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Bummed

@centurytel.net

reply to Bummed
Re: Truly frustrating slow DSL

My location is Whitehall WI. I have no clue what you mean by line stats... If you'll please explain I'll try to comply. I'm very much a novice at this... so any help would be gretly appreciated.
They did boost my service today. Tonight my speed is 1200 and 256 Quite an improvement! I have not heard anything yet about a refund for the past 33 months though.


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Time Keeper
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join:2004-01-07
Kimberling City, MO
·CenturyTel Inc.


edit:
March 25th, @12:00AM

Your line stats are the numbers that tell how healthy a connection you have between your modem and the DSLAM in the CTel local office that you work out of. It tells the speeds the modem is trained up at, the signal strength measured in decibels in the form of a noise margin, and a few other things that can help determine if there is a local problem or not. You may check out this FAQ that will give you some useful reading on the subject.

If you have a Westell branded modem, make sure it is connected directly to your computer (no other routers or switches between modem and computer), and in a web browser enter 192.168.1.1 into the address bar.

The page that displays first is the home page inside the modem's configuration area. Move your mouse over the "Troubleshooting" tab across the top, then select "DSL Transceiver" from the list. The page will display something like the following:

Transceiver Revision: 5.2.2.0
Vendor ID Code: 4
Line Mode: G.DMT Mode
Data Path: Fast
Transceiver Information Downstream Path Upstream Path
DSL Speed (Kbits/Sec) 1792 320
Margin (dB) 26.5 31.0
Line Attenuation (dB) 21.5 12.0
Transmit Power (dBm) 13.1 12.1

You can simply copy and paste it into a reply if you'd like. Glad to hear you're at least running well tonight.
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