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Forums » US Telco Support » AT&T » AT&T Southwest » DSL disconnecting after speed upgrade
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Still waiting »
« [NEWS] AT&T Considering SLAs For Residential DSL  
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thenoob

join:2008-03-26
Dallas, TX


edit:
March 27th, @07:00PM

reply to psx_defector
Re: DSL disconnecting after speed upgrade

I am not using PPPoE because I have static ip addresses. I talked to at&t (must me the 10th time) while I was disconnected and they saw a bunch of errors on the line. They are sending someone out to fix it. Thanks again for the replies. By the way, for anyone else that has issues like this, maintenance is the only department that knows what they are talking about.


Flippant
So Much For Subtlety
Premium,Mod
join:2000-06-04
Katy, TX

Host:
Filesharing Software
Earthlink Cable
Texas Gulf Coast R..
AT&T U-verse
AT&T Southwest
Good luck with discovering the source of an intermittent disconnects. Quite often the source is an RFI, this FAQ section may be of help to you.. »Ameritech - SBC FAQ

By the way the best support is not found on the phone There are some very fine techs on this site who can do some amazing things. »/forum/sbcdirect

thenoob

join:2008-03-26
Dallas, TX

said by Flippant See Profile :

Good luck with discovering the source of an intermittent disconnects. Quite often the source is an RFI, this FAQ section may be of help to you.. »Ameritech - SBC FAQ
Hmm. The RFI looks interesting. Is there any way to test this out other than just unplugging the dimmer and waiting for it to disconnect or should I just leave this up the the at&t tech?

said by Flippant See Profile :

By the way the best support is not found on the phone There are some very fine techs on this site who can do some amazing things. »/forum/sbcdirect
Well, now I know. This is the first time I have really had any problems with this connection.


Flippant
So Much For Subtlety
Premium,Mod
join:2000-06-04
Katy, TX

Host:
Filesharing Software
Earthlink Cable
Texas Gulf Coast R..
AT&T U-verse
AT&T Southwest
The AM radio has worked: »Ameritech - SBC FAQ »My DSL loses sync regularly. How can I detect interference with an AM Radio?

Usually though people just turn off devices until they kill the interference. You can see the interference using info from the tech readout when you are having problems. It is a good step to be able identify the problem when these events occur, or rather know what is causing the event. RFI may not be the problem but it is a common source of seemingly intermittent disconnect problems. Over the years we have seen some doozy sources. It is not easy to find.
Forums » US Telco Support » AT&T » AT&T SouthwestStill waiting »
« [NEWS] AT&T Considering SLAs For Residential DSL  


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