[Vista] Workstation MFC application error... in Microsoft Help

[Vista] Workstation MFC application error... in Microsoft Help http://www.dslreports.com/forum/r20237080 en Wed, 11 Nov 2009 10:34:28 EDT Wed, 11 Nov 2009 10:34:28 EDT Re: [Vista] Workstation MFC application error... http://www.dslreports.com/forum/remark,20334396 Sc0tt : well, here's the latest:

i tried the different user account approach. i had to install winplot under that account to use it, and it did the same thing. tried the clean boot---also crashed winplot. Summa (the company that makes the machine) finally hit on something after some weekend badgering from me. they had me set the winplot program to "cut to file" instead of sending the file to the machine. i made some ridiculously complex files just trying to crash winplot, but amazingly i couldn't get it to crash. we're leaning (i am at least) towards shoddily written drivers. hopefully they can resolve this soon---i have killed around $100 worth of material alredy because of this :(]]> http://www.dslreports.com/forum/remark,20334396 Mon, 14 Apr 2008 20:36:46 EDT Re: [Vista] Workstation MFC application error... http://www.dslreports.com/forum/remark,20322537 Sc0tt : i will try the clean boot method. i did try adding another user account, but for some reason i don't have access to winplot under that account LOL. when i figure that out, i'll post back my findings :D]]> http://www.dslreports.com/forum/remark,20322537 Sat, 12 Apr 2008 11:29:31 EDT Re: [Vista] Workstation MFC application error... http://www.dslreports.com/forum/remark,20316399 auggy : It is unusual that WinPlot works sometimes and then stops working.

That could indicate the problem is with conflicting software perhaps other third party software.

You could try a "clean boot" of Vista and see if it helps (Method 1 in the following MS KB article):

»support.microsoft.com/kb/331796

I would also suggest trying another user account (create one if necessary) and see if the problem exists in that account.]]> http://www.dslreports.com/forum/remark,20316399 Fri, 11 Apr 2008 00:38:26 EDT Re: [Vista] Workstation MFC application error... http://www.dslreports.com/forum/remark,20313945 Sc0tt :

said by auggy

:

You're welcome for the help.

I took a look at the output file and there does not appear to be a problem.

The errors received, I believe, are typical for a 32-bit application installed in Vista x64 and can be ignored.

That leads back to why the MFC42.dll and KERNEL7.dll are crashing the WinPlot application.

Did WinPlot work after you installed it for the very first time?

Have the people at Summa confirmed that Winplot is compatible with Vista x64?

it didn't crash the very first time, but it did crash on the first day i installed it. maybe like the 4th or 5th design i was cutting. i did call and confirm it is X64 vista compatible. i'm still wondering why they'd tell me to turn off UAC. they were pretty quick with that response, but now won't get back to me because i told them that basically i won't disable any security items on my PC for them.

also, i find it strange that sometimes it works, and then all of a sudden it doesn't and it crashes winplot. could it possibly be a driver problem? i have the machine connected through USB because my new build doesn't have a serial port. the cutter is made for both though, and i have the latest drivers installed.]]> http://www.dslreports.com/forum/remark,20313945 Thu, 10 Apr 2008 16:26:16 EDT Re: [Vista] Workstation MFC application error... http://www.dslreports.com/forum/remark,20311633 auggy : You're welcome for the help.

I took a look at the output file and there does not appear to be a problem.

The errors received, I believe, are typical for a 32-bit application installed in Vista x64 and can be ignored.

That leads back to why the MFC42.dll and KERNEL7.dll are crashing the WinPlot application.

Did WinPlot work after you installed it for the very first time?

Have the people at Summa confirmed that Winplot is compatible with Vista x64?]]> http://www.dslreports.com/forum/remark,20311633 Wed, 09 Apr 2008 23:10:30 EDT Re: [Vista] Workstation MFC application error... http://www.dslreports.com/forum/remark,20304809 Sc0tt : here's the output file from kernel7.dll

.....and i just want to thank you for your time. i really appreciate all the help!!!

Kernel7.dwi.zip 692,492 bytes

]]> http://www.dslreports.com/forum/remark,20304809 Tue, 08 Apr 2008 20:10:42 EDT Re: [Vista] Workstation MFC application error... http://www.dslreports.com/forum/remark,20304553 auggy : Ok, go ahead and upload the output file.]]> http://www.dslreports.com/forum/remark,20304553 Tue, 08 Apr 2008 19:17:17 EDT Re: [Vista] Workstation MFC application error... http://www.dslreports.com/forum/remark,20303707 Sc0tt : Error: At least one module has an unresolved import due to a missing export function in an implicitly dependent module.
Error: Modules with different CPU types were found.
Warning: At least one module has an unresolved import due to a missing export function in a delay-load dependent module.

i can post the output file if that's easier for you :)]]> http://www.dslreports.com/forum/remark,20303707 Tue, 08 Apr 2008 16:33:55 EDT Re: [Vista] Workstation MFC application error... http://www.dslreports.com/forum/remark,20300289 auggy : Does Dependency Walker identify a problem with any particular .dll?

Try opening the KERNEL7.dll in Dependency Walker and see if it reports any error.

As far as the errors you reported so far the third error I believe can be ignored but the first two error seems to indicate a problem with a .dll. Winplot may be trying to load a 64-bit module instead of a 32-bit module.]]> http://www.dslreports.com/forum/remark,20300289 Mon, 07 Apr 2008 23:55:03 EDT Re: [Vista] Workstation MFC application error... http://www.dslreports.com/forum/remark,20299159 Sc0tt : i updated the 2008 v86. i also downloaded dependency walker. the output file i saved is about 3.5MB. i quickly went through some entries and found some were highlighted in red, and i had these messages in the log on the bottom:

Error: At least one module has an unresolved import due to a missing export function in an implicitly dependent module.
Error: Modules with different CPU types were found.
Warning: At least one module has an unresolved import due to a missing export function in a delay-load dependent module.]]> http://www.dslreports.com/forum/remark,20299159 Mon, 07 Apr 2008 20:08:22 EDT Re: [Vista] Workstation MFC application error... http://www.dslreports.com/forum/remark,20293802 auggy : Try installing Microsoft Visual C++ 2008 Redistributable (for X86 applications):

»www.microsoft.com/downloads/deta···ylang=en

If you still have problems you could try using Dependency Walker:

»www.dependencywalker.com/

Open winplot.exe in Dependency Walker then profile winplot.exe and see if Dependency Walker identifies any missing or incompatible library files.

Here's another link on using Dependency Walker to create a profile:

»support.microsoft.com/kb/256872]]> http://www.dslreports.com/forum/remark,20293802 Sun, 06 Apr 2008 20:44:11 EDT Re: [Vista] Workstation MFC application error... http://www.dslreports.com/forum/remark,20292582 Sc0tt : got 3 listed:

Microsoft Visual C++ 2005 Redistributable version 8.0.56336

Microsoft Visual C++ 2005 (X64) Redistributable version 8.0.50727.42

Microsoft Visual C++ 2008 -X64 Redistributable 9.0.21022]]> http://www.dslreports.com/forum/remark,20292582 Sun, 06 Apr 2008 15:56:33 EDT Re: [Vista] Workstation MFC application error... http://www.dslreports.com/forum/remark,20292336 auggy : Can you check the installed programs in "Programs and Features" and see if Microsoft Visual C++ Redistributable is installed. If so, what version(s)?]]> http://www.dslreports.com/forum/remark,20292336 Sun, 06 Apr 2008 14:42:59 EDT Re: [Vista] Workstation MFC application error... http://www.dslreports.com/forum/remark,20286410 Sc0tt : here's the search results:

all seem to be in microsoft folders. all are the same version also--- 6.6.8063.0

]]> http://www.dslreports.com/forum/remark,20286410 Sat, 05 Apr 2008 07:47:28 EDT Re: [Vista] Workstation MFC application error... http://www.dslreports.com/forum/remark,20285632 auggy : What locations does the MFC42.DLL exist in?

Do a "Search" of the system for MFC42.DLL.

Try an "Advanced Search" and select a Location of the C: drive and select to include "non-indexed, hidden and system files".

Does the MFC42.DLL exist in any third party program folder?]]> http://www.dslreports.com/forum/remark,20285632 Fri, 04 Apr 2008 23:46:38 EDT Re: [Vista] Workstation MFC application error... http://www.dslreports.com/forum/remark,20283594 Sc0tt : Problem Event Name: APPCRASH
Application Name: WinPlot.exe
Application Version: 6.8.0.1
Application Timestamp: 47b0397b
Fault Module Name: KERNEL7.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 41e689c3
Exception Code: c0000005
Exception Offset: 0000838b
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

Problem signature
Problem Event Name: APPCRASH
Application Name: WinPlot.exe
Application Version: 6.8.0.1
Application Timestamp: 47b0397b
Fault Module Name: MFC42.DLL
Fault Module Version: 6.6.8063.0
Fault Module Timestamp: 4791a6f4
Exception Code: c0000005
Exception Offset: 00029321
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 7577
Additional Information 2: e699c0b8aa2aa84d4a1ed5f53845f69f
Additional Information 3: 8d8b
Additional Information 4: 095f6950e5399fdaba03d2a1e5901a55

Problem signature
Problem Event Name: APPCRASH
Application Name: WinPlot.exe
Application Version: 6.8.0.1
Application Timestamp: 47b0397b
Fault Module Name: MFC42.DLL
Fault Module Version: 6.6.8063.0
Fault Module Timestamp: 4791a6f4
Exception Code: c0000005
Exception Offset: 00029321
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 7577
Additional Information 2: e699c0b8aa2aa84d4a1ed5f53845f69f
Additional Information 3: 8d8b
Additional Information 4: 095f6950e5399fdaba03d2a1e5901a55

these are the latest ones.

the out of memory message was from winplot, and IIRC all it was was a pop up box that said "out of memory" with an "OK" or "close" button. it was a pretty vague error message LOL.

the 2 culprits still seem to be MFC42.dll and KERNEL7.dll

edit:
here's a new one---it says stackhash was the faulting module? swahili to me......

Problem Event Name: APPCRASH
Application Name: WinPlot.exe
Application Version: 6.8.0.1
Application Timestamp: 47b0397b
Fault Module Name: StackHash_fd00
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 00000000
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

Problem signature
Problem Event Name: APPCRASH
Application Name: WinPlot.exe
Application Version: 6.8.0.1
Application Timestamp: 47b0397b
Fault Module Name: StackHash_8d13
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 8901478d
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311]]> http://www.dslreports.com/forum/remark,20283594 Fri, 04 Apr 2008 16:51:33 EDT Re: [Vista] Workstation MFC application error... http://www.dslreports.com/forum/remark,20281448 auggy : If you check here:

Start > Control Panel > Classic View > Problem Reports and Solutions > View problem history

Then, if you right-click any of the errors and select "View problem details" is there any other information given?

Also, you said you were getting "out of memory" errors. Do you remember the exact error you were getting?]]> http://www.dslreports.com/forum/remark,20281448 Fri, 04 Apr 2008 10:36:11 EDT Re: [Vista] Workstation MFC application error... http://www.dslreports.com/forum/remark,20277995 Sc0tt : well, it is happening regularly again. was fine for a few days not all has gone to hell again. this is the only program that gives me problems, so i think a hardware problem is out of the list of possible problems.

damn this is driving me nuts. ]]> http://www.dslreports.com/forum/remark,20277995 Thu, 03 Apr 2008 18:07:04 EDT Re: [Vista] Workstation MFC application error... http://www.dslreports.com/forum/remark,20251334 Sc0tt : i had the same exact setup under X86. i did upgrade coreldraw from X3 to X4, but it was an attempt to resolve this problem. the newer version of corel made no difference.

i'm going to try renaming KERNEL7.dll and see what happens. i will also try a fresh reinstall if that doesn't work.

i haven't updated either of the programs. corel X4 has no updates yet, and winplot i have never seen patches for---they just release newer versions. i don't think VB was installed unser X86, but i'm not sure.

EDIT

i renamed KERNEL7.dll, and the program wouldn't even open. i did a fresh install, and got the MFC42.dll error again, then remembered to rename the one in the winplot folder. i then purposely sent an insanely detailed file to winplot to see if i could get it to crash, but it hasn't yet since the rename of the MFC42.dll file. we'll see what happens later when i start cutting more decals.]]> http://www.dslreports.com/forum/remark,20251334 Sun, 30 Mar 2008 07:35:12 EDT Re: [Vista] Workstation MFC application error... http://www.dslreports.com/forum/remark,20249899 auggy : The KERNEL7.dll from the second error should be found in the Summa Winplot folder.

You can try renaming the KERNEL7.dll to KERNEL7.old and see if makes a difference but I am not sure what functionality that may remove from the Summa Winplot program.

There does seem to be some program incompatibility between the Summa Winplot program and your current Windows installation.

Is everything the same comparing your installation of Summa Winplot in Vista X64 and Vista X86. That is, were you using the same version of Summa Winplot in Vista X86? Also, were you using the same version of CorelDraw?

Have you tried uninstalling Summa Winplot and then cleanly reinstalling Summa Winplot?

Did you install anything else for Summa Winplot or CorelDraw in Vista X86 such as Visual Basic?]]> http://www.dslreports.com/forum/remark,20249899 Sat, 29 Mar 2008 21:13:04 EDT Re: [Vista] Workstation MFC application error... http://www.dslreports.com/forum/remark,20249436 Sc0tt : well, it happened again today. here's the event viewer entries:

Faulting application WinPlot.exe, version 6.8.0.1, time stamp 0x47b0397b, faulting module MFC42.DLL, version 6.6.8063.0, time stamp 0x4791a6f4, exception code 0xc0000005, fault offset 0x00029321, process id 0x1058, application start time 0x01c891f55abebfd0.

Faulting application WinPlot.exe, version 6.8.0.1, time stamp 0x47b0397b, faulting module KERNEL7.dll, version 0.0.0.0, time stamp 0x41e689c3, exception code 0xc0000005, fault offset 0x0000838b, process id 0x1058, application start time 0x01c891f55abebfd0.

it seems to be much less frequent though.......]]> http://www.dslreports.com/forum/remark,20249436 Sat, 29 Mar 2008 19:41:07 EDT Re: [Vista] Workstation MFC application error... http://www.dslreports.com/forum/remark,20246305 Sc0tt : i am using the latest version of winplot. it is the same version i was using under vista 32 bit. never had a hiccup using 32.

LOL---i didn't catch the version number until you pointed that out. i just looked at the "8063" and "8267" :D ]]> http://www.dslreports.com/forum/remark,20246305 Sat, 29 Mar 2008 07:31:52 EDT Re: [Vista] Workstation MFC application error... http://www.dslreports.com/forum/remark,20244957 auggy :

said by Sc0tt

:

i do have one quick question about the file in question though. will it cause any problems that i renamed the newer one, and the program is now using the older one? should i update the files in the system folders?

The version of the MFC42.DLL that was in the summa winplot folder was 6.0.8267.0 while the version of the MFC42.DLL in the System32 (and SysWOW64) folder is 6.6.8063.0.

I had to look twice but the version in the System32 folder is the later version. (6.6.8063.0 > 6.0.8267.0).

What is interesting is that there was no problem on Vista 32-bit.

Was the same version of Winplot used on Vista 32-bit?

Are you now using the latest version of WinPlot?]]> http://www.dslreports.com/forum/remark,20244957 Fri, 28 Mar 2008 22:25:34 EDT Re: [Vista] Workstation MFC application error... http://www.dslreports.com/forum/remark,20244492 Sc0tt :

said by MSeng

:

It should not cause any problems at all. I would leave the ones in the system folder alone.

cool. thats what i will do then. guess i should have figured on the "if it ain't broke don't fix it", but thought i'd ask just in case :)

thanks again for the help. you've saved what's left of my sanity LOL.]]> http://www.dslreports.com/forum/remark,20244492 Fri, 28 Mar 2008 21:05:07 EDT Re: [Vista] Workstation MFC application error... http://www.dslreports.com/forum/remark,20244438 MSeng : It should not cause any problems at all. I would leave the ones in the system folder alone.
--
If things get any worse, I'll have to ask you to stop helping me.]]> http://www.dslreports.com/forum/remark,20244438 Fri, 28 Mar 2008 20:57:39 EDT Re: [Vista] Workstation MFC application error... http://www.dslreports.com/forum/remark,20244210 Sc0tt : i do have one quick question about the file in question though. will it cause any problems that i renamed the newer one, and the program is now using the older one? should i update the files in the system folders? ]]> http://www.dslreports.com/forum/remark,20244210 Fri, 28 Mar 2008 20:21:59 EDT Re: [Vista] Workstation MFC application error... http://www.dslreports.com/forum/remark,20243952 auggy : You're welcome.]]> http://www.dslreports.com/forum/remark,20243952 Fri, 28 Mar 2008 19:32:51 EDT Re: [Vista] Workstation MFC application error... http://www.dslreports.com/forum/remark,20243132 Sc0tt : well holy *%^$

it looks good so far. i've been using the cutter for 1/2 hour without incident. if it happens again, i'll post back here, but so far so good!!!!

thanks!!!!!!!]]> http://www.dslreports.com/forum/remark,20243132 Fri, 28 Mar 2008 17:16:13 EDT Re: [Vista] Workstation MFC application error... http://www.dslreports.com/forum/remark,20239765 Sc0tt :

said by auggy

said by Sc0tt

:

the one giving the error is in the summa winplot folder.

will do. i'll post back later and let you know if it worked.

thanks!!]]> http://www.dslreports.com/forum/remark,20239765 Fri, 28 Mar 2008 05:53:52 EDT Re: [Vista] Workstation MFC application error... http://www.dslreports.com/forum/remark,20238872 auggy :

said by Sc0tt

:

the one giving the error is in the summa winplot folder.

Try renaming the MFC42.DLL in the summa winplot folder to MFC42.OLD which will render that particular file inactive.

If multiple versions of a file, such as the MFC42.DLL, exist in different locations that can be a problem.]]> http://www.dslreports.com/forum/remark,20238872 Thu, 27 Mar 2008 23:18:08 EDT Re: [Vista] Workstation MFC application error... http://www.dslreports.com/forum/remark,20237524 Sc0tt : MFC42.DLL, version 6.0.8267.0 is the one in the error log, but the version i found in windows--->system32 is 6.6.8063.0 as is the one in windows---->syswow64

the one giving the error is in the summa winplot folder. ]]> http://www.dslreports.com/forum/remark,20237524 Thu, 27 Mar 2008 19:55:53 EDT Re: [Vista] Workstation MFC application error... http://www.dslreports.com/forum/remark,20237472 MSeng : Is it possible the winplot program replaced (overwrote) MFC42.dll with another version? Can you check to see if multiple versions of those .dll's exist?
--
If things get any worse, I'll have to ask you to stop helping me.]]> http://www.dslreports.com/forum/remark,20237472 Thu, 27 Mar 2008 19:48:23 EDT [Vista] Workstation MFC application error... http://www.dslreports.com/forum/remark,20237080 Sc0tt : i am having a problem with vista that is driving me nuts. i have a Sunna D60 vinyl cutter hooked up to my machine, and it runs off a program called "summa winplot". the workflow goes like this---Coreldraw X4----->Winplot----->cutter cuts design.

here's the problem: when i hit the winplot plugin button in coreldraw, winplot ALWAYS opens fine. i hit the cut button in winplot, sometimes it cuts fine, but other times i get the error message: "Workstation MFC Application has stopped working" or something close to that. i looked at the event viewer logs, and it says the fault is caused by MFC42.DLL, unknown, or KERNEL7.dll. i also sometimes get an out of memory error, but very rarely. the people at summa told me to turn off UAC, but that makes no sense to me if winplot works sometimes.

i have all sorts of error logs if anyone wants to take a stab at this. it's the only problem i've had with Vista that i can't figure out so far. BTW, it worked FLAWLESSLY on the 32 bit version of vista.

oh yeah---the PC's specs:

Abit IP35 PRO mainboard
Q6600 2.4 quad proc
4GB Geil ultra ddr26400
Windows Vista Ultimate X64 SP1 (problem happened pre-SP1 also)

i don't think anything else matters hardware wise, but if needed i'll post the whole list. ]]> http://www.dslreports.com/forum/remark,20237080 Thu, 27 Mar 2008 18:53:59 EDT