DisappointedBell
@nectionproxies.com
| reply to DownWithShaping
Re: Un-Offical Stop the Traffic Shaping Petition
I have always upgraded with Bell for to have better speed and always have paid top dollars to get top quality services for many years.
When I was on the 5 meg service, I have notice the new service that you could go up to 7meg. I never ever got up to 7...matter fact I have always and even told the tech support that I felt that I was still ON the 5 meg service. With all the help and some are them were great support could not know what to do anymore. I felt to say it was a way to get the clients off the 5 meg service since it was unlimited bandwidth and get them on the CAP service by offering more speed.
I decided to let it go and just go on with the service. I pay bit more for CAP ...I decided to pay up to 90 gig a month instead. Since I got 3 teenagers in the house...I feel I don't need to say even more what they do online.
I personally download p2p myself to get all the programs I miss to watch it on weekends. Since p2p throttle got on...the speed just go even worst...peek times? I feel the peek in on 24 hours a day.
I am glad now that the CRTC are investigating and I hope it come to a stop. But I feel it does..you can bet they will raise the price by adding a new feature to disappointed you again.
»www.canada.com/ottawacitizen/new···&k=85066
Facebook has over 2000 members that are against it.
Has long Bell control the lines...every little DSL company will be affected by it regardless the service they give. Bell got them by the balls. |
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rijswijk
join:2001-05-25
Canada
 ·Bell Sympatico
| reply to DownWithShaping
said by DownWithShaping :
1. By posting in this thread you agree the traffic shaping must stop.
2. Please only post here once
3. Post how this has effected your ability to use legal services
This might be beneficial.
Point of this thread is to get posts, so that those in sympat direct can see it and let the big guys know when the thread becomes worth there time (300+ posts)
throttling @ 30 kbps is an insult plus no unlimited and to top it off raise the price as well. but worse thing is they throttle the 3rd party isp's so they can't compete at all, if crtc allows this then rip DSL and net neutrality |
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mecassa
join:2008-02-15
Kingston, ON | reply to DownWithShaping
Kingston ON.. Bell sucks...record profits yet crappier service!!! |
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DeathToThrottle
@bell.ca
| reply to DownWithShaping
I am pissed
When all this shit started i was about break my contract to move from Bell to Teksavyy but i decided not too (avoiding the fees) when i learned that they throttled other ISP as well. I'm still making the move once my contract expires in 2 months though and there is no way in hell that i will ever go back to Sympatico. The service actually was good not long ago when everyone was unlimited and unthrottled but it then turned into complete shit in about 10 months.
Hang your head in shame Bell because everyone hates your guts now. The shit you pulled in inaccaptable and you better put an end to it for your own sakes and reputation (or what's left of it). |
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Kune
@bell.ca | reply to DownWithShaping
Tired of being lied to by Bell about their lousy service in St. Catharines, Ontario. |
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batkinson001
join:2006-08-07
Oshawa, ON | reply to DownWithShaping
stop the throttling. Oshawa. |
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Zoravar
@bell.ca
| reply to DownWithShaping
This is corporate bullying. I pay almost $100/mth for my service and will be downgrading until this is resolved. And until this is resolved, I'm moving my Bell phone lines (I have 4 business and 2 home lines).
Government action is required, and a dismantling of Bell's monopoly over the canadian telecom infrastructure is needed.
My VPN connection is affected, my RDP connection is affected, and my google maps is affected!!!!
I will jump to an alternative ISP WHEN the opportunity arrises.
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anoukross
| reply to DownWithShaping
Go To Hell BELL.... to hell |
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Soldatenhund
@bell.ca
| reply to DownWithShaping
Bell Throttling prevents the exchange of educational documents, ISO versions of Open Source Software and Bell's version negatively affects all kinds of protocols other than peer to peer.
It also creates an environment of distrust and is quite frankly probably illegal and if not shoul be. |
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sbkanata
@bell.ca
| reply to DownWithShaping
This throttling is not only affecting high bandwidth users. Customers who have never heard of peer to peer let alone use it are having their 4 to 5 Mbps reduced to less than dial up speeds in the evenings. Paying for the higher speeds and getting 10 kbps between 7:00 pm and midnight when we are home is more than frustrating. It's certainly a legal issue which will only be resolved if enough people take a stand. It's not just the high bandwidth users who are being affected by this traffic management solution they have put in place. As a side note, Sympatico's email since they have switched to the hotmail platform is a total joke. |
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cverr
@inter.net
| reply to DownWithShaping
You can count on me for sure to support this petition.
I've been a Sympatico customer for many years, however, the agreement that I had with the rep with whom I discussed was to pay $29.95 per month for an unlimited bandwith, with no contract, and that was exactly what I had.
However, each month or so, I had to call the CSR to remember them that the amount that I had been billed wasn't reflecting the agreement I had with the rep with whom I talked with before and I had to gave them the ticket confirmation number that this rep gave to me in order to finally get a credit applied on my account the next month.
So, at the end of the line, after all these years, I was so tired of having to call Sympatico CSR each month that I finally gave up and told them that I wanted to end my Internet service with them.
Of course, they offered all they could offer to me in order to keep me with them. But I told them that all their offers were useless because each of them was including a cap on my downloads and since I had no contract and I wanted to stay this way, I just couldn't accept to sign a contract with them.
They told me "Sir why are you insisting to end the agreement you have with us since you have an unlimited bandwith with no contract, how can you expect to find anything better anywhere else especially when considering that your traffic almost never raised above 30Gb per month?"
So I told them that no matter where I would go, I was sure that I would not have to call the CSR each month to explain why they over billed me, once more.
Since that time I'm with Uniserve which has a no download limit policy and they charge me just $29.95 per month for this with no contract and guess what, since I'm with them, I never had to call their CSR to have my bill corrected...lolll
Besides, I must add that I knew that Bell and Sympatico were about to implement a traffic monitoring software in order to implement traffic shaping upon their customers who were currently doing P2P.
So, I had to quit before to see my P2P traffic being shaped even if I never really considered as being an alarming bandwith consumer with my low bandwith consumption which has almost always been below 30Gb per month.
However, I never thought that they would be pig enough to implement traffic shaping even on their wholesalers customers...
So, I must tell you that I'm really very angry against Bell and their traffic shaping policies.
But, all this made me realise something.
They can argument all they want to excuse their pig policies but there is one thing for sure that they will have a lot of trouble to defend themself and that's the fact that they're violating all their own customers, plus all the customers of their wholesalers, privacy policy.
No one is allowed to watch and check all our packets in order to determine whether these packets are legal or illegal packets,no one is allowed to do such a thing and that's exactly what Bell are doing.
I'm in Quebec city and tonight, just before to launch uTorrent to download some files from Demonoid, I checked my bandwith to see if everything was allright and I found that I had a steady 5.1Mb of download speed with an upload speed of 675Kb. So I launched utorrent to download a small 599Mb file and given that the download speed was very low, like 30-35 kbps with an upload speed of less than 1kbps, I thought, that's it, here we are, my P2P traffic is being shaped, so, I decided to do some web surfing while my snake download was going on.
However, i discovered that it wasn't just my uTorrent traffic which was being traffic shaped given that none of the web sites that I was trying to check loaded as usual. They were all loading but they were all taking an eternity to load and all of them finally came with an error message saying "Internet Explorer cannot find this page"
So, I had an idea to shutt down uTorrent to see what it would give as a result and that's exactly what I did, I turned off uTorrent and went back to Internet Explorer to check how it would work now and guess what, Internet Explorer worked like it has always worked before and all pages loaded almost instantly.
So, Bell Canada aren't just traffic shaping our P2P pakets, they shape all our traffic once they detect that we're doing a P2P activity or anything alike.
This is totally unacceptable and a direct violation of the privacy policy and I will sign each petition I can find against them and I suggest that everybody does the same thing.
Chris |
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rik
join:2008-05-25
Vanier, ON
·Acanac
| reply to DownWithShaping
sure count me IN, as far as WHY ???!!!!
just look anywhere on this forum and others on the Internet.
my particular reason is my encrypted SSL/VPN is being
"throttled" all the time by Rogers' no matter what port I try to use.
Therefore, I CAN'T "WORK" ONLINE and becuase I can't do my work I can't afford to pay Rogers' -so now they will lose
all my business forever.
Its back to DSL -for all the "freekin'" good that'll do. |
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BCBoy
join:2008-05-27
Hawkesbury, ON
·Bell Sympatico
| reply to DownWithShaping
»www.njogaming.com/forum/index.ph···opic=106
got so upset about this topic I started spreading it around
if CAIP wins I'm so off Bell service. Hell, even if they don't, I'm not gonna give Bell MORE money! I'm gonna support the guys that are gonna at least try to put a stop to this underhanded, dirty, cheap, (insert insult here) bull****!!!
thats my petition. |
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billmewhat
@bell.ca | reply to DownWithShaping
I just gotta say Bell are tricky with words and are just out for more power and money it has to be stopped sometime somehow.
Thks |
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Al43
join:2008-04-25
London, ON
| reply to DownWithShaping
I've been with Sympatico HS for at least 8 or 9 years and generally I've been happy except for the few times I've had to call for support...most of those incidents turned out badly and caused me more grief! I can honestly say that the only good experience I've had is with the Sympatico Direct Forum.
I don't use bit torrent not even sure exactly what it is other than some way of downloading large amounts of data faster. My usage is in the 5 to 8gb range so I don't think I'm a heavy user.
Having said all that I don't agree with Traffic shaping. This all appears to be a smoke screen. I don't understand how bell can claim congestion on the one hand and introduce their own high bandwidth movie download business. If there's all this congestion wouldn't their site magnify the problem? Will movies downloaded from their site be un-throttled?
Anyways add my name to the petition. |
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Pinworm45
join:2008-06-01
Nepean, ON
| reply to DownWithShaping
Signing even if it won't do anything.
This traffic shaping makes many games impossible to play. Good luck reinstalling World of Warcraft and updating within a week. That's downloading huge patches at 30kbps. This effects tons of legitimate legal services, and it prevents me and my modding crew from sharing game updates. SOMETHING THAT IS ENTIRELY LEGAL, BY THE WAY. It's just ridiculous. Every service now is pretty much blocked - except, conveniently, Bell's P2p service. I thought it was to deal with congestion, why is their service not blocked? How is that not illegal? How is it legal that I paid for 5mbps and they're DELIBERATELY PREVENTING ME FROM GETTING THE SERVICE I AM PAYING FOR? If the problem was actually congestion, fine, that's understandable. Sort of. I could deal with that. BUT THEY ARE ILLEGALLY PREVENTING ME FROM GETTING THE SERVICE I AM PAYING FOR, NOT TO MENTION SPYING ON ME.
This is not an issue of congestion at all. This is just utterly ridiculous. Their lack of a proper network set up for their alleged network problems is not my problem - why are they making it?
Where is my refund? Where is my money back? If you paid a painter 500$ to paint your house, and they only painted .7% and didn't tell you, would you deal with that? WOULD THAT BE ANYTHING CLOSE TO ACCEPTABLE? WOULD YOU NOT WANT YOUR MONEY BACK OR FOR HIM TO FINISH THE DAMN PROBLEM? THE FACT THAT HE DOESN'T WANT TO, OR HAS PROBLEMS IN HIS LIFE OR DIDN'T BRING ENOUGH PAINT IS NOT YOUR PROBLEM. IT IS NOT YOU WHO HAS TO PAY FOR IT - EITHER HE GIVES YOU MONEY BACK OR FINISHES THE DAMN JOB.
Utterly ridiculous. |
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MegaPissed
@bell.ca
| For some reason, Bell feels they have a legal right to do DPI. DPI needs to be outlawed !!!
Here's an e-mail I sent to Bell.
//////////////////////////////////
Mr. Sweeny,
Regarding the letter below, can you please explain...
1) Why only P2P applications are being throttled when a HTTP or FTP file
transfer flow at full speed.
Data flow is data flow. If the point of the exercise is to, as you say,
" ... To ensure optimal use of Internet network resources for all of our
customers ..."
should you not be throttling the overall DSL link speed?
2) Bell doesn't have a legal right to "inspect" a telephone call (
legally warranted wire taps excepted, of course).
Why does Bell feel they have a legal right to inspect ANY data packets.
I fully support congestion and bandwidth management but it needs to be
done without DPI.
I will be watching my inbox for two things.
One, a timely and satisfactory response from you (or your office) to my
questions.
Two, a public announcement that Bell will permanently suspend the use of
DPI. If that comes as a result of directives from the CRTC, so be it.
I've been a satisfied Bell, Bell Mobility, Sympatico and ExpressVu
customer for a long time but please rest assured that in the event I do
not receive a response, I will be, in addition to canceling every single
Bell service, strongly recommending to everyone I know to do the same.
You have two weeks.
//////////////////////////////
The response ...
//////////////////////////////
Thank you for your email. Recently CAIP filed a petition with the CRTC
regarding Bell Canada's GAS service. Bell Canada has responded and CAIP
has replied to our response. All information regarding our GAS service
for Wholesale customers is included in the documentation filed with the
CRTC. Please go to the CRTC web site for complete details.
If you are an owner or an employee of one of our Wholesale customers,
please send us the name of your firm and our sales representative will
be happy to discuss any information about our GAS service with your
firm.
Thanks,
John
John Sweeney
Bell Canada Carrier Services
john.sweeney@bell.ca
/////////////////////
Here's a couple of reasons why Bell is traffic shaping.
1) P2P downloads (typically TV and movies) compete directly with Expressvu ... not good for Bell.
2) VOIP (vonage etc) compete directly with Bell's voice and long distance services ... not good for Bell.
3) Because the ExpressVu arm is tight with the record companies and movie studios, Bell has caved to their moaning about P2P downloads and deployed the DPI boxes.
Sasktel doesn't do DPI ... why? They're not in the content business.
Appropriately, CAIP is focusing their attention on the IMPACT of DPI on themselves and their clients. However the bigger issue is that of the legality of DPI in the first place.
This is really the thin edge of the wedge, people. If an ISP can do DPI to "manage bandwidth" they can use it for all kinds of other arbitrary purposes.
Gotta go ... shopping for alternatives !!! |
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Jorge23
join:2007-09-11
Toronto
| reply to DownWithShaping
To my dismay, I just entered the dreadful 30/30 club. For the first time tonight I've been officially throttled. I'm trying to download a few movies for a family member since her newly acquired Bell Express Vu dish won't work! One day after they Bell hooked it up it went out and they don't have any T.V for at least the weekend now. And now these guys want to hit me up with this crap? Alright, I was just about to switch my phone to them as well, but now I'll negotiate with Rogers.
Hopefully this is just a one time thing, but if they're squeezing the juice on me at this time, doesn't look good. |
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Liam12360
@bell.ca |  reply to DownWithShaping
I measured 52 bell cutouts in 2 hours of idle internet. BELL IS HELL |
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free at last
@bell.ca
| reply to DownWithShaping
I have been a sympatico customer for nearly 5 years. Last fall my traffic began to be shaped down to 30/30 for at least half the day, you know the time when normal people are awake. Has effected many things from downloads to online game play over xbox live and even watching videos off of you tube. if a torrent is active i found that sometimes even normal webservices slow to a crawl. unacceptable, screw you bell, called and cancelled today and it felt amazing! for once not calling to get them to fix one of their multitude of billing errors, etc. just a call to say f-u and good bye. i will never go back and am going to switch my phone line as well.
customer service: "all those other companies lie too" "other customers switch then come right back because they hate it" "we control all the lines so they can't offer you a better service" "how about we give you one month free while you take your time to think this over"
bye bye you anti-competitive, anti-consumer, anti-net neutrality conglomerate. i hope a hundred thousand clients drop you! |
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