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mazhurg
Premium
join:2004-05-02
Portage La Prairie, MB
·TekSavvy Solutions..
·MTS

reply to nanook
Re: Official Response...

said by nanook See Profile :

said by mazhurg See Profile :

Look further. What happen, when through this, no competitors are left?
Then we will have the CRTC to protect our interests
Then we are doomed...

said by nanook See Profile :

But seriously, I am just responding to jfmezei See Profile's argument that Bell uses DPI as a marketing tool and/or that they use it to invade our privacy. There is no evidence that they are.

BTW someone who naively looks at TSI's business model, where they pay 2/3 of their revenue to Bell for POTS and then have to provide everything (plus more, e.g. 200GB unthrottled, competetent support and administration) that Sympactico (supposedly) provides for a mere $10/month, might conclude that TSI is doomed. Obviously Rocky and crew have proven such conclusions false. "Little guys" can compete with dinosaurs a lot better than most of us are willing to give them credit for.
This is why I fully intend to stay with them, and they will get more of my business.


nanook
Premium,MVM
join:2007-12-02
·Bell Sympatico
·TekSavvy Solutions..

said by mazhurg See Profile :

This is why I fully intend to stay with them, and they will get more of my business.
Me too. It is also why I am actively "recruiting" others, especially those now on Sympatico.


Maynard G Krebs

@teksavvy.com

reply to R0CKY

Rocky,

Just a word of advice - don't go to any meeting with Bell without your lawyer present.

You need a lawyer who is familiar with the wacky world of networking and the CRTC, and just as importantly not in a conflict position with Bell or BCE. Unfortunately that lawyer may be hard to find because of the last item.

Big companies regularly spread their business around to the major law firms just so they can deny those lawyers to their competitors or people who are trying to sue them -- "I'm sorry TSI, Bell is a big client of ours and we can't represent you."

You might have to Get somebody from a firm in Vancouver (where Bell isn't) in order to find somebody good who isn't already in Bell's pocket.

I'd have suggested McCarthy Tetrault here in Toronto, as they had (not sure if they still do) had a bunch of good technology lawyers - but then again they'd probably blow you off because of a pre-existing relationship with Bell. Ditto for Gowlings. But it's worth calling them none the less.


andyb
Premium
join:2003-05-29
SW Ontario
Michael Geist could find him one I'm sure. :P


Maynard G Krebs

@teksavvy.com

reply to CanerisErik

Toronto isn't all of Teksavvy's customer base but I'm sure it is a reasonable chunk for the, and for other ISP's too.

Note that my suggestion was to join with *other* independent ISP's and buy THC's backbone and create their own competing backbone to Bell. WiMax will soon be an option for last-mile connectivity.


andyb
Premium
join:2003-05-29
SW Ontario
·TekSavvy Solutions..
·Bell Sympatico

Not you but alot of people seem to think of TS as a bottomless pit of money.They have sunk fortunes into dsl.They cant just go and jump on a different delivery platform.It's not practical untill this is resolved and as they make some more they reinvest in other aspects of delivery.


dan989

@teksavvy.com

reply to R0CKY
Maybe I don't understand how the systems work or something..
but what I don't understand the most is, if speed is such an issue overall during peak hours. Why don't they just drop overall speeds of everyone by like 5 - 10%.. that would surely free up plenty of bandwidth and people wouldn't be complaining so much.

Also, this peak hour crap is a lie, I was on sympatico for a long time, switched because they screwed me for different reasons, but.. like clockwork, regardless of time or day, it would drop to 30Kbps. I refuse to believe that they have the EXACT same amount of traffic during the Tuesday night at 1 A.M. as they do Saturday at 1 A.M.


andyb
Premium
join:2003-05-29
SW Ontario
·TekSavvy Solutions..
·Bell Sympatico

They dont.They made set times and call them peak times.If your CO doesnt even have another subscriber besides yourself it will be peak time and you get throttled for the so far imaginary congestion.I could give 2 shits if TO has congestion.I dont live there.To throttle the entire thing is BS.


juggy

@bell.ca

reply to R0CKY
does the different routing types get around this or would both type of service routing be the same??

This service is intended as a two-tiered option where you can go DSL Unlimited over Cogent (5ms to 15ms more latency) or if you prefer a premium option, DSL over Peer1 (premium routing).

DarkStar33

join:2008-03-27
Toronto, ON
·TekSavvy Solutions..

The congestion in TO is non-existent. I would fire up any game or xbl and would consistently pull very low latency connections from 5pm to 1am.

However since I am about a block from Yonge street I assume a big fat fiber line rights straight down it to Front street.


MadScrewedByBell

@teksavvy.com

reply to R0CKY
1. When you accept a CAP, throttling is double-dipping and abusive. Give me a porsche with 10L of gas; I know what I am getting into. Change this to a porsche with 10L of gas and a speed limit of 30KM/h, this is total ass-raping.

2. This is simply not acceptable, I don't care if they lower the cap, but DO NOT TOUCH THE FREAKING BANDWIDTH. People who don't notice that the line goes from 500K/s down to 100K/s are exactly the same people that are not using P2P and other applications in the first place, so "Customer satisfaction" is kind of a lame argument at this point.

3. You sell HIGH SPEED, yer you deliver barely above-dialup speed. if you don't accept p2p on your network AFTER they subscribe and accepted the previous TOS, you refund everybody PLUS cover the expenses of switching network and lost time. Not talking about teksavvy here; they have a legitimate business going with LIMITS that people accepted upon signing, changing the rules of the game without prior notice is bullying at best, doing that to your business partners is SCREWING them solid.

There are so many angles to fight this (deceptive advertising, deceptive business practice, monopolistic begaviour, etc... makes it hard to choose which angle is the best...


Ottawa DSL user

@cybersurf.com

reply to R0CKY
ADSL2+ and the need to throttle?

How can Bell say that they need to throttle traffic when ADSL2+ has already started rolling out in some of their markets?

Could someone with some technical knowledge comment on this question? Why would anyone ever need ADSL2+ speeds for web surfing and e-mail?

rcomputer

join:2004-11-03
Milton, ON
reply to R0CKY
Re: Official Response...

The Bell adverts stating "Never shared" for DSL suggested to me that I could never impact their customers by my actions. Perhaps those adverts mis-stated something??

cacruden

join:2008-03-18
Toronto, ON
reply to R0CKY
I would just like to see them have to change the packaging names.... something like "Limited or Restricted Hi-speed" which would be more accurate - since it is limited.


gurn

@rogers.com

unlimited refers to bandwidth per month. the limited advertisement your requesting is the 200 gig per month teksavy offers. teksavy is truthfully advertising its unlimited correctly.

They cant advertise what bell is doing for, what i would imagine is legal reasons. when/if this goes to court and teksavy is shown to advertise a throttled service, bells defense could argue that they excepted what bell was doing. Plus advertising throttled would not be true on the entire area, remember the west coast customers.

Your just going to have to accept your lines throttled atm, and teksavy did not plan or support that change.

mrseldowski

join:2008-04-15
Mississauga, ON


1 edit
reply to R0CKY
Hey has anyone had problems with online gaming? High pings etc. ? I'm moving back to Waterloo for school in the summer and I know some people in the house I am moving into. They are using Bell Sympatico and apparently they get really high ping when playing games. I am not looking forward to that
Also if they change to TekSavvy would that at all effect the problem they are having? I know they throttle torrents but how would that affect online gaming ping?

DjEclipse

join:2007-11-20
Niagara Falls, ON
·TekSavvy Solutions..

said by mrseldowski See Profile :

Hey has anyone had problems with online gaming? High pings etc. ? I'm moving back to Waterloo for school in the summer and I know some people in the house I am moving into. They are using Bell Sympatico and apparently they get really high ping when playing games. I am not looking forward to that
Also if they change to TekSavvy would that at all effect the problem they are having? I know they throttle torrents but how would that affect online gaming ping?
Teksavvy does not throttle torrents, Bell throttles Teksavvy's users.

I don't know about gaming, but it's worth the switch to Teksavvy just for the price alone. And any new customer they get is help in the fight against Bell.


Stewy
Premium
join:2007-12-12
Kitchener, ON
reply to R0CKY
for all Canadian internet users

wow, now they are the Gatekeepers for the entire Internet for Canada and all for my own good.


ShadPTR

join:2008-01-23
Markham, ON
·TekSavvy Solutions..


1 edit
reply to DjEclipse
said by DjEclipse :

I don't know about gaming, but it's worth the switch to Teksavvy just for the price alone. And any new customer they get is help in the fight against Bell.
Yes, that's just worth it in itself.

Yonsil

join:2008-02-21
Fort Erie, ON
·Cogeco Cable
·Bell Sympatico
·TekSavvy Solutions..

said by ShadPTR See Profile :

said by DjEclipse :

I don't know about gaming, but it's worth the switch to Teksavvy just for the price alone. And any new customer they get is help in the fight against Bell.
Yes, that's just worth it in itself.
agree
I mean, my family [like 8 people] would be paying $300 per month with Bell!
Forums » O Canada! » Canadian » TekSavvyNew Teksavvy customer »
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