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Forums » Verizon Insider Leaks Extent Of FiOS Billing Issues » No Credit policy?
 
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Why is it so Hard for VZ to provide accurate billing? »
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UncleDirtNap

join:2006-08-26
Pittsburgh, PA
·Verizon FIOS
·Verizon FIOS

reply to KoolMoe
Re: No Credit policy?

I think you're misinterpreting that no credit thing. If they screwed up your bill they owe you the money - period. The credit being given were credits for service meant to appease extremely unhappy customers, especially those they thought might cancel, and equated to periods of free service(s) IE: We really F-ed up so here's a months free service or Boy we really F-ed up here's two months... that's how I was reading it.

Master_AMD

join:2003-12-16
Dowagiac, MI
clubs:
Amen, That is exactly how I feel about the situation.
Forums » Verizon Insider Leaks Extent Of FiOS Billing IssuesWhy is it so Hard for VZ to provide accurate billing? »
« best and worst of the company  

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