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« Arris TM502G/CT Modem w/Comcast Cable Internet ...Battery?  
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iamdak

@comcast.net

reply to iamdak
Re: Blast 16/2 running at half speed

As I stated; I tried both my desktop and and laptop directly connected via ethernet to the modem itself. They both reported 8Mpbs with about 3Mbps up consistently. As per the diagnostics of my modem:

----
Forward Path:
Signal Acquired at 723.000 MHz
SNR: 34.7 dB
Received Signal Strength: -8.7 dBmV
Bit Error Rate: 0.000 %

Return Path:
Connection: Acquired
Frequency: 32.0 MHz
Power Level: 47.3 dBmV
Channel ID: 7
Modulation: 16 QAM


Anyuser2

join:2008-03-19
My bad, it was more of a passing mention and it didn't really stand out when I looked over what you'd posted.

I'd definitely try and check your config file, or what the modem reports the speed caps at.


iamdak

@comcast.net

Honestly... it took me a bit to find where I typed it also; something that important should probably stand out better

I'm not exactly sure which config file you're refering to. If I missed a link to something explaining this I'd appreciate that very much. The diagnostics page of the modem isn't very informative beyond what I pasted above but from poking about the web I believe the modem goes up to 32Mbps (though I could be dreadfully mistaken ).


iamdak

@comcast.net

Ok -- so I did some extra digging and was able to get my modem to display the config file info. This is what the log showed:

SW Download INIT - Via Config file d11_m_dcm425_speedtierextr...

'speedtierextr' seems to be the config file name.


Not a name

@verizon.net
Did you try rebooting the cablemodem?


iamdak

@comcast.net
yup! Tried rebooting the modem and my computers. I also tried reseting the modem by tapping the reset button and by holding it down for 15-20 seconds.

I'm still getting an average down rate of 8500 kbps.
Forums » US Cable Support » Comcast » Comcast HSIcnet? »
« Arris TM502G/CT Modem w/Comcast Cable Internet ...Battery?  


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