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« Arris TM502G/CT Modem w/Comcast Cable Internet ...Battery?  
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Anyuser2

join:2008-03-19
reply to iamdak
Re: Blast 16/2 running at half speed

My bad, it was more of a passing mention and it didn't really stand out when I looked over what you'd posted.

I'd definitely try and check your config file, or what the modem reports the speed caps at.


iamdak

@comcast.net

Honestly... it took me a bit to find where I typed it also; something that important should probably stand out better

I'm not exactly sure which config file you're refering to. If I missed a link to something explaining this I'd appreciate that very much. The diagnostics page of the modem isn't very informative beyond what I pasted above but from poking about the web I believe the modem goes up to 32Mbps (though I could be dreadfully mistaken ).


iamdak

@comcast.net

Ok -- so I did some extra digging and was able to get my modem to display the config file info. This is what the log showed:

SW Download INIT - Via Config file d11_m_dcm425_speedtierextr...

'speedtierextr' seems to be the config file name.


Not a name

@verizon.net
Did you try rebooting the cablemodem?


iamdak

@comcast.net
yup! Tried rebooting the modem and my computers. I also tried reseting the modem by tapping the reset button and by holding it down for 15-20 seconds.

I'm still getting an average down rate of 8500 kbps.
Forums » US Cable Support » Comcast » Comcast HSIcnet? »
« Arris TM502G/CT Modem w/Comcast Cable Internet ...Battery?  


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