Re: Tip of the hat to WC813 is in order. in http://www.dslreports.com/forum/r20235593 en Wed, 20 Aug 2008 21:25:56 EDT Wed, 20 Aug 2008 21:25:56 EDT Re: Tip of the hat to WC813 is in order. http://www.dslreports.com/forum/remark,20243687 birdfeedr :
said by OSUGoose See Profile :

Verizon and their PERSONAL SERVANT Martin (FCC Chairman) have used every means at their disposal to further AT&T's DOMINATIONwith no regard for the consumer at large.
I knew it was a conspiracy. The mega-corps are in it together. :o :o]]> http://www.dslreports.com/forum/remark,20243687 Fri, 28 Mar 2008 18:49:56 EDT Re: Tip of the hat to WC813 is in order. http://www.dslreports.com/forum/remark,20239272 ispgeek : Dunno who or what that guys intentions were. He essentially took my post and changed all the Verizons out to something else. Oh well...they exist everywhere.]]> http://www.dslreports.com/forum/remark,20239272 Fri, 28 Mar 2008 00:43:09 EDT Re: Tip of the hat to WC813 is in order. http://www.dslreports.com/forum/remark,20239264 tc1uscg : Gee, for a minute, my mind wondered and I thought you were talking about AT&T's UVerse.. :o]]> http://www.dslreports.com/forum/remark,20239264 Fri, 28 Mar 2008 00:40:28 EDT Re: Tip of the hat to WC813 is in order. http://www.dslreports.com/forum/remark,20237137 OSUGoose : Here fixed it for u:

And with all due respect back...this is an issue so huge it needs to be discussed until AT&T either fixes the problems or gets out of the business. Bottom line AT&T has been making promises it cannot and has no intention of keeping (in true AT&T fashion). This isn't an isolated incident..this is happening all over country where ANYTHING AT&T has installed. People are angry, frustrated and more important they have been lied to. AT&T in the meantime has been engaged in an all out assault on their competition, choking the legal system and the FCC with outrageous requests. Verizon and their PERSONAL SERVANT Martin (FCC Chairman) have used every means at their disposal to further AT&T's DOMINATIONwith no regard for the consumer at large. I have no issues with fair competition...I do have major problems with bait and switch, outright lies and promises of bonus gifts if you sign up that never get delivered or are significantly below the standard as promised in writing. The bottom line is AT&T in their ZEAL to crush the competition and OWN EVERYTHING at all costs has proven once again to the consumer they cannot be trusted....should anyone be surprised? This has been SOP for AT&T since eternity...a rattlesnake is still a rattlesnake...even when the rattles are removed...]]> http://www.dslreports.com/forum/remark,20237137 Thu, 27 Mar 2008 19:03:22 EDT Re: Tip of the hat to WC813 is in order. http://www.dslreports.com/forum/remark,20236997 birdfeedr :
said by ispgeek See Profile :

Remember...Tampabay was supposed to be Verizon's demonstration window into the future of internet and cable... [trim] Verizon has a long and distinguished history of providing Florida and other states with sub-par service, support and horrible billing.
I don't know the history of Florida telephone as the Bells grew again. And maybe I'm fortunate by living in an area that, while not trouble-free, has a fairly well established infrastructure. Verizon acquired Nynex which was split from Bell Atlantic, or something like that. In thirty years, the telephone has been predictable, reliable, maintained and now upgraded to fiber.

I acknowledge that their customer services, whether technical or billing, leave something to be desired and a lot to be desired, respectively.

I will however, stand up and be counted as fairly satisfied with overall service.

I've had problems, but they were fixed. I've asked questions, both before and after the sale, and they've been answered. Anecdotal until somebody can count the population.

I acknowledge I have choices. I can switch to another provider, Cox, satellite, even dialup. Or, I can turn off the whole mess and go somewhere else.]]> http://www.dslreports.com/forum/remark,20236997 Thu, 27 Mar 2008 18:40:38 EDT Re: Tip of the hat to WC813 is in order. http://www.dslreports.com/forum/remark,20236635 ispgeek : I actually submitted this article yesterday. It took BBR all night to actually post it which frankly is fine with me because there have been 200 more examples of angry customers since then. (And really it doesn't matter...not here to gain kudos for posting things...just so long as it gets posted...is really all that matters)

The numbers are real...especially when you consider that this very same front page article has been printed in other flagship cities as well.

Remember...Tampabay was supposed to be Verizon's demonstration window into the future of internet and cable and instead they have given a stellar example of why NOT to even consider them as a viable provider. The issues Verizon customers have raised are not new to Verizon...in fact just the opposite. Verizon has a long and distinguished history of providing Florida and other states with sub-par service, support and horrible billing. Verizon dared yesterday to claim that all of these problems were due to the "incredible demand" for their FIOS service....so Verizon...if that is the case..then how do you explain the last 15 years of horrible service to the rest of your customers?
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Can't find me here today? You can always reach me at »www.ispgeeks.com]]> http://www.dslreports.com/forum/remark,20236635 Thu, 27 Mar 2008 17:41:50 EDT Re: Tip of the hat to WC813 is in order. http://www.dslreports.com/forum/remark,20236437 birdfeedr :
said by ispgeek See Profile :

And with all due respect back...this is an issue so huge it needs to be discussed
I'm in favor of having the discussion. You make valid points. Since I can't tell what the numbers are in terms of who's having problems and who's not, I recognize that much of the discussion falls into the category of what analysts call "anecdotal evidence."

In other words, the problem exists, but just how much it exists is not clear. Try to quantify the numbers of outspoken minority and the silent majority. Until a real investigation is done, no one will know for sure. And, as you pointed out, the FCC sure won't. Then again, maybe they will.

Just look at all the hoorah over Comcast's BT throttling. Enough noise has been raised and now they are moving slowly in the right direction. Pressure from the Feds and their customer base may be making the difference.

Remember, they are lumbering beasts, these huge corporations. They don't turn on a dime.

Just wanted to acknowledge WC813's contribution, that's all.]]> http://www.dslreports.com/forum/remark,20236437 Thu, 27 Mar 2008 17:07:15 EDT Re: Tip of the hat to WC813 is in order. http://www.dslreports.com/forum/remark,20235593 anon : "qwest"... is that a pun? :D

Contrary to all evidence, I am not a conspiracy theorist. But Verizon--as well as other phone companies--has a history of charging more than is due and then, eventually, applying credits, which makes me wonder... how many more thousands of dollars per day do they "earn" by simply mis-billing customers too much and accruing interest on the overage? (And that's only if the customer is paying attention and catches it.) It's a nice racket, huh.]]> http://www.dslreports.com/forum/remark,20235593 Thu, 27 Mar 2008 15:07:16 EDT Re: Tip of the hat to WC813 is in order. http://www.dslreports.com/forum/remark,20235361 ispgeek :
said by birdfeedr See Profile :

With all due respect to ispgeek, this article was the subject of a short discussion here, yesterday.

Added: Glad it made it to the front page.
And with all due respect back...this is an issue so huge it needs to be discussed until Verizon either fixes the problems or gets out of the business. Bottom line Verizon has been making promises it cannot and has no intention of keeping (in true Verizon fashion). This isn't an isolated incident..this is happening all over country where FIOS has been installed. People are angry, frustrated and more important they have been lied to. Verizon in the meantime has been engaged in an all out assault on their competition, choking the legal system and the FCC with outrageous requests. Verizon and their golden boy Martin (FCC Chairman) have used every means at their disposal to further Verizon's business plans with no regard for the consumer at large. I have no issues with fair competition...I do have major problems with bait and switch, outright lies and promises of bonus gifts if you sign up that never get delivered or are significantly below the standard as promised in writing. The bottom line is Verizon in their qwest to crush the competition and sell sell sell at all costs has proven once again to the consumer they cannot be trusted....should anyone be surprised? This has been SOP for Verizon since eternity...a rattlesnake is still a rattlesnake...even when the rattles are removed...
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Can't find me here today? You can always reach me at »www.ispgeeks.com]]> http://www.dslreports.com/forum/remark,20235361 Thu, 27 Mar 2008 14:35:48 EDT Tip of the hat to WC813 is in order. http://www.dslreports.com/forum/remark,20234625 birdfeedr : With all due respect to ispgeek, this article was the subject of a short discussion here, yesterday.

Added: Glad it made it to the front page.]]> http://www.dslreports.com/forum/remark,20234625 Thu, 27 Mar 2008 12:51:33 EDT