birdfeedr
Premium
join:2001-08-11
Warwick, RI
 ·Verizon FIOS
| said by ispgeek  :Remember...Tampabay was supposed to be Verizon's demonstration window into the future of internet and cable... [trim] Verizon has a long and distinguished history of providing Florida and other states with sub-par service, support and horrible billing. I don't know the history of Florida telephone as the Bells grew again. And maybe I'm fortunate by living in an area that, while not trouble-free, has a fairly well established infrastructure. Verizon acquired Nynex which was split from Bell Atlantic, or something like that. In thirty years, the telephone has been predictable, reliable, maintained and now upgraded to fiber.
I acknowledge that their customer services, whether technical or billing, leave something to be desired and a lot to be desired, respectively.
I will however, stand up and be counted as fairly satisfied with overall service.
I've had problems, but they were fixed. I've asked questions, both before and after the sale, and they've been answered. Anecdotal until somebody can count the population.
I acknowledge I have choices. I can switch to another provider, Cox, satellite, even dialup. Or, I can turn off the whole mess and go somewhere else. |
