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Forums » O Canada! » Canadian » TekSavvy » Well, now I cant get my work emails...
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tHIS bIG cAMPAIGN »
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Deadpool
Go Sens Go
Premium,VIP
join:2001-03-29
Canada
·Bell Sympatico

reply to alec
Re: Well, now I cant get my work emails...

said by alec See Profile :

Any word on Citrix SSL VPN connection speeds?
Haven't heard.

I'm using the Nortel Contivity VPN Client right now without any problems.
--
Leafs lead season series 4-3 ...GO SENS GO


NeTwOrKDawg
Networking is a lifestyle

join:2005-04-25
Brantford, ON

reply to alec
said by alec See Profile :

Any word on Citrix SSL VPN connection speeds?
I will be able to test tomorrow, my datacenter in Anjou uses Citrix SSL vpn connectivity.


HiVolt
29
Premium
join:2000-12-28
Toronto, ON
clubs:
·TekSavvy Solutions..
·Bell Sympatico

reply to Deadpool
said by Deadpool See Profile :

And I can't really speak on behalf of Rocky or others within Teksavvy, but they may already be doing this as we speak (they do it for DSL repair issues, so why is this any different?).
Yeah, but Bell does not knowingly break everyone's dsl connectivity. Line issues are dealt with and repaired on a case by case basis. Imagine the extra workload when the entire Bell supplied area gets throttled, and TONS of people start calling in saying their stuff is slow, and no I don't mean just torrents, but the legitimate apps that employ encryption that people use for work. TekSavvy prides itself on customer service, but in a worst case scenario if most of their CSR's are dealing with irate people with problems on the phone, email, and on DSLR, that reputation will fade away as people with other issues are put in a waiting queue. And thru no fault of their own.

ISP's all over will feel the financial hit from this.
--
GOLF LEAFS GOLF!


HiVolt
29
Premium
join:2000-12-28
Toronto, ON
clubs:
·TekSavvy Solutions..
·Bell Sympatico

reply to Deadpool
Another thing. Bell started throttling their own people in November... Shouldnt they have resolved most of these issues, such as throttling other protocols/applications? If they introduce such a dramatic change of service, shouldn't it at least be close to bulletproof?
--
GOLF LEAFS GOLF!


Deadpool
Go Sens Go
Premium,VIP
join:2001-03-29
Canada
·Bell Sympatico

said by HiVolt See Profile :

Another thing. Bell started throttling their own people in November... Shouldnt they have resolved most of these issues, such as throttling other protocols/applications? If they introduce such a dramatic change of service, shouldn't it at least be close to bulletproof?
Unfortunately, the one's who did complain the loudest didn't stick around to help me troubleshoot the problem!

Also, if none of those who did complain weren't using the same applications that are being brought up now as problematic, then it wouldn't have mattered anyhow.

I mentioned this in another thread as well: there are thousands of applications on the Internet and they can all be re-configured in any number of configurations, making it nearly impossible to take into account every single "personal version" of those applications.
--
Leafs lead season series 4-3 ...GO SENS GO


NeTwOrKDawg
Networking is a lifestyle

join:2005-04-25
Brantford, ON

said by Deadpool See Profile :

said by HiVolt See Profile :

Another thing. Bell started throttling their own people in November... Shouldnt they have resolved most of these issues, such as throttling other protocols/applications? If they introduce such a dramatic change of service, shouldn't it at least be close to bulletproof?
Unfortunately, the one's who did complain the loudest didn't stick around to help me troubleshoot the problem!

Also, if none of those who did complain weren't using the same applications that are being brought up now as problematic, then it wouldn't have mattered anyhow.

I mentioned this in another thread as well: there are thousands of applications on the Internet and they can all be re-configured in any number of configurations, making it nearly impossible to take into account every single "personal version" of those applications.
OK, BUT, Lotus Notes is one of the LARGEST email systems in use, alongside with MS Exchange. And I would hardly consider Cisco IPSec connectivity to be something unusual either.

Maybe Bell should do a little bit of this thing called LAB TESTING on the most common apps before forcing it up the arses of millions of people?


mazhurg
Premium
join:2004-05-02
Portage La Prairie, MB
·TekSavvy Solutions..
·MTS

reply to HiVolt
Why would they HiVolt? It appears that there is a huge disconnect between the suits and bees in that company.

A few years ago (too many to mention), I was doing some stat reporting on training data and a few of the reports data would not agree with the management view of reality. Well, they would then re-order or reshape the queries until they agreed with the questions, regardless of the fact that they were wrong. It apears to be the case here.

Groupthink? I think so.


mazhurg
Premium
join:2004-05-02
Portage La Prairie, MB
·TekSavvy Solutions..
·MTS

reply to Deadpool
said by Deadpool See Profile :

Unfortunately, the one's who did complain the loudest didn't stick around to help me troubleshoot the problem!

Also, if none of those who did complain weren't using the same applications that are being brought up now as problematic, then it wouldn't have mattered anyhow.

I mentioned this in another thread as well: there are thousands of applications on the Internet and they can all be re-configured in any number of configurations, making it nearly impossible to take into account every single "personal version" of those applications.
Exactly why BCE should be hand off any type of shaping/DPI. You see that, why can't they upstairs? Or they do but really do not care?

Sorry Deadpool, not directed at you specifically.


HiVolt
29
Premium
join:2000-12-28
Toronto, ON
clubs:
·TekSavvy Solutions..
·Bell Sympatico

reply to Deadpool
said by Deadpool See Profile :

I mentioned this in another thread as well: there are thousands of applications on the Internet and they can all be re-configured in any number of configurations, making it nearly impossible to take into account every single "personal version" of those applications.
Yeah, but Bell, the self appointed Judge, Jury and Executioner have not consulted with, warned or said a word to their wholesalers with regard to this. In their haste to throttle encrypted torrents, they introduced a flawed technology that is affecting the entire wholesale DSL community.

Some people are reluctant to help a company who's making their life difficult, I can understand why some of the ones that had issues failed to contact you. I feel your frustration, as I know you are genuinely concerned and obviously helped out those who contacted you.

But now, think on this huge scale. There is no DeadPool of the wholesale division on DSLR. Nor is there a Bell Wholesale direct forum for users to post their issues with these non-p2p apps being affected. How are the users that want to fight going to convey their problems without tying up their respective ISP's tech support resources, with a problem that should not exist?
--
GOLF LEAFS GOLF!

Name96

join:2008-03-28

reply to Deadpool
said by Deadpool See Profile :

I mentioned this in another thread as well: there are thousands of applications on the Internet and they can all be re-configured in any number of configurations, making it nearly impossible to take into account every single "personal version" of those applications.
The fact that traffic can't be filtered without an unacceptable rate of false positives is one very big reason why no ISP should be filtering traffic at all. The Internet would not have developed to what it is today if the pioneers in the 1970s, 80s and 90s needed to beg permission to use some new esoteric protocol (like, say, HTTP) over the public network. As things stand today, destroying connectivity for everyone who has the gall to use their internet service for more than web&email is not acceptable collateral damage for crushing the arch nemesis of Bell profits known as P2P.

It's good that you're appearing to make an attempt to reduce collateral damage caused by Bell Canada management but you're only making yourself look like a jackass by trying to defend the indefensible fact that Bell is undermining all competing DSL ISPs.


Soiduts

join:2002-04-02
Ontario
·Bell Sympatico
·TekSavvy Solutions..


1 edit
reply to Deadpool
quote:
That's unfair HiVolt. I worked my ass off trying to get problems fixed that were brought to my attention.

I reached out to dozens of people and only got about 3 or 4 responses from people (and fixed those cases). I can't help anyone who doesn't want to help themselves.
End users should not have to 'beta test' this stupid bandwidth throttling filter that Bell has forced upon us. There would be no issue at all if the throttling didn't exist.

Solution to the problem: Remove the bandwidth throttling.

ultracat

join:2008-01-30
Toronto, ON
·TELUS
·Bell Sympatico
·TekSavvy Solutions..

said by Soiduts See Profile :

quote:
That's unfair HiVolt. I worked my ass off trying to get problems fixed that were brought to my attention.

I reached out to dozens of people and only got about 3 or 4 responses from people (and fixed those cases). I can't help anyone who doesn't want to help themselves.
End users should not have to 'beta test' this stupid bandwidth throttling filter that Bell has forced upon us. There would be no issue at all if the throttling didn't exist.

Solution to the problem: Remove the bandwidth throttling.
+1 it ain't our problem. Bell introduced it on their own accord, Bell time, effort and money should be spent to work it out. Besides, we're not even Bell "end users". We're Teksavvy customers!

gord27

join:2005-05-01
Mississauga, ON
·TekSavvy Solutions..

reply to iconfat
does it make sense that teamviewer would be affected? i've only used it once since the throttling began but it was painfully slow. never had an experience like that with it before.

deadpool, what problems are you sorting out? specific problems with specific apps? have you heard anything specifically with teamviewer? it uses ssl so i'd assume it's affected just like any other https/ssl app...

Name96

join:2008-03-28
Gord27, are you saying that you're getting crippled speed on an HTTPS port 443 connection?

shepd

join:2004-01-17
Kitchener, ON
·TekSavvy Solutions..

reply to iconfat
I'm definitely throttled, however...

wget --no-check-certificate »https://ftp.mozilla.org/pub/mozilla.org/···1615.tgz

28% [=========> ] 10,289,152 189.67K/s ETA 01:48

HTTPS isn't for me.


andrewhaji
Premium
join:2002-03-02
North York, ON
reply to iconfat
I can download over HTTPS at full speed, during throttled hours.


Flannel

join:2007-11-28
·Bell Sympatico


1 edit
reply to Deadpool
said by Deadpool See Profile :

Unfortunately, the one's who did complain the loudest didn't stick around to help me troubleshoot the problem!

[...]there are thousands of applications on the Internet and they can all be re-configured in any number of configurations, making it nearly impossible to take into account every single "personal version" of those applications.
Yup, Bell got us, we can't run away anymore, there's nowhere to hide, we must help Bell fix its software... But seriously, your last sentence really underlines the sad state of this entire prejudicial throttling system, there will always be collateral damage beyond the intended P2P target... (...)

gord27

join:2005-05-01
Mississauga, ON
·TekSavvy Solutions..

reply to Name96
said by Name96 See Profile :

Gord27, are you saying that you're getting crippled speed on an HTTPS port 443 connection?
i don't know a lot about it. all i know is teamviewer was unusually slow the other day. i will update with more the next time it's necessary for me to use it.


Arbalister

join:2007-11-24
St Catharines, ON
·TekSavvy Solutions..

reply to Deadpool
said by Deadpool See Profile :

said by HiVolt See Profile :

Another thing. Bell started throttling their own people in November... Shouldnt they have resolved most of these issues, such as throttling other protocols/applications? If they introduce such a dramatic change of service, shouldn't it at least be close to bulletproof?
Unfortunately, the one's who did complain the loudest didn't stick around to help me troubleshoot the problem!

Also, if none of those who did complain weren't using the same applications that are being brought up now as problematic, then it wouldn't have mattered anyhow.

Deadpool, hate to mention it, but that last paragraph, to me, reads "when Sympatico started throttling we started to hemorrhage customers faster then we could fix them..." And points to the real reason they implemented system wide throttling.


PlatooN

join:2007-02-13
Kitchener, ON
·TekSavvy Solutions..

reply to Deadpool
said by Deadpool See Profile :

said by HiVolt See Profile :

Another thing. Bell started throttling their own people in November... Shouldnt they have resolved most of these issues, such as throttling other protocols/applications? If they introduce such a dramatic change of service, shouldn't it at least be close to bulletproof?
Unfortunately, the one's who did complain the loudest didn't stick around to help me troubleshoot the problem!

Also, if none of those who did complain weren't using the same applications that are being brought up now as problematic, then it wouldn't have mattered anyhow.

I mentioned this in another thread as well: there are thousands of applications on the Internet and they can all be re-configured in any number of configurations, making it nearly impossible to take into account every single "personal version" of those applications.
which is exactly why your evil employer should leave our fucking packets alone.
Forums » O Canada! » Canadian » TekSavvytHIS bIG cAMPAIGN »
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