EdrikHart
join:2008-03-28
Glendale, CA
| reply to EdrikHart
Re: Wrong statistics for PRO plan?
Thanks. I posted modem "Log" but I'm not sure if it is one that you looking for. If it isn't log file then my modem is SpeedStream 4100, please tell my which section you need.
2008/03/28 05:54:46 GMT E |System |=============== SYSTEM UP ===============
2008/03/28 05:54:46 GMT E |System |Current Mode: PPP on the modem (Public IP for LAN device)
2008/03/28 05:54:47 GMT E |DSL |DataPump Version 01.01.00.00
2008/03/28 05:54:47 GMT E |DSL |State: WAITING
2008/03/28 05:54:48 GMT E |Ethernet |Link 1 Up - 100Base-TX Full Duplex
2008/03/28 05:54:48 GMT E |DHCP Server |Address 192.168.1.64 given out to 00:1b:38:13:9b:8c
2008/03/28 05:54:49 GMT E |DSL |State: INITIALIZING
2008/03/28 05:55:00 GMT E |DSL |State: WAITING
2008/03/28 05:55:02 GMT E |DSL |State: INITIALIZING
2008/03/28 05:55:10 GMT E |DSL |HYBRID 1
2008/03/28 05:55:10 GMT E |DSL |Link up 1 US 512 DS 1984 (FAST:G.dmt)
2008/03/28 05:55:18 GMT E |PPPoE |tx PADI, id: 0000, ac: (NULL), sn: (NULL)
2008/03/28 05:55:18 GMT E |PPPoE |rx AC Name: 90074060400303-rback28.irvnca
2008/03/28 05:55:18 GMT E |PPPoE |tx PADR, id: 0000, ac: (NULL), sn: (NULL)
2008/03/28 05:55:18 GMT E |PPPoE |rx PADS id: 3566
2008/03/28 05:55:18 GMT E |PPP |LCP neg PAP
2008/03/28 05:55:18 GMT E |PPP |LCP up
2008/03/28 05:55:19 GMT E |PPP |IPCP nak option: 3
2008/03/28 05:55:19 GMT E |PPP |IPCP nak option: 129
2008/03/28 05:55:19 GMT E |PPP |IPCP nak option: 131
2008/03/28 05:55:19 GMT E |PPP |IPCP up ip: 69.235.22.106, gw: 69.235.31.254, dns: 68.94.156.1, 68.94.157.1
2008/03/28 05:55:25 GMT E |SNTP Client |server 132.163.4.103 (Primary) timeout
2008/03/28 05:55:30 GMT E |DHCP Server |Last DHCP Server message repeated 1 times.
2008/03/28 05:55:30 GMT E |DHCP Server |Address 69.235.22.106 given out to 00:1b:38:13:9b:8c
2008/03/28 05:57:47 GMT E |User |lanadmin: Logged in to EDO-LAPTOP 69.235.22.106
2008/03/28 06:55:36 GMT E |SNTP Client |server 129.6.15.29 (Secondary) timeout
2008/03/28 06:55:50 GMT E |SNTP Client |Updated time from Primary server 132.163.4.103 |
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wayjac
Premium,MVM
join:2001-12-22
Indy
 ·AT&T Midwest
| That's the one
As I posted before:
You can either call in and try to get a level 2 tech to fix it or else post here in the AT&T Direct forum.
The weekend is here, direct may not get to you until next week. |
|
jimkyle
Btrieve Guy
Premium
join:2002-10-20
Oklahoma City, OK
·AT&T Southwest
1 edit | Go ahead and post now. They work messages on a first-in-first-out basis so waiting a couple of days will just make it take longer to get a reply. Just don't expect any response before Monday or possibly even Tuesday or Wednesday, depending on how much of a backlog they have. And don't reply to your post until they respond, because that will take it out of the to-be-processed queue!
That max speed you report is one of the first steps in the 10-day ramp-up, so if your service is less than 10 days old you may just be going through this. If so, it will increase in a couple of days, by steps, until it either gets to the 3008 that's max for the Pro plan, or to the max that your line will allow. Your 12 db s/n ratio is pretty low but still 3 db above the usual minimum for reliability, so you may not be able to get the full 3008. That's why they do the 10-day process: it determines the highest speed that your circuit can maintain with reliability.
Edit: Oops! I intended to reply to the original poster, not to wayjac!
--
Jim Kyle |
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