 jimkyleBtrieve GuyPremium
join:2002-10-20
Oklahoma City, OK
kudos:2
 ·AT&T Southwest
1 edit | Go ahead and post now. They work messages on a first-in-first-out basis so waiting a couple of days will just make it take longer to get a reply. Just don't expect any response before Monday or possibly even Tuesday or Wednesday, depending on how much of a backlog they have. And don't reply to your post until they respond, because that will take it out of the to-be-processed queue!
That max speed you report is one of the first steps in the 10-day ramp-up, so if your service is less than 10 days old you may just be going through this. If so, it will increase in a couple of days, by steps, until it either gets to the 3008 that's max for the Pro plan, or to the max that your line will allow. Your 12 db s/n ratio is pretty low but still 3 db above the usual minimum for reliability, so you may not be able to get the full 3008. That's why they do the 10-day process: it determines the highest speed that your circuit can maintain with reliability.
Edit: Oops! I intended to reply to the original poster, not to wayjac!
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Jim Kyle |
