avernar
join:2002-05-23
Mississauga, ON
clubs:
| reply to R0CKY
Re: Official Response...
said by R0CKY  :This is a Bell issue... John is only the messenger in this. John Sweeney is a Senior VP. I seriously doubt he wasn't a part of the decision making or entirely blameless. While I don't endorse violence or any other form or physical retaliation, he deserves as much of the complaints as all the other suits in Bell. |
|
mr_hexen
join:2007-08-02
Brampton, ON
| reply to R0CKY
this "back haul", is it shared with Sympatico? if it is NOT and is just for WHOLESELLERS, maybe a signed letter from all 3rd party ISP's stating we have no complaints that suggest congestion and do not wish to have our traffic shaped...
just a thought. |
|
iconfat
join:2005-04-06
Toronto
| said by mr_hexen :this "back haul", is it shared with Sympatico? if it is NOT and is just for WHOLESELLERS, maybe a signed letter from all 3rd party ISP's stating we have no complaints that suggest congestion and do not wish to have our traffic shaped... just a thought. It is the same physical infrastructure, but it is in no way shared. Teksavvy has paid for the allocated bandwith and they have no right to tamper with it. |
|
Black Moon
join:2005-02-01
Scarborough, ON
 ·TekSavvy Solutions..
| reply to R0CKY
What made me laugh is this: "We understand the difficulty this action has caused for you and your customers who are P2P
users, but the majority of your end users will experience an increased level of satisfaction. We
regret the fact that we did not advise you in advance of taking this action, but the action was
necessary to allow for a more fair allocation of bandwidth for all Canadian internet users."
What does he mean 'regret the fact that we did not advise you in advance'? Was it really that difficult to do? No, they wanted to do it behind our backs and hope nobody would find out. They failed. |
|
TobiasFunke
Premium
join:2007-02-27
Toronto, ON
| reply to R0CKY
What might prove helpful is to to paint a picture of the infrastructure involved. Something like a Visio diagram outlining how TekSavvy connects into Bell's equipment, what exactly is regulated by the CRTC and even showing the Sympatico infrastructure as a separate entity.
It's difficult for the average person - myself included - to accurately see the whole picture. When someone says TSI is a wholesaler, that gives the immediate impression that they are resellers of the "Sympatico" package, which we know is seriously incorrect. A nice Visio diagram to illustrate the exact arrangement visually would be valuable. I'm happy to put one together, but I'd need some specifics on what connects where exactly - I'm not entirely sure how things are setup.
I think it's also important to launch a website with as much truthful information to counteract the Bell spin on this matter. Facebook is great, but a legitimate website with 3rd party ISP backing would be even better. This way if you want to introduce someone to the issue, you can give them a brief primer and point them to the website for more authoritative, accurate information. |
|
Dr_Ellis
join:2008-03-05 | reply to R0CKY
the guy's a moron.. "uhh.. I lied to you and ripped you off... sorry.. SOME people will get what they pay for tho.. so get bent.. Thanks for the cash suckers." is what read off that.. Discracefull... |
|
Gwai Lo Dan
join:2007-01-24
St Catharines, ON | reply to R0CKY
I sent a letter to Mr. Sweeney. He can delete if he wants. |
|
mazhurg
Premium
join:2004-05-02
Portage La Prairie, MB
·TekSavvy Solutions..
·MTS
1 edit | reply to R0CKY
Another interesting point.
In your contract with BCE, is there a mention as to who will manage IP network services? If it is, and BCE has agreed that you are responsible to manage your traffic, then they are now saying here that you are not an independant entity but "all your bases belong to us" as they are now assuming control of managing your traffic.
...."last week, we initiated similar traffic management for uor wholesale users as well" - Notice that they say USERS, not partners, nor customers. In effect that are saying that you are no different than a sympatico user. |
|
Friend4ever
@teksavvy.com
| reply to R0CKY
Gentlemen.
I've been leaving in canada for the last 2 years.
I can't deny that even if canadian people are vrey nice, I do miss my country ; for the food first, and the internet connection :!
i used to pay $45 (including tax) for a 23Mo download 800ko upload connection, with a dsl/routeur/wifi + 100 tv channels, free phone (Voip) to somethiong like 28 countries included !
wanna check ? just go to www.free.fr.
that to say, that internet is slow and expensive, even if DSL montreal is the cheapest one, and don't have to complain about it.
BUT Bell will never open bandwidth !
Too bad.
can't wait to be back to my root.
Regards. |
|
R0CKY
TSI Rocky
Premium,VIP
join:2005-05-19
Chatham, ON
| reply to avernar
said by avernar :said by R0CKY :This is a Bell issue... John is only the messenger in this. John Sweeney is a Senior VP. I seriously doubt he wasn't a part of the decision making or entirely blameless. While I don't endorse violence or any other form or physical retaliation, he deserves as much of the complaints as all the other suits in Bell. Bell Carrier is a sub of Bell Canada.... This was a Bell Canada decision.
--
TSI Rocky - TekSavvy Solutions Inc. |
|
Antonin
join:2007-09-23
Rockwood, ON
| reply to forgotmypassword
You don't run a successful business by neglecting to plan. Bell has clearly demonstrated (hell, they've admitted it) that they fell down when it comes to planning. Also, by not informing their "resellers" in advance (even under non-disclosure, if necessary) they've clearly demonstrated that they don't trust anyone. |
|
Dr_Ellis
join:2008-03-05
1 edit | reply to R0CKY
And furthermore, If my foot were to represent a full Gigabyte I'd like to demonstrate my bandwith speeds through a little upload of my own design... Just to show him what us paying suscribers feel like looking at our "hope it hits 500k" download speeds.... |
|
pumpkin8
@teksavvy.com
| reply to R0CKY
They do not mention in their letter that they are currently launching an online video store for digital downloads and already have an online music store. Do they find it necessary to throttle their own legitimate downloads or just every one else's? When they say "to ensure we deliver bandwidth fairly to all customers" what do they mean by "fairly?" and what is their system of bandwith delivery? |
|
avernar
join:2002-05-23
Mississauga, ON
clubs:
| reply to R0CKY
said by R0CKY :Bell Carrier is a sub of Bell Canada.... This was a Bell Canada decision. I don't know the corporate structure of Bell but Senior VP implies that the President, CTO and CEO are the only ones above him in regards to this decision. If they told him what to do, he didn't do his job by telling them what an extremely bad idea this was going to be.
And if he wasn't part of the decision making process, what the hell are they paying him to do? Golf?
All I'm saying is that in my opinion he's not blameless for this. I could be wrong. He could have been extremely opposed to this and fought tooth and nail to prevent it. But I doubt it, too many stock options/bonuses to risk. |
|
NiGHTS
join:2008-03-23
| reply to R0CKY
I like the idea of a creating a diagram. Consider creating a nice simple diagram of the network. Show that Teksavvy in fact uses Peer1, not Bell, except for the "last mile problem". Show that Teksavvy is not a reseller. Give the press a simple example. 99% of the people don't know how this works. Send this diagram to the press and to the governing body.
And before you send it out make sure your lawyers okay it, just so you burned in a trial. |
|
pd off
@teksavvy.com
| reply to R0CKY
Would a mass amount of complaints to the CRTC make a difference? Does the CRTC have any say over internet? I know they take things seriously, I sent a complaint about rogers cable TV to them and within 2 days I had someone in management calling me to fix everything. Maybe if everyone complained to the right people something might happen. |
|
Mersault
join:2007-10-26
Toronto, ON
·TekSavvy Solutions..
| reply to the cerberus
said by the cerberus :"on another note, check it out » /archive/teksavvy.comim the fasted unthrottled user on teksavvy  Sorry buddy... |
|
avernar
join:2002-05-23
Mississauga, ON
clubs: | No end user can beat Mersault and his triple exhaust.. er.. pipe rig! |
|
Name96
join:2008-03-28
| reply to R0CKY
@R0cky: Can you get a confirmed word from Bell on if HSA non-PPPoE links are also crippled?
As for strategies, you'll get a lot of traction real quick with the relevant government bodies and the media if you scream loudly about how Bell's blunt instrument is blocking VPN access and VOIP/Vonage and Skype. Don't concentrate on the ethics of P2P or network neutrality--it'll just go over everyone's heads.
If you make a case to the public on the grounds that P2P shouldn't be blocked you'll get caught up in arguments over if P2P is legitimate or not. This is an irrelevant distraction that few people in the media or public can really understand.
What you need to do is target issues the public can understand. They can't understand the issues behind P2P. They will understand if they're told that Bell is preventing employees from working from home and that Bell's disruption of VOIP traffic could have potentially lethal consequences by preventing VOIP calls to 911. They will understand that interfering with the ability of people to work from home is dangerous to the economy.
People care about their jobs and being able to get an ambulance if they need one. Make the point that Bell is getting in the way of this and you'll put them on the defensive very quickly.
Get the VOIP telcos and companies who have a lot of work-from-home telecommuters on side if you can. This is their battle too. |
|
Dr_Ellis
join:2008-03-05
1 edit | What you need to do is target issues the public can understand. They can't understand the issues behind P2P. They will understand if they're told that Bell is preventing employees from working from home and that Bell's disruption of VOIP traffic could have potentially lethal consequences by preventing VOIP calls to 911. They will understand that interfering with the ability of people to work from home is dangerous to the economy.
And this is a serious issue.. much more important than the p2p issue by far.I know a couple people on a dry loop connection and this would seriously affect thier liveleyhood and/or personal safety if there were an emergency requiring a potentially dropped 911 skype(I meant voip.. sorry i had skype on the brain) call during peak hours. Im suprised they didnt take that into consideration to begin with... |
|
