O Canada! > Canadian > TekSavvy > Official Response...

Official Response...

"...but the majority of your end users will experience an increased level of satisfaction."
The nerve.. unbelivable!

reply to R0CKY
Suddenincreasedlevelofsatisfaction is making me wanna punch something

Adi

reply to R0CKY

quote:

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We understand the difficulty this action has caused for you and your customers who are P2P users, but the majority of your end users will experience an increased level of satisfaction.

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reply to R0CKY
What a load of garbage. I hope with this letter they have just tied their own noose since it gives the smaller isps clear evidence of breach of contract among other things.

reply to R0CKY
Wow... look at that:

1. Time of throttling 4:30 pm to 2:00 am;
2. Both retail and residential throttled;
3. Only admitted to throttling P2P and BT but not encrypted traffic (bad move); and
4. Finally, they are showing no remorse for the situation. They did not even bother quoting legal documents to prove that they have the right to do this. At any rate, it seems that Bell is in the line for a good old fashioned backlashing!

This letter, really, answers nothing and proves that Bell is full of themselves.

reply to R0CKY
Thats smaller then i thought it would be..

what bullcrap..

reply to renton
"...but the majority of your end users will experience an increased level of satisfaction."

then why may i ask have i never felt the effects of p2p packets slowing down my dsl? o wait thats because teksavvy can properly manage a network! i dont see increased satifaction i see pissed off customers getting there internet slowed down for reasons that comcast just admitted were wrong. screw bell and their lies.

on another note, check it out
»/archive/teksavvy.com
im the fasted unthrottled user on teksavvy

reply to R0CKY
Rocky,

How do you like your new status as a Sympatico reseller, since it appears that this is what this letter appears to be saying even as it says wholesale...

reply to R0CKY
Sounds like a bunch of smoke to me.. Kind of odd that they don't try and defend or justify their actions. It also doesn't sound like they have any real reason to do this other than to "make it fair" (i.e., if we have to do it so do you).

I love how they don't even tell mention the technology they are using. What is TekSavvy to do if this packet filtering starts affecting other services such as Gaming, Legit BT Traffic, VOIP, VPN, SSH, NNTP, etc.

Maybe they should take some of that $5 Million dollar raise they gave to Sabia and invest it in their infrastructure where it belongs.

reply to R0CKY
*spits* thats what I think about that.

reply to R0CKY
I all ready had an increased level of satisfaction....PRIOR to your THROTTLING! Thanks Bell....

reply to R0CKY
LOL!

They say it as if third party ISPS really congest Bells network infrastructure to the point of a slowdown yet they show no proof. (Its not really true, in fact technically imposible considering the size of bells customer base to that of thrid party isps)

What they are doing is taking away third party isps competetive edge to make their own customers feel better. That is illegal. They can't handle the fact that third party isps actually make a profit based on their efficient and effective dsl package products.

Combined with the press and public outcry I can't see bell continuing this much longer.

reply to R0CKY
"We regret the fact that we did not advise you in advance of taking this action, but the action was necessary to allow for a more fair allocation of bandwidth for all Canadian internet users."

- !!!@

reply to R0CKY
"we are going to protect you and all your customers will be better off because of it"

What arrogance .... and what lies .... John sweeney ... he'll burn in hell for these lies once his time has come. Sooner rather than later.

It feels like the tone of a corporate parent talking to its affiliates not of a competitor.

Remember competition ? I guess they forgot all about it because they cant compete thus the only solution is to resort to throttling and playing god with other people's information. I guess the CRTC forgot the meaning of the word as well.

reply to R0CKY
I got two words for them and they're a lot more helpful than that letter.

reply to R0CKY
This letter reeks of "it's easier to do it and apologize than to ask permission (or even just give a heads up) prior to doing it."

reply to R0CKY
Hey Rocky

Why dont you provide us with some key phone numbers for Bell so we can tell them just how satisfied we are

reply to forgotmypassword

reply to R0CKY
"We understand the difficulty this action has caused for you and your customers who are P2P users, but the majority of your end users will experience an increased level of satisfaction."

Can you say Bull Sh*t