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« T1 in MDU (Apartment)  
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lorennerol
Premium
join:2003-10-29
Seattle, WA

reply to mariolanning
Re: New T1 customer report

said by mariolanning See Profile :

The things they need to improve on are trivial so far. One, the daily emails they send me are repetitive, but I'm sure that other people want to know minute by minute changes in the install process, but I want definitive dates and not estimates that change constantly. The other thing that kinda annoys me is in the report emails they refer to my "DSL" line, I'm not getting DSL, they need to alter their scripts. People getting T1 lines freak when they are refereed to as DSL, they are not.
MOSES is old and I suspect they've not done much in the way of updating it from the days when all they sold was dialup and DSL.
Forums » Selected ISP Support » Speakeasy« T1 in MDU (Apartment)  

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