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News problem is back again »
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AuthorAll Replies

Okman

join:2001-10-01
92714

reply to dslx_gm
Re: Newgroup Service Speed and Retention Upgrade

George,
my hat is off to you and DSLX!

Let the record show that on 8/31/2007, I made this request here,

»a request for DSLX mgmt: faster newsgroup download speed?

a little less than 7 months later, we have a FREE upgrade! Most business hate the word "free giveaway", and considering how cut-throat the ISP business is around Socal, I gotta give you guys props for giving us a boost here. Major props to DSLX. Love it!

Let's see SBC, Cox, Time Warner, Comcast provide this kind of customer service!


dslx_gm
Premium,VIP
join:2002-12-26
Winnetka, CA

You are very welcome! We are also working on an upgraded level of service that we will be launching in the next month or so. It will allow clients to upgrade to a faster connection speed and longer retention.

I will provide more information as we get closer to launching the premium service.

Thanks
--
George
General Manager
DSL Extreme
Will work for reviews.

FordBronco

join:2002-04-20
Mountain View, CA

Thanks for the upgrade and the informations.

That premium service sounds like what has been asked for here a while ago. A big upgrade but as a paid service (which is ok with me and i was hoping for that). Glad to see it will get implemented.
And the free upgrade is definitely nice too.
Forums » Selected ISP Support » DSL ExtremeNews problem is back again »
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