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Forums » Verizon: We Should Be Able To Cancel Your Cable Service For You » No way
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no problem cancelling »
« Verizon can. . . . .  
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Dogfather
Premium
join:2007-12-26
Laguna Hills, CA
·Cox HSI
·Verizon FIOS
·Cox VOIP
·ViaTalk
·RoadRunner Cable
·MegaPath
·Verizon west (ex G..
·Time Warner VOIP

No way

If I was a cable operator, I wouldn't trust a competitor to speak for what to the cable operator are still customers.

Cable is right on this one. If the cable customer wants to cancel, let the cable customer call and go through the verification process to do so.

EPS

join:2008-02-13
Hingham, MA
If I were a telco operator, I wouldn't trust a competitor to speak for what to the telco operator are still customers.

Any problems with that statement?


Dogfather
Premium
join:2007-12-26
Laguna Hills, CA
What is why you have 3rd party verification for number porting. When I ported my number from telco to cable I had to go through 3rd party verification.


Pathfinder
Dazed Confused
Premium
join:2000-03-26
Mount Vernon, NY
Then why can't cable do the same thing?


Dogfather
Premium
join:2007-12-26
Laguna Hills, CA
·Cox HSI
·Verizon FIOS
·Cox VOIP
·ViaTalk
·RoadRunner Cable
·MegaPath
·Verizon west (ex G..
·Time Warner VOIP


4 edits
Because it's not necessary (unless you're talking about number porting to cable in which case they already do, I went through it with TWC and Cox from Verizon and then Pacbell)

You have to with number porting because you can't have 2 providers stuck with the same phone number, there has to be a hand off. It's a technical limitation. You can have FiOS TV and Cable TV at the same time or DSL and Cable HSI at the same time.

TheGhost
Premium
join:2003-01-03
Lake Forest, IL
clubs:
·AT&T U-Verse
·Comcast

said by Dogfather See Profile :

Because it's not necessary.

You have to with number porting because you have have 2 providers stuck with the same phone number. It's a technical limitation. You can have FiOS TV and Cable TV at the same time or DSL and Cable HSI at the same time.
Don't go trying to give a logical and thought out explanation.....

Kearnstd
Elf Wizard
Premium
join:2002-01-22
Mullica Hill, NJ
reply to Dogfather
much of the stuff with phones has to work the way it does with number porting because of E911 Databases. this is also why you cant always port a number.
--
[65 Arcanist]Filan(High Elf) Zone: Broadband Reports
Forums » Verizon: We Should Be Able To Cancel Your Cable Service For Youno problem cancelling »
« Verizon can. . . . .  


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