar 2008 13:17:47 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20196009 anon : not sure if it matters but I did move my dlink to first in line around 1pm and noticed my status light went green and the phone rang. no dial tone for about 5 min. then i got a dial tone. i move to back to send in line behind another nat router(has been this way for a year) and it only have me a blinking red light. will have to try this again and see if it works with my normal setup again.]]> http://www.dslreports.com/forum/remark,20196009 Thu, 20 Mar 2008 13:15:58 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20195948 nylyon : Still down in upstate NY. 1:03pm EDT]]> http://www.dslreports.com/forum/remark,20195948 Thu, 20 Mar 2008 13:03:25 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20195922 slmetcalf : So that is the problem. I am still down here in Alabama and have been since around 10am. tried rebooting and still got a busy signal. I logged into the website and got you have had power loss confirm 911 address and still do not have service as I am typing this. I wonder what the problem is?]]> http://www.dslreports.com/forum/remark,20195922 Thu, 20 Mar 2008 12:59:09 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20195899 msilano : We're back in NYC....

At 11:15AM, I received a call, complete with Caller ID, but the caller could not hear me.

Got the 1/2 ring at 11:35 AM.

Was unable to complete a call to an 800# at 12:05PM EST.

Service appears to be normal now.

Thanks,
Mike]]> http://www.dslreports.com/forum/remark,20195899 Thu, 20 Mar 2008 12:56:48 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20195886 anon : Out in Atlanta, too... been on hold 70 minutes.]]> http://www.dslreports.com/forum/remark,20195886 Thu, 20 Mar 2008 12:55:07 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20195868 anon : Still out here in Atlanta as of 12:51p EST. Just got a new VM notification, so it's there is something still working behind the scenes, just no dial tone.]]> http://www.dslreports.com/forum/remark,20195868 Thu, 20 Mar 2008 12:52:22 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20195785 justmb : Just shouting out from the Chicagoland area (Naperville, IL) ...

Strange enough, our Callvantage service has been out somwhere around 10am today, maybe earlier. It's 11:40am CST, and callvantage's tech support has a 30minute backlog right now.]]> http://www.dslreports.com/forum/remark,20195785 Thu, 20 Mar 2008 12:41:06 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20195638 jpboss : yes, website has worked ok for me. ]]> http://www.dslreports.com/forum/remark,20195638 Thu, 20 Mar 2008 12:18:11 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20195634 anon : I'm in Charlotte, NC area and still out but can get to the website. 3/20/2008 12:16 pm]]> http://www.dslreports.com/forum/remark,20195634 Thu, 20 Mar 2008 12:17:28 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20195624 jpboss : Yes, was on hold over an hour and finally hung up after finding this post. Worst CallVantage outage yet I think.]]> http://www.dslreports.com/forum/remark,20195624 Thu, 20 Mar 2008 12:16:18 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20195619 camattin : Still out here too... Triad area of NC. My dlink never has a red light... I just have a fast busy on both lines when I pick up a receiver.]]> http://www.dslreports.com/forum/remark,20195619 Thu, 20 Mar 2008 12:15:25 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20195608 anon : i am still out in North Carolina. Dlink status blinking red. CV website does come up now but not phone service. I tried rebooting my router twice now.]]> http://www.dslreports.com/forum/remark,20195608 Thu, 20 Mar 2008 12:12:57 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20195605 anon : I am out here in Atlanta, GA as well. Been out since about 9:45am EST. Been waiting on hold for ~30 min, but guess I should have checked here sooner to see there was an outage.

Will post again when I am back up and running. Let's hope it's soon. Concalls from a cell are not too fun! ;-)]]> http://www.dslreports.com/forum/remark,20195605 Thu, 20 Mar 2008 12:12:01 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20195595 cmarin : Gracias! I'll just be patient then... and hope that my cell doesn't drop my business calls!]]> http://www.dslreports.com/forum/remark,20195595 Thu, 20 Mar 2008 12:09:36 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20195591 anon : cmarin,

It came back on automatically... Got the 1/2 ring and then green light and dial tone.]]> http://www.dslreports.com/forum/remark,20195591 Thu, 20 Mar 2008 12:08:30 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20195567 cmarin :
said by gb_in_nc :

I am in North Carolina (Near Chapel Hill/Durham area) My issues were "flashing red" and could not get to the CV webpage. Both working now.
Thanks. Did you have to reboot your device or did it come back automagically?]]> http://www.dslreports.com/forum/remark,20195567 Thu, 20 Mar 2008 12:03:34 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20195551 anon : I am in North Carolina (Near Chapel Hill/Durham area) My issues were "flashing red" and could not get to the CV webpage. Both working now.]]> http://www.dslreports.com/forum/remark,20195551 Thu, 20 Mar 2008 12:00:19 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20195535 nylyon : Glad I found this was on hold waiting for support, but at lease I know it isn't me, and as of 11:57am Eastern, I am out.]]> http://www.dslreports.com/forum/remark,20195535 Thu, 20 Mar 2008 11:58:08 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20195526 cmarin :
said by gb_in_nc :

My service just came back online 11:40 est after being down a little over an hour.
Where are you located? I'm still out! I had the same problem with Locate Me (half ring to my cell phone and then straight to voicemail). I turned Locate Me off and now I get inbound calls on my cell. I've rebooted everything as well. Hope they get this outage fixed... this is my business line!!!]]> http://www.dslreports.com/forum/remark,20195526 Thu, 20 Mar 2008 11:56:37 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20195485 anon : My service just came back online 11:40 est after being down a little over an hour.]]> http://www.dslreports.com/forum/remark,20195485 Thu, 20 Mar 2008 11:45:59 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20195464 dwhayden : Let me add my name to the list.

My service has been perfect until a couple of days ago. With Locate me on when people called my house they couldn't hear me talk. Turned Locate me off, and everything was fine.

This morning I can't get dialtone just like you all.]]> http://www.dslreports.com/forum/remark,20195464 Thu, 20 Mar 2008 11:42:13 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20195403 fastracer :
said by StuFL :

I spoke with CV support and was told there was a "huge outage". At 11am EDT she said they had not diagnosed the problem yet.

Thanks for the update StuFL...hopefully they will get it fixed soon!]]> http://www.dslreports.com/forum/remark,20195403 Thu, 20 Mar 2008 11:30:11 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20195391 anon : I spoke with CV support and was told there was a "huge outage". At 11am EDT she said they had not diagnosed the problem yet.

I had to deactivate locate me because calls went to my cellphone but immediately flipped to its voicemail after a half ring. Calls now ring my cellphone via the safe forward number and I can get incoming calls.]]> http://www.dslreports.com/forum/remark,20195391 Thu, 20 Mar 2008 11:28:01 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20195384 Chris 313 :
said by steve10956 See Profile :

I have 2 CallVantage accounts and both have no dialtone. One account uses a Centillium TA, the other uses a DVG-5102SIs anyone else experiencing problems? I am on hold with AT&T now (wait time 20 - 25 minutes). I am in New City, NY (Suburb of NYC). Thanks, Steve
I'm out as well and I use a DVG-1120M. Let us know what you find out.'

PS: I can still reach the website though.]]> http://www.dslreports.com/forum/remark,20195384 Thu, 20 Mar 2008 11:26:39 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20195378 fastracer : I'm in West Palm Beach, FL and have no service either...rebooted the Dlink... I get a red blinking light...no dial tone...no incoming or outgoing.]]> http://www.dslreports.com/forum/remark,20195378 Thu, 20 Mar 2008 11:26:04 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20195338 tpalik : Also down in South Florida. Both softphone and ATA line. Earlier this morning I noticed the call log and directory features were greyed out on the softphone but voice was fine.]]> http://www.dslreports.com/forum/remark,20195338 Thu, 20 Mar 2008 11:17:54 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20195310 drmorley : Yep, same here. Down in Chicago...]]> http://www.dslreports.com/forum/remark,20195310 Thu, 20 Mar 2008 11:09:04 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20195305 LisainNC : I was finally just able to log into the web site...it said I'd had a power outage and asked me to confirm my E911 address. And I was able to turn on the Locate Me feature...however, it appears this isn't working. I did a test call, and it did not ring through to my cell phone. Voice mail picked up and I left a test message, but so far no email notification and it's not showing up on the web site. Wonder if we'll get our voice mail later once it's fixed?]]> http://www.dslreports.com/forum/remark,20195305 Thu, 20 Mar 2008 11:08:15 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20195296 camattin : Glad it's not just me! :-/]]> http://www.dslreports.com/forum/remark,20195296 Thu, 20 Mar 2008 11:05:58 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20195228 msilano : Down here in Brooklyn.

The customer service line is saying "you will receive assistance in 30 or more minutes".]]> http://www.dslreports.com/forum/remark,20195228 Thu, 20 Mar 2008 10:52:50 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20195222 p_synthesis : Same here in Downers Grove, IL

Hopefully they get it working soon. Although, I must say I don't even remember the last time I had an outage on Callvantage.]]> http://www.dslreports.com/forum/remark,20195222 Thu, 20 Mar 2008 10:51:56 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20195214 cspector : I have dialtone, but can't make or receive calls. I am using the softphone. I can also access the callvantage website with no problems.]]> http://www.dslreports.com/forum/remark,20195214 Thu, 20 Mar 2008 10:50:43 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20195190 The Grif : CallVantage Web site is down too....]]> http://www.dslreports.com/forum/remark,20195190 Thu, 20 Mar 2008 10:46:59 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20195181 The Grif : Same here is Geneva, Illinois....]]> http://www.dslreports.com/forum/remark,20195181 Thu, 20 Mar 2008 10:46:13 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20195179 LisainNC : Same problem here in NC...just a fast busy tone, and can't get into their web site.]]> http://www.dslreports.com/forum/remark,20195179 Thu, 20 Mar 2008 10:45:43 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20195178 anon : Same problem in SC. No softphone, no home phone.]]> http://www.dslreports.com/forum/remark,20195178 Thu, 20 Mar 2008 10:45:34 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20195175 jac2598 : Same here... Long Island (NY), I also can't reach the CV web page.]]> http://www.dslreports.com/forum/remark,20195175 Thu, 20 Mar 2008 10:45:29 EDT Re: CallVantage Outage? http://www.dslreports.com/forum/remark,20195121 anon : Same problem...in VA and no service. Also, can't access the callvantage.att website to check for info. Thinking they're having problems.]]> http://www.dslreports.com/forum/remark,20195121 Thu, 20 Mar 2008 10:33:50 EDT CallVantage Outage? http://www.dslreports.com/forum/remark,20195116 steve10956 : I have 2 CallVantage accounts and both have no dialtone. One account uses a Centillium TA, the other uses a DVG-5102SIs anyone else experiencing problems? I am on hold with AT&T now (wait time 20 - 25 minutes). I am in New City, NY (Suburb of NYC). Thanks, Steve]]> http://www.dslreports.com/forum/remark,20195116 Thu, 20 Mar 2008 10:32:42 EDT