ComputerD00d
@bell.ca
| Working for Cogeco's internet call center?
Hi, anyone here works for Cogeco's internet call center as a technical agent? I'm moving to Trois-Rivieres and it seems it's one of the only IT job available in town.
Anyone working there could give me a brief review?
If you get discounts on stuff, hours for new guys, do you have to be a Sales agent on top of a tech agent ... ?
Thanks, |
|
Asawulf
Ignorance is bliss
join:2005-08-17
Trois-Rivieres, QC
| I work there yeah, we do not currently have IT jobs available though...
Send me a PM and I'll give you more infos... We "might" be recruiting in the Multimedia department (technical support for Internet and VOIP) but I know we're presently looking for 6 technical support agents for cable at the moment, that would be a good time to send me your CV  |
|
NYD
| What's it like working for Cogeco? My husband may have an opportunity to work as a tech support. The money is less than he's getting at his current job. But were not sure if the bonuses would amount to much. Any input would be appreciated.
Thank you. |
|
DrDog
VIP
join:2006-07-28
Fort Erie, ON | Good luck getting any of us to talk about our bonuses, but the perks are nice |
|
NYD
| What kind of perks? I didn't want to know anything specific about bonuses/amounts. I was just wondering if you enjoy the work and if commission is hard to come by or if it happens often. The reason I ask is that the pay to start is considerable lower than his current pay and we are on the fence about him taking the job because we are unsure if the commission will be enough to cover the shortfall. Thanks |
|
Chainzz
Aka Snippy
join:2004-07-26
Amherstburg, ON
| Perks I don't think is something we can share with the public either however, I have been at Cogeco for almost 6 years,The management is great(I am not kissing any A@#'s) benefits, vaca etc.
I also took a 50% pay cut(if you consider the 66% US exchange rate at the time) to come and work for Cogeco, that is the past now and I'm glad I made the jump. Unless Cogeco feels they don't need me anymore I can tell you I don't ever plan on leaving(even after I win the Super 7 or 649 this weekend). However, I don't know how the call center/tech support is...I do envy those people though, not an easy job mentally.
I just would look at how much it would affect your lives by taking a paycut and decide if thats something he really wants to do or jobhunt and compare. The advantage I had, I worked for a Contractor of Cogeco in the past so I knew what the company was about, this was a big jump for me. |
|
ixiom
join:2004-06-30
Hamilton, ON | Just post anonymously. I'm not interested in a new job, but it's always interesting finding out what other people get. |
|
Asawulf
Ignorance is bliss
join:2005-08-17
Trois-Rivieres, QC | Haven't you heard? There is NO way to stay anon on the Internet? |
|
Asawulf
Ignorance is bliss
join:2005-08-17
Trois-Rivieres, QC | and since the OP was already answered in PMs, there's no real need to reopen this thread  |
|
