cvig
join:2003-12-31
Chicago, IL | Charter & Google (Chicago)? For the past two days, accessing Google (Chicago) via my Charter cable connection that leafs off of the Charter Janesville has been intermittent. Is anyone else seeing this? I've rebooted my router and cable modem a couple of times but it hasn't helped. While google is spotty other sites will load without issue. Seeing this with multiple clients.
2 * * *
3 172.18.121.29 8.879 ms 7.606 ms 21.348 ms
4 172.18.97.158 10.347 ms 9.330 ms 9.585 ms
5 172.18.98.106 10.174 ms 9.886 ms 19.413 ms
6 172.18.97.30 16.524 ms 9.312 ms 9.792 ms
7 so-7-0-2.edge5.Chicago1.Level3.net (4.79.208.21) 41.298 ms 38.026 ms 22.034 ms
8 ae-21-52.car1.Chicago1.Level3.net (4.68.101.34) 23.428 ms 27.663 ms 23.460 ms
9 GOOGLE-INC.car1.Chicago1.Level3.net (4.79.208.18) 38.914 ms 50.538 ms 28.453 ms
10 66.249.94.133 15.839 ms 16.710 ms 24.211 ms
11 72.14.232.74 55.055 ms 204.334 ms 90.004 ms
12 py-in-f147.google.com (64.233.167.147) [open] 33.545 ms 92.332 ms 92.303 ms
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cvig
join:2003-12-31
Chicago, IL
2 edits | It looks like this is a DNS issue. When Google doesn't work, "dig all www.google.com" reports:
;; ANSWER SECTION:
www.google.com. 21 IN A 64.105.53.126
(ARIN's ipwhois says that 64.105.53.126 belongs to Covad)
When Google works, "dig all www.google.com" reports:
;; ANSWER SECTION:
www.google.com. 505101 IN CNAME www.l.google.com.
www.l.google.com. 38 IN A 64.233.167.147
www.l.google.com. 38 IN A 64.233.167.104
www.l.google.com. 38 IN A 64.233.167.99
My current home router makes it a bit hard to see exactly which DNS servers I'm using but they are the Charter assigned ones (via DHCP). Obviously, it's time to look at other DNS options.
Update: My DNS servers in use are:
nameserver 24.196.64.53
nameserver 68.115.71.53
nameserver 24.159.193.40
All are replying with normal DNS information right now. I'll query each at the next glitch to see if one is flaky. |
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| reply to cvig
I live in Minnesota, and yes, I too have been having problems accessing Google. Since I just built this PC a few weeks ago, and Comodo FW was given be problems I thought it was me. But all of my bookmarks would work. Sometimes Google would, minutes later it wouldn't. Nice to know I'm not alone. |
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| reply to cvig
Hey, I'm from southern MN and am also having this issue.
Google.com is resolving to this weird covad IP, 64.105.53.126, and covad's whois says this IP belongs to a company called Integra Realty Resources:
%rwhois V-1.5:003fff:00 rwhois.covad.com (by Network Solutions, Inc. V-you-guess)
network:Class-Name:network
network:Auth-Area:64.105.0.0/16
network:ID:NETBLK-MCLNVA23-64-105-53-120.64.105.0.0/16
network:Network-Name:MCLNVA23-64-105-53-120
network:IP-Network:64.105.53.120/29
network:In-Addr-Server;I:ns3.covad.com
network:In-Addr-Server;I:ns4.covad.com
network:IP-Network-Block:64.105.53.120 - 64.105.53.127
network:Org-Name:Integra Realty Resources
network:Street-Address:Private residence
network:Country-Code:US
network:Tech-Contact;I:ipadmin@covad.com
network:Admin-Contact;I:ipadmin@covad.com
network:Created:20080322100502000
network:Updated:20080322100502000
Something is probably screwed up with Charter's DNS servers.
Adding the following lines to the host file fixes it:
72.14.207.99 google.com
72.14.207.99 www.google.com |
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| reply to cvig
I am also in SE MN and have been having the same DNS issue for the past week on multiple computers. I have also been resolving www.google.com the 64.105.53.126 IP address. This occurs intermittently every few minutes.
Thanks for the host file suggestion. I guess I'll just try that until Charter gets this fixed. |
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| reply to cvig
Okay, well I can't reach Google out of the Kennewick, Wa area.
What should I change on my router, or my pc? Does this DNS situation also affect my email retrieval from the Gmail servers?
Thanks. |
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| reply to cvig
No access to google (or any Google services) from home on Charter HSI in Wenatchee, WA.  |
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| reply to cvig
As a temporary solution you can try open DNS:
208.67.222.222
208.67.220.220
I am also located in MN and have had internet issues with google. However I had setup Open DNS as a secondary DNS server, and have since switched it to the primary and use a charter dns for the secondary. |
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| reply to cvig
Re: Charter fix your DNS please Yes, another user reporting same problem as of 03/26/08 from Rockford, Michigan area.
I am a bind/win dns administrator and have been doing DNS for year...
Charter needs to use forwarders to ensure ALL requests will ALWAYS work for their clients... I'd really hate to see this keep happening; I dont want to have to go thru use other alternate nameservers for something as simple as 'google'; I mean common charter wake up please. (please if any techs work for charter see this, please report to the DNS administrator they need to resolve some higher priority domain name resolution problems)
I am also getin the same results as posted by the previous users.
---- ty |
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| reply to cvig
Re: Charter & Google (Chicago)? Same problem here with 64.105.53.126. I plan on using the open DNS servers. I have called Charter several times and explained this very issue. They just don't want to hear it.
They are luck they have no competition where I live. I would dump them in a minute. |
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| Hi, PissedinWA. I'm in Kennewick also. SAme problem. Called charter and ran ping for Google, was good. Changed IP address for Google from the default, (and how it changed to Covad, I don't know) to the right one and it worked like a charm. Google IP is 64.233.167.99, type it in search bar in IE and set that as your home page. Works like a charm! |
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cvig
join:2003-12-31
Chicago, IL | reply to cvig
Glad to know I'm not alone. I don't want to add entries to my hosts file although that would work fine. For the last couple days it has been fine but when it goes fubar just use:
www.l.google.com
That is always resolving correctly for me. Note that is an "L" not a one ("1").
I do wonder if someone is poisoning Charter's DNS servers... |
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| reply to cvig
Has anyone done any more troubleshooting when the problems is existing?
Can anyone ping www.google.com, google.com or the ip address when it does not appear to be resolving?
Any additional information, specifics would be helpful.
Thank you |
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| reply to cvig
I'm having this same trouble with Charter in St. Louis. It just seems to be google and nothing else.
There seems to be no rhyme or reason, sometimes the IP resolves but still doesn't connect, but I can ping, other times it doesn't resolve, and sometimes there's no problem (although this is very infrequent these days, most of the time I just can't get to google.com.)
If I connect to my work pptp vpn I can get there just fine, then disconnect and I can't again, so it's definitely a Charter problem (plus, the problem is on all my internal machines.) I can get to google.co.uk, and I can get to www.l.google.com, just not www.google.com or google.com.
I've swapped out my router, just in case, but it still happens. |
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| Forgot to mention that this also impacts my google talk client. If I'm having the problem I can't connect to google talks. I can connect to my work vpn, then it connects, then disconnect from the work vpn and it stays connected, so it's a DNS issue there as well. |
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tleible
join:2002-03-27
Hazelwood, MO | reply to cvig
Same problem here in st louis. Must be a charter issue! |
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 DaMaGeINCThe Lan ManPremium
join:2002-06-08
Greenville, SC
kudos:2 | reply to cvig
Dude, Charters DNS servers have always sucked. I never use them. This is common knowledge around here. |
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| reply to cvig
This "Server not found" Google problem has been bugging me for several days. I finally found this discussion about it by using a Yahoo search.
Although the Google problem is still there I read that if I type 64.233.167.99 (the Google IP address) it will bring up the Google search page. It worked and I've added it to my favorite places. I was thinking about making it my home page but we'll see how this goes.
BTW, I have Charter in St. Louis. |
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Tarball
join:2006-06-09
Saint Louis, MO | reply to cvig
If you all would just switch to opendns or level3's dns you would never have this or any other dns problem again.. |
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| reply to cvig
Google kicked Charter's DNS servers off because they were embedding adds and asking for user identification (log and pass) on certain searches. |
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