Re: A 1&1 Story in Webhosting http://www.dslreports.com/forum/r20213995 en Tue, 02 Dec 2008 15:52:53 EDT Tue, 02 Dec 2008 15:52:53 EDT Re: A 1&1 Story http://www.dslreports.com/forum/remark,20497707 k1ll3rdr4g0n : You do know that they probably do that for your own security. The long username is alot harder to crack/guess than just bob.

But in any case, I don't have hosting with them but I purchase my domains from them because they are the cheapest I know of (I host myself). I only had 1 little glitch, but they seemed to fix that after I called and talked to some oriental woman that could barley speak english. The problem was when I was changing the DNS servers to my own, it gave me some goofy error message like those DNS servers were not approved. But, that was a long time ago and if I did have it again (which was only 1 other time), I just change the order I put them in like ns4 would be first ect and it took it. DNS updates take....a few minutes. Other than that everything is streamlined. Their VPS seems like a deal though. And also, after you have canceled your account, you should have called your credit card company and talked to them about it. Because then if you tell your CC company that you don't want that service, and they try to charge it they have to deal with your CC company and not you (which usually has more money than you). Which I'm sure they could put some sort of block on 1&1 from charging your account. Changing credit card numbers just makes you look like the bad guy because it almost seems like fraud, where you trying to get their service for free.]]> http://www.dslreports.com/forum/remark,20497707 Sat, 17 May 2008 12:02:31 EDT Re: A 1&1 Story http://www.dslreports.com/forum/remark,20387735 removed :
said by B See Profile :

... but checking the site just now, the info on just what you get with a shared hosting plan is very skimpy! I don't see anything about IMAP or the number of possible web sites at each tier, or much of anything else.
Yeah, you're right about that -- the current site certainly leaves a lot to be desired. We do have a developer on board who's working on the new site, which should hopefully be released in a few months.

Until then, feel free to IM me if you have any questions about the service. ]]> http://www.dslreports.com/forum/remark,20387735 Fri, 25 Apr 2008 18:17:18 EDT Re: A 1&1 Story http://www.dslreports.com/forum/remark,20387605 snappakazoo : Surpass is working on a new webpage. The current one does not really explain the packages. But if removed says they offer IMAP, I'd bet they do.

Edit: I found this »www.surmunity.com/web-hosting-tu···map.html]]> http://www.dslreports.com/forum/remark,20387605 Fri, 25 Apr 2008 17:55:51 EDT Re: A 1&1 Story http://www.dslreports.com/forum/remark,20385773 B : Indeed. I have them on my short list, but checking the site just now, the info on just what you get with a shared hosting plan is very skimpy! I don't see anything about IMAP or the number of possible web sites at each tier, or much of anything else.

Perhaps there's a plan comparison page there that I'm missing?

-- B
--
In a realm outside causality and function]]> http://www.dslreports.com/forum/remark,20385773 Fri, 25 Apr 2008 13:03:57 EDT Re: A 1&1 Story http://www.dslreports.com/forum/remark,20385656 imanogre : I'll look them up... in part because I love Dwight, in part because I value your "smart a$$" comments, and in part because they seem just a tad bit cheaper then the hosting company I've been using (hostgator).

Thanks for this info.]]> http://www.dslreports.com/forum/remark,20385656 Fri, 25 Apr 2008 12:44:15 EDT Re: A 1&1 Story http://www.dslreports.com/forum/remark,20271595 removed : Why not consider some other hosts? The hosting company I work for (and host my sites with, too) supports IMAP -- as do almost all other hosts.]]> http://www.dslreports.com/forum/remark,20271595 Wed, 02 Apr 2008 17:14:49 EDT Re: A 1&1 Story http://www.dslreports.com/forum/remark,20262311 B : Thanks guys. That's good enough (as in "good enough reason to continue avoiding") for me. :) If only GoDaddy did IMAP....

-- B
--
In a realm outside causality and function]]> http://www.dslreports.com/forum/remark,20262311 Tue, 01 Apr 2008 07:53:07 EDT Re: A 1&1 Story http://www.dslreports.com/forum/remark,20261990 decx : But with the SQL server and FTP server and SSH, and... ;)

All do require the amazingly annoying u12345677895 format user name. Email hasn't required that funky user name format for years.]]> http://www.dslreports.com/forum/remark,20261990 Tue, 01 Apr 2008 03:27:57 EDT Re: A 1&1 Story http://www.dslreports.com/forum/remark,20259697 removed :
said by B See Profile :

Do they still require those ridiculous e-mail account names? (Joe@38475034957834939793457394.1and1.com instead of Joe@Joesdomain.com) ? That was the big turn-off for me.
Nope, you can actually log in with your own username now -- yourname@yourdomain.com instead of u234525634345@onlinehome.us]]> http://www.dslreports.com/forum/remark,20259697 Mon, 31 Mar 2008 18:29:35 EDT Re: A 1&1 Story http://www.dslreports.com/forum/remark,20259495 B : No interest in hosted Exchange, just IMAP...

-- B
--
In a realm outside causality and function]]> http://www.dslreports.com/forum/remark,20259495 Mon, 31 Mar 2008 17:52:51 EDT Re: A 1&1 Story http://www.dslreports.com/forum/remark,20259102 state : They still have them, but you can set it up to use your own email address and login (at least for their hosted exchange service).]]> http://www.dslreports.com/forum/remark,20259102 Mon, 31 Mar 2008 16:47:22 EDT Re: A 1&1 Story http://www.dslreports.com/forum/remark,20258082 B : Do they still require those ridiculous e-mail account names? (Joe@38475034957834939793457394.1and1.com instead of Joe@Joesdomain.com) ? That was the big turn-off for me.

-- B
--
In a realm outside causality and function]]> http://www.dslreports.com/forum/remark,20258082 Mon, 31 Mar 2008 13:44:51 EDT Re: A 1&1 Story http://www.dslreports.com/forum/remark,20214232 Ricci : You know what? I have emails from them confirming the cancellation. More than 1, in fact.

I'd love to see them coming after me with all the documentation I have.]]> http://www.dslreports.com/forum/remark,20214232 Sun, 23 Mar 2008 21:08:25 EDT Re: A 1&1 Story http://www.dslreports.com/forum/remark,20214141 decx :
said by Ricci See Profile :

Well, they tried to charge my credit card, but since I was using a new card, the charge was refused. I was lucky, I guess.
I would be careful with this. 1&1 does have a history of sending accounts it tried to bill but can't to collections even though the customer has "canceled".
--
Go Leafs Go!]]> http://www.dslreports.com/forum/remark,20214141 Sun, 23 Mar 2008 20:42:35 EDT Re: A 1&1 Story http://www.dslreports.com/forum/remark,20214121 clones : I had great luck with them when I was with them. I have since moved on for other reasons. It seems like for some reason people either have really good luck with them or really bad luck with them. Hopefully you will be treated better by the next host you choose.
--
Admin Tips »wwww.osfanatic.com
]]> http://www.dslreports.com/forum/remark,20214121 Sun, 23 Mar 2008 20:35:59 EDT Re: A 1&1 Story http://www.dslreports.com/forum/remark,20214087 Ricci : Thanks for the heads up. They are really a nice company to deal with hum?]]> http://www.dslreports.com/forum/remark,20214087 Sun, 23 Mar 2008 20:23:44 EDT Re: A 1&1 Story http://www.dslreports.com/forum/remark,20214070 clones : I have read plenty of stories on webhostingtalk and other boards about basically the same thing happening. Everybody thought that they were safe because they could no longer be charged because the card had been changed, but they ended up getting a debt collection notice in the mail a few months later from 1 and 1 parent company.

I have personally not dealt with this since the online cancellation form took care of everything for me. But I thought you deserved the heads up that you still might want to follow up with them to make sure they are not going to try and consider this money owed and try to collect on it.
--
Admin Tips »wwww.osfanatic.com
]]> http://www.dslreports.com/forum/remark,20214070 Sun, 23 Mar 2008 20:21:17 EDT Re: A 1&1 Story http://www.dslreports.com/forum/remark,20213995 Ricci : Well, they tried to charge my credit card, but since I was using a new card, the charge was refused. I was lucky, I guess.]]> http://www.dslreports.com/forum/remark,20213995 Sun, 23 Mar 2008 20:04:33 EDT Re: A 1&1 Story http://www.dslreports.com/forum/remark,20213931 clones : I am sorry to hear about your experience. I was actually on the other side and had very good experience with them.

So did you get the latest charge figured out?
--
Admin Tips »wwww.osfanatic.com
]]> http://www.dslreports.com/forum/remark,20213931 Sun, 23 Mar 2008 19:51:40 EDT Re: A 1&1 Story http://www.dslreports.com/forum/remark,20213924 Mospaw : 1&1 sucks, plain and simple.

Their hosting might be OK, but their customer service, their sneaky tactics, etc. all stink.

They suck so much they could give Hoover a run for the money.]]> http://www.dslreports.com/forum/remark,20213924 Sun, 23 Mar 2008 19:50:26 EDT Re: A 1&1 Story http://www.dslreports.com/forum/remark,20213635 Ricci : I canceled using phone support. Got a confirmation number, wrote it down, saved together with the rest of the paperwork.

Didn't make any difference, of course.]]> http://www.dslreports.com/forum/remark,20213635 Sun, 23 Mar 2008 18:17:08 EDT Re: A 1&1 Story http://www.dslreports.com/forum/remark,20213620 Ricci : That is not the point. I was ok with the DNS problem. A little bit surprised but ok.

But the fact that they've tried to charge my credid card, that was an eye opener.

And by the way, thank you for your great suggestion. ]]> http://www.dslreports.com/forum/remark,20213620 Sun, 23 Mar 2008 18:14:10 EDT Re: A 1&1 Story http://www.dslreports.com/forum/remark,20213268 decx : Did you cancel using the cancel.1and1.com website? With 1&1 canceling by any other means, even through phone support, is simply asking for trouble.
--
Go Leafs Go!]]> http://www.dslreports.com/forum/remark,20213268 Sun, 23 Mar 2008 17:03:05 EDT Re: A 1&1 Story http://www.dslreports.com/forum/remark,20212755 removed :
said by Ricci See Profile :

I signed them for hosting. Found out, 2 days latter, that I would not be able to keep my DNS at zoneedit. It was due to their "architecture", they said. I asked for a supervisor. He confirmed. You can host with us, but your DNS has to be here for you to do that.
Looks like you didn't do your homework before signing up for 1and1's hosting services. This is a well known and very well documented quirk. I'd suggest doing some research before signing up with your next host.]]> http://www.dslreports.com/forum/remark,20212755 Sun, 23 Mar 2008 14:49:10 EDT A 1&1 Story http://www.dslreports.com/forum/remark,20212372 Ricci : Let me tell you a little story about 1&1.

I signed them for hosting. Found out, 2 days latter, that I would not be able to keep my DNS at zoneedit. It was due to their "architecture", they said. I asked for a supervisor. He confirmed. You can host with us, but your DNS has to be here for you to do that.

Ok, if that is the case, please cancel my account and give me a refund. There is no way I'm removing my sites from zoneedit. Period.

Oh, there is no refund. Look your contract. You signed for 6 month and your account will stay alive for this period. You can cancel it, and that means we will not automatically charge your credit card for the next 6 month period. But we don't have refunds or cancellations.

I was getting really annoyed.

So I canceled my account, relaxed about the six month I was trowing out of the windows, got a confirmation number and everything was set. But, feeling that these guys are not serious, I went ahead and asked my credit card number for a new credit card number.

Guess what? Six months latter 1&1 tried to charge my credit card again! They even sent me an email asking me to provide a new number since the one they had was refused.

This is 1&1 in essence.

Deal with them at your own risk.]]> http://www.dslreports.com/forum/remark,20212372 Sun, 23 Mar 2008 13:23:21 EDT