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annony

@lamrc.com

would still love to have it!

"You would get your discount in months 2-13 rather then 1-12. Or 3-14 or 4-15, whenever we finally got it right"

Not convenient, but there are worse scenarios...


PhoenixDown
-- Wants FIOS
Premium
join:2003-06-08
Fresh Meadows, NY
kudos:1

The issue with that scenario (although not the worst) is that it locks you in for an additional two months of service after your 1 year agreement is technically over...

And who wants to argue with a rep that you shouldn't see the latest price increase for another two months because it took that long for your discounts to be applied correctly only to have them say "well gee sir, your install date was on xx/xx/xxxx, a year ago from today".



DownTheShore
Tag, you're it
Premium
join:2003-12-02
Beautiful NJ
kudos:11

reply to annony
Just got an offer from Verizon to for their phone service at one of those 12-month discounted rates. In the offer it stated, in small print, that the discount offered wouldn't take effect until approx the third month after signing up because of their processing cycles.

It seems to me that if I'm signing up as a new customer, and my information is being entered into their system, what's the difficulty of establishing the correct monthly rate right from the start?
--
Life is simply one damned thing after another.


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