said by BHNtechXpert:Folks...
The storm isn't coming...IT'S HERE! As for those who continue to defend Verizon..STOP IT! Verizon had years prior to this product rollout to get things right (as all good companies should do). Verizon's long and distinguished history of billing and customer service issues goes back over a decade! Why is it surprising that they not only STILL exist now but are worse than ever! All of you fine folks that went running back to Verizon with warm and fuzzy feelings "oooooh FIOS will remake the snake and we will have a kinder gentler nicer Verizon" - ARE YOU FRIGGIN KIDDING ME?
Have you all forgotten why you left Verizon to begin with? I mean honestly your first warning about Verizon and their FIOS offering should have been the CONTRACT REQUIRED TO GET THE BEST DEALS, your second HUGE warning should have been the offer of free HDTV's (lcd no less) and more recently FREE Digital Cameras. C'mon folks...are you so naive to think that Verizon in their ultimate act of kindness is just giving you these things? If Verizon FIOS is so good then why do they need to hold you hostage? Why do they need to shower you with free gifts (most of which will never arrive if the most recent reports are true).
Honestly, a great product, service and provider need no bribes, hostage contracts or false advertising to sell their product...it truly will sell itself. Obviously something Verizon after many many years of ripping the consumer off, giving poor customer service, printing misleading and in some cases outright false advertising has not learned.
And now Verizon wants to change the rules of the game at the federal level to favor their business and to hell with the consumer...and their golden boy FCC Chairman Martin might just let them get away with it UNLESS you all speak up now and be heard.
What you have seen here on this site, and in almost every city Verizon serves is just the tip of the ice berg folks. For every one person who complains there are at least 9 more who didn't take the time...THINK ABOUT THAT BEFORE YOU SIGN THAT CONTRACT!
I never left Verizon due to billing issues, I left because of a triple play promotion at Comcast. And I have dropped Comcast like a bad habit.
