[Speed Issues] Please post speed test results in Charter HSI/CATV http://www.dslreports.com/forum/r20221288 en Fri, 27 Nov 2009 18:10:31 EDT Fri, 27 Nov 2009 18:10:31 EDT Re: [Speed Issues] Please post speed test results http://www.dslreports.com/forum/remark,20275695 IWLoneWolf : The first avenue I believe would be to contact tech support explain you are having issues and would like help up grading your modems firmware to see if the upgrade would fix the issues. I would think they would could help you get the latest firmware. ]]> http://www.dslreports.com/forum/remark,20275695 Thu, 03 Apr 2008 10:55:08 EDT Re: [Speed Issues] Please post speed test results http://www.dslreports.com/forum/remark,20275178 WyckedKnight : the SB5101 is the better modem, from what i have read. it's also newer then the Sb5120. as far as a firmware update that has to be done through charter, not sure how you would get them to do that. ]]> http://www.dslreports.com/forum/remark,20275178 Thu, 03 Apr 2008 09:12:38 EDT Re: [Speed Issues] Please post speed test results http://www.dslreports.com/forum/remark,20274881 wildgator360 : I have the SB5101 and it was the replacement for my Toshiba PCX2200. I don't know if they have the SB5120 here or not. Also, I noticed the firmware is not the latest release available. Does anyone know if the new firmware will help any and how do I get Charter to push it to me as I've seen a lot of posts about having trouble getting the firmware push?]]> http://www.dslreports.com/forum/remark,20274881 Thu, 03 Apr 2008 07:50:02 EDT Re: [Speed Issues] Please post speed test results http://www.dslreports.com/forum/remark,20274711 WyckedKnight : and 3 hours later almost and still running smooth.

was thinking if any of yous have a Ambit modem you may want to see about replacing them like i did mine. ]]> http://www.dslreports.com/forum/remark,20274711 Thu, 03 Apr 2008 06:08:45 EDT Re: [Speed Issues] Please post speed test results http://www.dslreports.com/forum/remark,20274567 WyckedKnight : ok I took my old Ambit modem back to the local office, and received a new Motorola SB5120 modem.. Now my speeds seem normal.

Issue i think i had was with the modem it self. ]]> http://www.dslreports.com/forum/remark,20274567 Thu, 03 Apr 2008 03:37:27 EDT Re: [Speed Issues] Please post speed test results http://www.dslreports.com/forum/remark,20271913 wildgator360 : And yet another test performed 15 minutes later....


And 2 minutes after that....


And finally 2 minutes later....
]]> http://www.dslreports.com/forum/remark,20271913 Wed, 02 Apr 2008 18:15:57 EDT Re: [Speed Issues] Please post speed test results http://www.dslreports.com/forum/remark,20271822 wildgator360 : TCP/Web100 Network Diagnostic Tool v5.3.3e
click START to begin
Preparing Speedtest . . . . . . . . . . . . . . . . . . Done
running 10s outbound test (client to server) . . . . . 994.35Kb/s
running 10s inbound test (server to client) . . . . . . 3.20Mb/s

Your speed is 58.32 times faster than 56Kb dialup

click START to re-test



Better on Speedtest.net, but not on Charter's test. This was performed at 6:00 PM today.

Tracing route to yahoo.com [66.94.234.13]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 10 ms 11 ms 8 ms 10.123.32.1
3 11 ms 9 ms 12 ms 172.22.33.53
4 10 ms 9 ms 21 ms 172.22.32.106
5 15 ms 14 ms 16 ms atl-agg01-pos1-0.wvfiber.net [66.216.1.9]
6 13 ms 16 ms 15 ms 66.216.8.17
7 29 ms 30 ms 31 ms ash-ten3-1-atl-ten3-1.wvfiber.net [66.216.1.158]

8 39 ms 35 ms 30 ms exchange-cust1.dc2.equinix.net [206.223.115.16]

9 57 ms 56 ms 60 ms so-0-0-0.pat1.dax.yahoo.com [216.115.101.145]
10 106 ms 120 ms 104 ms vl145.pat1.sjc.yahoo.com [216.115.96.55]
11 114 ms 120 ms 115 ms so-0-0-0.pat1.pao.yahoo.com [216.115.101.128]
12 104 ms 100 ms 99 ms ge-3-0-0-p240.msr1.scd.yahoo.com [216.115.106.17
7]
13 104 ms 106 ms 111 ms ten-2-3-bas2.scd.yahoo.com [66.218.82.223]
14 125 ms 129 ms 124 ms w2.rc.vip.scd.yahoo.com [66.94.234.13]

Trace complete.

]]> http://www.dslreports.com/forum/remark,20271822 Wed, 02 Apr 2008 17:57:10 EDT Re: [Speed Issues] Please post speed test results http://www.dslreports.com/forum/remark,20268716 wildgator360 : Thank you lonewolf. I will try that ASAP. Yesterday was not so bad as I was able to pull down around 6 1/2 to 7 mb on my download at 5:30 PM. But it still erks you that you pay for something and not get it. DSL was on the money with their speeds no matter what time of day or if bad weather was in the area. Too bad you had to maintain a land line phone connection or I would have stayed with Bellsouth.]]> http://www.dslreports.com/forum/remark,20268716 Wed, 02 Apr 2008 07:24:40 EDT Re: [Speed Issues] Please post speed test results http://www.dslreports.com/forum/remark,20266067 IWLoneWolf : Well my good friend who knows much about computers networking and the internet has told me and I know from my own experience that the first person you will often talk to when calling most tech supports is often just a phone answer (this is not always the case ) and in some cases will tell you they are a tech ,but they may only be able to tell you information ,like your provisioned service speed if there are reported issues in there network or such.In some cases these may be considered level one techs.In some cases a level two tech might be able to help you , it may depend on the the isp.I just know my friend has said that he did not get some of th real issues resolved with his internet service until he talked to a level three tech , told him where the problem was stemming from .At that point the tech looked at the hop in question and admitted the it was a old node that was being overloaded.The node was upgraded and his issues with his internet went away.So he has told me that if you do not get result with many attempts with them contact your isp and ask to be transferred to a level three tech.If the first person at tech support can resolve your issues then that is great and you can consider your self very fortunate to be spared the long list of phone calls some have gone through]]> http://www.dslreports.com/forum/remark,20266067 Tue, 01 Apr 2008 18:49:56 EDT Re: [Speed Issues] Please post speed test results http://www.dslreports.com/forum/remark,20262372 oldhippie :
said by IWLoneWolf See Profile :

Contact Charter tech support explain what is happening and share your test result finds. If possible ask if you could be directed to a level Three Tech, as you really want to resolve this issue. Do not give up keep after them tell they fix it.
You mean a level One Tech doesn't know if someone REALLY wants to resolve a problem? Ok, Ok. I'll give him that one. Then, exactly what power does a level Two Tech have if it takes all the way to a level Three Tech to resolve a problem?

Make SURE you request demand a credit on your bill!]]> http://www.dslreports.com/forum/remark,20262372 Tue, 01 Apr 2008 08:15:16 EDT Re: [Speed Issues] Please post speed test results http://www.dslreports.com/forum/remark,20260904 katsura : 5Mbps package:

I've been dealing with packetloss and high pings (possibly stemming from the packetloss?) for a couple months or so, and it usually starts around the 3rd/4th hop (Charter, Qwest, WV, etc.). My modem (a PCX2200) has been reprovisioned once, but to no avail. Web browsing is pretty slow, and online games that I play are not that enjoyable because of the frequent lag spikes that I encounter.]]> http://www.dslreports.com/forum/remark,20260904 Mon, 31 Mar 2008 22:21:39 EDT Re: [Speed Issues] Please post speed test results http://www.dslreports.com/forum/remark,20259953 IWLoneWolf : First thing I would do , is do tracert to ips that you would connect to with around 12 to 17 hops showing. check to the ips at the lows and highs and see if there is a certain hop that is showing unusually high spikes in pings when you are having slows speeds ,also look for packetloss.look to see if it shows up in the hops that are Charters or the direct backbone they are using.Do some download - upload speed tests to these to sites
»www.speakeasy.net/speedtest/
»speedtest.chartermi.net/
and save a copy of all results.

Contact Charter tech support explain what is happening and share your test result finds.If possible ask if you could be directed to a level Three Tech ,as you really want to resolve this issue.Do not give up keep afther them tell they fix it.
Hope this help you and others.]]> http://www.dslreports.com/forum/remark,20259953 Mon, 31 Mar 2008 19:16:22 EDT Re: [Speed Issues] Please post speed test results http://www.dslreports.com/forum/remark,20259465 Jed_FK_R : Here is my results.

]]> http://www.dslreports.com/forum/remark,20259465 Mon, 31 Mar 2008 17:48:40 EDT Re: [Speed Issues] Please post speed test results http://www.dslreports.com/forum/remark,20258653 wildgator360 : I seem to be in the same boat that WyckedKnight is. My speeds only drop out though around 11:00 AM until 12:30 AM the next day. A friend of mine about 5 minutes away in Greer has the same service, but no drop in speeds any time of day. How can I get a technician to fix what is broken?]]> http://www.dslreports.com/forum/remark,20258653 Mon, 31 Mar 2008 15:25:45 EDT Re: [Speed Issues] Please post speed test results http://www.dslreports.com/forum/remark,20256141 WyckedKnight : try these speeds out..
]]> http://www.dslreports.com/forum/remark,20256141 Mon, 31 Mar 2008 05:15:12 EDT Re: [Speed Issues] Please post speed test results http://www.dslreports.com/forum/remark,20255676 IWLoneWolf : Here is speed test to new york that is on east coast I am in Oregon on west coast
Download Speed: 10709 kbps (1338.6 KB/sec transfer rate)
Upload Speed: 998 kbps (124.8 KB/sec transfer rate)
I have the 10 Mbs down 1Mbs up tier service full price after promotional price is up after 12 mo. is $59.00

Here is another to New york
»

Test to Charter test link »speedtest.chartermi.net/

TCP/Web100 Network Diagnostic Tool v5.3.3e
click START to begin
Preparing Speedtest . . . . . . . . . . . . . . . . . . Done
running 10s outbound test (client to server) . . . . . 945.82Kb/s
running 10s inbound test (server to client) . . . . . . 9.99Mb/s

Your speed is 181.64 times faster than 56Kb dialup

click START to re-test]]> http://www.dslreports.com/forum/remark,20255676 Sun, 30 Mar 2008 23:55:39 EDT Re: [Speed Issues] Please post speed test results http://www.dslreports.com/forum/remark,20255674 txspike :

76148 in Watagua, tx ( Dallas/FortWorth)
RufeSnow/Chapmen by the powerstation]]> http://www.dslreports.com/forum/remark,20255674 Sun, 30 Mar 2008 23:54:50 EDT Re: [Speed Issues] Please post speed test results http://www.dslreports.com/forum/remark,20255279 oldhippie :
said by vasftw See Profile :

"fib" to customers? haha

Never once can I say that I have been told by sup to lie to a customer. Anyway, yes it unfortunate that it took so long find the issue. Replacing the modem should of been one of the first steps. Just a FYI we have millions of customer that have no issues with any of their services. People just don't take to time praise there service, so all you do hear is the bad things.
And I guess American Customer Satisfaction Index (University of Michigan) and J.D. Power and Associates are wrong.

dslreports.com, where you are right now, is wrong also when they say they are the second worst rated cable ISP? »/gbu/CA

PCWorld also ranked Charter's cable Internet service as worst among 14 major Internet service providers.
»www.pcworld.com/zoom?id=133019&p···oomIdx=2

The Better Business Bureau posted a warning to consumers about the company:
The Better Business Bureau has received numerous complaints regarding this cable, digital TV, and high speed internet access provider. Complainants primarily allege that the firm had improper billing practices, referred customer bills to collection agencies in error, provided poor customer service, used misleading advertising, provided defective internet or cable performance, used improper sales tactics or misrepresented the actual costs of installation and service, failed to properly install or maintain service, damaged customers' property, and failed to honor service appointments.

Shall I go on? These are reputable companies that have done surveys that say Charter sucks, not just me and Joe Blow.

I have been "bundled" by Charter. I don't have a choice on cable and internet, no dish will "see" the satellite(s) at my location and DSL is not available (old section of town).
If I could, I would be gone from Charter Non-Communications in a heart beat. If it was a car, I'd have traded it in.

I want Charter to succeed. I want them to do a better job for me and all their other customers. If I didn't, I wouldn't be wasting my time in here.]]> http://www.dslreports.com/forum/remark,20255279 Sun, 30 Mar 2008 22:23:03 EDT Re: [Speed Issues] Please post speed test results http://www.dslreports.com/forum/remark,20254469 vasftw : "fib" to customers? haha

Never once can I say that I have been told by sup to lie to a customer. Anyway, yes it unfortunate that it took so long find the issue. Replacing the modem should of been one of the first steps. Just a FYI we have millions of customer that have no issues with any of their services. People just don't take to time praise there service, so all you do hear is the bad things. ]]> http://www.dslreports.com/forum/remark,20254469 Sun, 30 Mar 2008 19:36:45 EDT Re: [Speed Issues] Please post speed test results http://www.dslreports.com/forum/remark,20253562 sittin_tech : :(]]> http://www.dslreports.com/forum/remark,20253562 Sun, 30 Mar 2008 16:31:17 EDT Re: [Speed Issues] Please post speed test results http://www.dslreports.com/forum/remark,20249090 oldhippie :
said by chtr_sc See Profile :

sorry to hear that you don't want any help. If that is the way you want to work toward a resolution then so be it. Others that are having an issue please let me know or post on the other topic of slow speeds in the upstate and I will do what I can. I believe we have the pop connection fixed and we still have some areas that have some contention that is on the road map to be fixed soon and I will let you know if you are in one of those area's. thanks
Spoken like a true Charter employee or Charter contracted person.
Why do you think it took 4-5 service calls to find out it was a bad modem I had? I say first visit, mis-diagnosis. Second visit, another mis-diagnosis. Third, forth and fifth visit, pure stupidity.
Why is Charter at the bottom on customer service surveys?
Why do Charter employees admit to being told by supervisors to "fib" to customers?
Why are most of the following newspaper articles in this Greenville, SC newspaper negative articles about Charter?
»nl.newsbank.com/nl-search/we/Arc···_date-0=]]> http://www.dslreports.com/forum/remark,20249090 Sat, 29 Mar 2008 18:29:26 EDT Re: [Speed Issues] Please post speed test results http://www.dslreports.com/forum/remark,20248643 DG6 :

I'll take it!]]> http://www.dslreports.com/forum/remark,20248643 Sat, 29 Mar 2008 16:54:59 EDT Re: [Speed Issues] Please post speed test results http://www.dslreports.com/forum/remark,20246054 WyckedKnight : Fixed my issue, Had a damn virus on my system.. :( but my speeds are still slow. ]]> http://www.dslreports.com/forum/remark,20246054 Sat, 29 Mar 2008 03:30:26 EDT Re: [Speed Issues] Please post speed test results http://www.dslreports.com/forum/remark,20243787 sittin_tech : good here at 6pm

]]> http://www.dslreports.com/forum/remark,20243787 Fri, 28 Mar 2008 19:06:27 EDT Re: [Speed Issues] Please post speed test results http://www.dslreports.com/forum/remark,20242040 WyckedKnight : lately my speeds have been acceptable, but today is allot different I'm on the 10/1 package and getting this.
]]> http://www.dslreports.com/forum/remark,20242040 Fri, 28 Mar 2008 14:27:33 EDT Re: [Speed Issues] Please post speed test results http://www.dslreports.com/forum/remark,20241794 wildgator360 : I am in Greer, SC in a fairly new subdivision.I had the 5mb package earlier this week, but the speeds were so slow in the afternoon/evening/night hours that surfing the web and using xbox live was rediculous. Download speeds were well below 2mb, but were fluctuating nonstop. Ping to speedtest.net's georgia site was above 999ms. After MANY calls to Charter tech support, I agreed to have tech come out and check the line. No problem he reported, but told my wife that "Evening and night hours are when the most people are on, so speeds will be slow then."
Allrighty then, thank you for your college level response to my problem Handy Mandy. I called Charter back that day and had the speed adjusted to 10mb package. I get home and do the speed test, and I average only around 3-5mb download and half the upload speed. I call Charter the next morning and get a modem replacement, SB5101 to replace my Toshiba PCX2200. Upload speed goes to 1mb, but still same shitty download speeds. When I check in the mornings, the speed is just as I pay for, 10 down, 1 up. But after 2 PM, you can forget about it. I just want to know when it's going to be fixed, because it hasn't been like this before the past 3 weeks/month, so what gives Charter?]]> http://www.dslreports.com/forum/remark,20241794 Fri, 28 Mar 2008 13:45:58 EDT Re: [Speed Issues] Please post speed test results http://www.dslreports.com/forum/remark,20231304 chtr_sc : sorry to hear that you don't want any help. If that is the way you want to work toward a resolution then so be it. Others that are having an issue please let me know or post on the other topic of slow speeds in the upstate and I will do what I can. I believe we have the pop connection fixed and we still have some areas that have some contention that is on the road map to be fixed soon and I will let you know if you are in one of those area's. thanks]]> http://www.dslreports.com/forum/remark,20231304 Wed, 26 Mar 2008 21:06:09 EDT Re: [Speed Issues] Please post speed test results http://www.dslreports.com/forum/remark,20228839 oldhippie :
said by chtr_sc See Profile :

Send me your MAC address with model of modem. I will take a look at it. We finally got things worked out with WV and now have 4 OC-48's online as of about 3am last night. We are keeping a close eye on it for the next couple of days for final tweaking. Hoping to be done with this for a bit by the end of the week.
Been there, done that. Has absolutely nothing to do with something else besides Charter. You Charter people keep blaming everything on everyone else but yourselves. Keep telling me if there was a problem it was my computer. So, I bought a new computer for myself at Christmas. Same problem.

Spoke with a tech out of British Columbia a couple months back. He said he showed a "possible" problem with the modem and he would put on the service call he scheduled with me to have the tech replace it for sure. Two techs came and went since then, no new modem. Said nothing was wrong with it.

But, as I just posted, a tech came yesterday and replaced the modem and I'm now getting what I've been paying the idiots at Charter for.

The thing is, yesterday I heard the tech and the female person he was talking with on the phone while he was checking my system and she was was almost defiant with the tech saying "he's getting 5 megs". The same thing they were telling me when I called and complained. They don't or won't do anything if they can get around it.

I won't to khow many more Charter customers are paying for service they aren't getting.]]> http://www.dslreports.com/forum/remark,20228839 Wed, 26 Mar 2008 14:01:21 EDT Re: [Speed Issues] Please post speed test results http://www.dslreports.com/forum/remark,20228715 oldhippie :
said by Surrywood See Profile :

I am on the 10/1 program, and here is my test results today:
»www.speedtest.net/result/251125976.png
4771 down and 993 up? If you aren't on the phone with them everyday till they fix it, shame on you!

They came out again yesterday, the fifth tech I've had in 6 months. They FINALLY replaced the modem and (BINGO!), that was the problem. Getting the 5 megs I've been paying for since they went to 5 megs., a year are more ago.

It's true,per the Greenville newspaper, Charter is at the bottom of list of company customer satisfaction.]]> http://www.dslreports.com/forum/remark,20228715 Wed, 26 Mar 2008 13:34:20 EDT Re: [Speed Issues] Please post speed test results http://www.dslreports.com/forum/remark,20228462 chtr_sc : Send me your MAC address with model of modem. I will take a look at it. We finally got things worked out with WV and now have 4 OC-48's online as of about 3am last night. We are keeping a close eye on it for the next couple of days for final tweaking. Hoping to be done with this for a bit by the end of the week.]]> http://www.dslreports.com/forum/remark,20228462 Wed, 26 Mar 2008 12:46:26 EDT Re: [Speed Issues] Please post speed test results http://www.dslreports.com/forum/remark,20227446 Axekick : ]]> http://www.dslreports.com/forum/remark,20227446 Wed, 26 Mar 2008 09:22:57 EDT Re: [Speed Issues] Please post speed test results http://www.dslreports.com/forum/remark,20227428 Axekick : 4,763kbps Down, 494 kbps Up On 5 Meg package]]> http://www.dslreports.com/forum/remark,20227428 Wed, 26 Mar 2008 09:20:41 EDT Re: [Speed Issues] Please post speed test results http://www.dslreports.com/forum/remark,20227063 Surrywood : If you need a bad line send them to my house. :)

I am on the 10/1 program, and here is my test results today:

»www.speedtest.net/result/251125976.png]]> http://www.dslreports.com/forum/remark,20227063 Wed, 26 Mar 2008 07:29:00 EDT Re: [Speed Issues] Please post speed test results http://www.dslreports.com/forum/remark,20226330 Tecklord : 10/1 package. I have a tech visit coming tomorrow and I am crossing my fingers for a bad line.

]]> http://www.dslreports.com/forum/remark,20226330 Tue, 25 Mar 2008 23:55:17 EDT Re: [Speed Issues] Please post speed test results http://www.dslreports.com/forum/remark,20226291 Postal : I'm on the 10/1 plan.


--
Next time you wave at me, use ALL your fingers.]]> http://www.dslreports.com/forum/remark,20226291 Tue, 25 Mar 2008 23:44:30 EDT Re: [Speed Issues] Please post speed test results http://www.dslreports.com/forum/remark,20225142 Surrywood : Well, I'm paying for ten and I am getting this.

Last Result:
Download Speed: 2374 kbps (296.8 KB/sec transfer rate)
Upload Speed: 976 kbps (122 KB/sec transfer rate)

I've been on the phone (off and on) with the Techs (Canada and Philippines) since 8 am. My last conversation was at around 3pm. They say my low speeds are because I am running a router. I had to hang-up and try again on some of my calls (that were routed to the Philippines) as I could not understand the tech.]]> http://www.dslreports.com/forum/remark,20225142 Tue, 25 Mar 2008 20:09:59 EDT Re: [Speed Issues] Please post speed test results http://www.dslreports.com/forum/remark,20223901 KoRnGtL15 : I am on there 5mb plan as well. Here are my results.

Download Speed: 5017 kbps (627.1 KB/sec transfer rate)
Upload Speed: 487 kbps (60.9 KB/sec transfer rate)

Always get my speeds as advertised day or night any time.]]> http://www.dslreports.com/forum/remark,20223901 Tue, 25 Mar 2008 16:32:40 EDT Re: [Speed Issues] Please post speed test results http://www.dslreports.com/forum/remark,20222811 anon : 0.0 kb down
0.0 kb up]]> http://www.dslreports.com/forum/remark,20222811 Tue, 25 Mar 2008 13:40:16 EDT Re: [Speed Issues] Please post speed test results http://www.dslreports.com/forum/remark,20222101 cork1958 :
said by jeffreyrick :

»www.speedtest.net/result/250687485.png

Try using a better test site.

I couldn't be happier. I have 5 Meg service
4906 kb = 4.9 Meg download

Factor in the tcp overhead loss and I am getting all that I am paying for.
Don't know if that's a "better" site but:

»www.speedtest.net/result/250745668.png

Testing from Prince Rupert, Canada!
--
The Firefox alternative.
»www.mozilla.org/projects/seamonkey/]]> http://www.dslreports.com/forum/remark,20222101 Tue, 25 Mar 2008 11:24:32 EDT Re: [Speed Issues] Please post speed test results http://www.dslreports.com/forum/remark,20221418 anon : »www.speedtest.net/result/250687485.png

Try using a better test site.

I couldn't be happier. I have 5 Meg service
4906 kb = 4.9 Meg download

Factor in the tcp overhead loss and I am getting all that I am paying for.]]> http://www.dslreports.com/forum/remark,20221418 Tue, 25 Mar 2008 08:38:49 EDT Re: [Speed Issues] Please post speed test results http://www.dslreports.com/forum/remark,20221365 BBT IV : 5Mb package, testing from Oregon to NYC;

Download Speed: 4932 kbps (616.5 KB/sec transfer rate)
Upload Speed: 489 kbps (61.1 KB/sec transfer rate)]]> http://www.dslreports.com/forum/remark,20221365 Tue, 25 Mar 2008 08:22:22 EDT Re: [Speed Issues] Please post speed test results http://www.dslreports.com/forum/remark,20221333 cork1958 : Yep,
Running a little slow today on my 5Mb package!! Testing from FURTHEST site away from me. Never have figured out why anyone would want to test from the closest site to them? I mean, how often do you download anything on the net from right next door?

Download Speed: 4900 kbps (612.5 KB/sec transfer rate)
Upload Speed: 487 kbps (60.9 KB/sec transfer rate)
--
The Firefox alternative.
»www.mozilla.org/projects/seamonkey/]]> http://www.dslreports.com/forum/remark,20221333 Tue, 25 Mar 2008 08:13:40 EDT Re: [Speed Issues] Please post speed test results http://www.dslreports.com/forum/remark,20221322 sittin_tech : this post sounds familiar

»[Speed Issues] Charter speed test]]> http://www.dslreports.com/forum/remark,20221322 Tue, 25 Mar 2008 08:08:13 EDT [Speed Issues] Please post speed test results http://www.dslreports.com/forum/remark,20221288 oldhippie : I'm paying for 5 megs and getting less than 3 megs. I've had 4 service calls at my house with no solution. Charter tells me there is nothing wrong, I'm getting 5 megs. (what their test on their end shows) and their is nothing they will do.

Please post your Speed Test Results and what you are paying Charter for.
»www.speakeasy.net/speedtest/

I need to show this to Charter and tell them they are wrong, either fix the problem or only charge me for 3 megs.

Thanks]]> http://www.dslreports.com/forum/remark,20221288 Tue, 25 Mar 2008 07:51:34 EDT