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Forums » Selected ISP Support » DSL Extreme » Newsgroup Server problem - 502 error,too many connections
 
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FordBronco

join:2002-04-20
Mountain View, CA
Newsgroup Server problem - 502 error,too many connections

I only use 2 connections to the server,but since the upgrade today and while updating my groups,i get this error very often.

Just giving a heads up


dslx_gm
Premium,VIP
join:2002-12-26
Winnetka, CA
Can you provide me with a trace route to news.dslextreme.com?

FordBronco

join:2002-04-20
Mountain View, CA


edit:
March 25th, @07:50PM

Sure.

I also noticed that the while updating ,that i was runngin at full speed and then suddenly for maybe 10-20 seconds the speed dropped to zero..then continued with max speed.
Heres the trace route.



dslx_gm
Premium,VIP
join:2002-12-26
Winnetka, CA
Thanks! Can you please send me an IM with your DSLExtreme username so I can look into it further?


Bao Ha

@hacom.net
reply to FordBronco
I also have the same problem: "502 Too Many Connections ..." Open a ticket #2887894.


en102
Canadian, eh?

join:2001-01-26
Valencia, CA
·DSL EXTREME
·DSL EXTREME


edit:
March 26th, @01:13PM

I typically have been receiving 'connection timed out' messages. I suspect that the timeout messages are due to file size/duration of connection.
Trace isn't horrible,

--
Canada = Hollywood North


dslx_gm
Premium,VIP
join:2002-12-26
Winnetka, CA

reply to FordBronco
We confirmed with the third party news provider that it is setup for 2 connections. We have not been able to replicate the issue. If you attempt to authenticate with a third connection you are not able to. As long as your program does a clean disconnect you should be able to re-authenticate. If your program does not do a clean disconnect you would have to wait until the session is dropped. I believe it takes 15 minutes for the session to drop.
--
George
General Manager
DSL Extreme
Will work for reviews.


Bao Ha

@hacom.net

It does not work!

I talked with another tech support this morning, and he also had the same problem. So it is replicable. He asked me to wait until tomorrow night: 48 hours, since it is still being worked on. I told him the 24-48 hour period is for DNS propagation. This is an authentication problem.

said by dslx_gm See Profile :

We confirmed with the third party news provider that it is setup for 2 connections. We have not been able to replicate the issue. If you attempt to authenticate with a third connection you are not able to. As long as your program does a clean disconnect you should be able to re-authenticate. If your program does not do a clean disconnect you would have to wait until the session is dropped. I believe it takes 15 minutes for the session to drop.


dslx_gm
Premium,VIP
join:2002-12-26
Winnetka, CA
Are you not able to authenticate at all or are you not able to authenticate with more than two connections?


Bao Ha

@hacom.net

I cannot be authenticated at all. It kept saying "502 Too Many Connections (2 allowed)".

I shut everything down last night. Turn back on this morning and still have the same problem. I uninstalled and re-installed, still same problem.

said by dslx_gm See Profile :

Are you not able to authenticate at all or are you not able to authenticate with more than two connections?


dslx_gm
Premium,VIP
join:2002-12-26
Winnetka, CA
Can you please provide me with your username that you are using so I can test it on this end?

Thanks


dslx_gm
Premium,VIP
join:2002-12-26
Winnetka, CA


edit:
March 26th, @09:45PM

reply to Bao Ha
I tested and didn't have a problem authenticating with your credentials. Are you using @dslextreme.com at the end of your username.

200 (fe93) Welcome (Tornado v1.0.8)
authinfo user yourusername@dslextreme.com
381 More Authentication Required
authinfo pass userpassword
281 Welcome to DSL Extreme
--
George
General Manager
DSL Extreme
Will work for reviews.


Bao Ha

@hacom.net


moderated:
March 26th, @09:45PM

reply to dslx_gm
Sure!

Username = [Removed]

said by dslx_gm See Profile :

Can you please provide me with your username that you are using so I can test it on this end?

Thanks
[Mod note: User name removed. Not a good idea to post personal info on a public site. I'll send it on to George. sash]


sashwa
Pixie Cat
Premium,Mod
join:2001-01-29
Alcatraz
clubs:
·Alameda Power & Te..

Host:
Broadband Modem (H..
MSN
DSL Extreme
Windstream
Southeast Asian Br..
Bao Ha, in order to send an IM message here on site, you will need to join. It's free, easy, and we don't sell your email address.

Here's the link to join:

»/join/new

BTW, I have sent George your user name so you don't need to IM him it but if you need to send him another IM, you will need to join.
--
TH ~ NE ~ EPN ~ NC ~ TD


Bao Ha

@hacom.net

reply to dslx_gm
Yes, username@dslextreme.com!

I have been using the news server for more than 2 years. Also, it worked yesterday's morning when the new news server was switched over. Then, it stopped working about yesterday's afternoon.

said by dslx_gm See Profile :

I tested and didn't have a problem authenticating with your credentials. Are you using @dslextreme.com at the end of your username.

200 (fe93) Welcome (Tornado v1.0.8)
authinfo user yourusername@dslextreme.com
381 More Authentication Required
authinfo pass userpassword
281 Welcome to DSL Extreme


Bao Ha

@hacom.net

Interesting!

If I telnet directly to port 119, I get through.

200 (fe117) Welcome (Tornado v1.0.8)
authinfo user username@dslextreme.com
381 More Authentication Required
authinfo pass password
281 Welcome to DSL Extreme

So, it is not an authentication problem. It is a misconfiguration somewhere!

said by Bao Ha :

Yes, username@dslextreme.com!

I have been using the news server for more than 2 years. Also, it worked yesterday's morning when the new news server was switched over. Then, it stopped working about yesterday's afternoon.

said by dslx_gm See Profile :

I tested and didn't have a problem authenticating with your credentials. Are you using @dslextreme.com at the end of your username.

200 (fe93) Welcome (Tornado v1.0.8)
authinfo user yourusername@dslextreme.com
381 More Authentication Required
authinfo pass userpassword
281 Welcome to DSL Extreme


Bao Ha

@hacom.net

It's working now!

said by Bao Ha :

Interesting!

If I telnet directly to port 119, I get through.

200 (fe117) Welcome (Tornado v1.0.8)
authinfo user username@dslextreme.com
381 More Authentication Required
authinfo pass password
281 Welcome to DSL Extreme

So, it is not an authentication problem. It is a misconfiguration somewhere!

said by Bao Ha :

Yes, username@dslextreme.com!

I have been using the news server for more than 2 years. Also, it worked yesterday's morning when the new news server was switched over. Then, it stopped working about yesterday's afternoon.

said by dslx_gm See Profile :

I tested and didn't have a problem authenticating with your credentials. Are you using @dslextreme.com at the end of your username.

200 (fe93) Welcome (Tornado v1.0.8)
authinfo user yourusername@dslextreme.com
381 More Authentication Required
authinfo pass userpassword
281 Welcome to DSL Extreme


Bao Ha

@hacom.net
It's fine for about an hour. Then, it stops working: 502 Too Many Connections!

said by Bao Ha :

It's working now!



Bao Ha

@hacom.net

It has been working fine since last night.

said by Bao Ha :

It's fine for about an hour. Then, it stops working: 502 Too Many Connections!

said by Bao Ha :

It's working now!

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