1 edit | No outrage, Bell says - Phone Monday show your displeasure No outrage, Bell says
Bell spokesman Jason Laszlo on Friday reiterated the company's position —that it was shaping traffic in order to prevent a small portion of bandwidth hogs from slowing speeds down for all customers.
He said there has been no backlash from customers, despite the incidents of the past week.
BS bell just ignors the outrage!!!!
In response to the article SBrook put up.....
I suggest we all phone in Monday and show them that we have had it with the throttling, increase in prices and poor service!!!!!!!!!
By the way the article is about a union complaing about Bell its in the sympatico forum. |
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| The reason why people were not calling Bell in their outrage is probably because it gets them no-where. You usually end up talking to their frontline crew and they read that information that was released on a Blog about them holding up to their network policies. Other than that, you would probably get their center in India and they have no idea what is happening. |
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| reply to mudman2479
Is there any rules against releasing numbers for the head office and complaining to them? Tie up their phones so they cant get business done? |
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| reply to mudman2479
Phone where on monday? |
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 JayMan26WhootPremium
join:2002-06-05
Earth | reply to mudman2479
Release all the numbers you want I can't see an issue with it.
Maybe we should all call the office of that twit who signed the letter. |
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| reply to mudman2479
Yes phone all at the number on bells official response to rocky at a specific time of day and do it for about 1 hour
ask to speak to John Sweeney and Just say I am outraged. hang up wait 1-5 min then again. If u get a voice mail leave the same message "I am outraged; I am outraged; I am outraged ...." until the machine cuts. that voice mail will be full pretty soon. |
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2 edits | reply to mudman2479
Bell Executive Office of Customer Relations 1-866-317-3382. I also like qweloo's suggestion and we can email Mr. Sweeney john.sweeney@bell.ca since he was kind enough to provide his contact information.  |
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| John Sweeney
Senior Vice President
Carrier Services
Bell Canada
Floor 6N
483 Bay Street
Toronto, Ontario M5G 2C9
Telephone: 416-353-7225
Fax: 416-977-3557
john.sweeney@bell.ca |
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| reply to mudman2479
Keep adding the numbers....the more we get, the better we can get our point across!!!!Expand the horizon, the sky isnt the limit! |
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| reply to mudman2479
another person that can be contacted is
Donald Mackinnon
Vice President, Customer Service
but still cant find his number  |
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 R0CKYTSI RockyPremium,VIP
join:2005-05-19
Chatham, ON | reply to STUNNA
Just keep in mind John is only the messenger in this.
--
TSI Rocky - TekSavvy Solutions Inc. |
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| reply to mudman2479
we can also each send an email to john.sweeney@bell.ca ?
" Just say I am outraged by your throttling of 3rd party ISP and this is a backlash if you didnt notice yet. "
a couple of thousands email all from a different source.
that should fill the mailbox
phone and email since they dont seem to understand there is a backlash in their ivory towers on Bay Street. |
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| reply to mudman2479
dont get me wrong, letting bell know about the disgust is great,
but i would suggest every single one of you write the minister of industry, comp. bureau, you mp and mpp before making a single phone call to john, as those prev. mentioned steps will (potentially) have a bigger impact.
I also suggest continuing to pressure media to keep this in the lime light (i spoke with the CBC today). |
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| reply to mudman2479
If you feel there is more that we can do...
You may speak to the Bell Canada Executive Office of Customer Relations by calling
Québec: 1 866-317-3382
Ontario: 1 866-317-3382
You may write to us at:
Bell Canada Executive Office of Customer Relations
P.O. Box 593, Station A
Toronto, Ontario
M5W 1E4
E-mail us at:
executive.office@bell.ca
To fax us:
1-800-554-5148 (no charge) |
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emoci
join:2007-05-29
Toronto, ON
kudos:1
4 edits | reply to mudman2479
Ok,
So let's pool this Bell Info together:
quote:
John Sweeney
Senior Vice President
Carrier Services
Telephone: 416-353-7225
Fax: 416-977-3557
Mobile: 416-420-5819
john.sweeney@bell.ca
Bell Canada
Floor 6N
483 Bay Street
Toronto, Ontario M5G 2C9
Jason Laszlo
(416) 353-4135
1 888 482-0809
jason.laszlo@bell.ca
Kevin Crull
President - Residential Services
kevin.crull@bell.ca
ph: (416) 581-2923
fx: (416) 593-1338
Executive Assistant: Jacqueline Fowler
(416)-581-2953
jacqueline.fowler@bell.ca
483 BAY ST. (BTS)
TORONTO, Ontario, M5G 2C9
If you feel there is more that we can do...
You may speak to the Bell Canada Executive Office of Customer Relations by calling
Québec: 1 866-317-3382
Ontario: 1 866-317-3382
You may write to us at:
Bell Canada Executive Office of Customer Relations
P.O. Box 593, Station A
Toronto, Ontario
M5W 1E4
E-mail us at:
executive.office@bell.ca
To fax us:
1-800-554-5148 (no charge)
I think they are deserving of some backlash, since they haven't seen any yet
quote:
Contacting Ontario Teachers Pension Plan:
»www.otpp.com/web/website.nsf/web···ontactus
Contacting your MP
»canada.gc.ca/directories-reperto···eng.html
(Don't forget about Government Free Mail »www.canadapost.ca/tools/pg/manua···#1379075)
CTRC On third Party Internet Access
»www.crtc.gc.ca/eng/INFO_SHT/t1003.htm#web
Contacting the CTRC
»www.crtc.gc.ca/eng/contactus.htm
Contacting Commissioner for Complaints for Telecommunications Services Inc. (CCTS)
»www.ccts-cprst.ca/
Contacting Industry Canada and associated Ministers
»www.ic.gc.ca/epic/site/ic1.nsf/e···14e.html
ACTION ALERT: Demand net neutrality now
»canadians.org/action/2008/27-Mar-08.html
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| said by emoci:Ok, So let's pool this Bell Info together: John Sweeney Senior Vice President Carrier Services Telephone: 416-353-7225 Fax: 416-977-3557 john.sweeney@bell.ca Bell Canada Floor 6N 483 Bay Street Toronto, Ontario M5G 2C9 Jason Laszlo (416) 353-4135 1 888 482-0809 jason.laszlo@bell.ca Kevin Crull President - Residential Services kevin.crull@bell.ca ph: (416) 581-2923 fx: (416) 593-1338 Executive Assistant: Jacqueline Fowler (416)-581-2953 jacqueline.fowler@bell.ca 483 BAY ST. (BTS) TORONTO, Ontario, M5G 2C9 If you feel there is more that we can do... You may speak to the Bell Canada Executive Office of Customer Relations by calling Québec: 1 866-317-3382 Ontario: 1 866-317-3382 You may write to us at: Bell Canada Executive Office of Customer Relations P.O. Box 593, Station A Toronto, Ontario M5W 1E4 E-mail us at: executive.office@bell.ca To fax us: 1-800-554-5148 (no charge) I think they are deserving of some backlash, since they haven't seen any yet Throwing it out there, we are technically not bell customers though. Does anyone agree with this? I'm not offering a better way but im just pointing out that this would be simelar to one of us calling rogers about the same thing, no?
On the other hand, if we were Bell Sympatico customers, it would be a different story. I still think that If we were applying more pressure to MPs it would get us farther. Or, if you are a bell phone line, expressvu subscriber, quit the service and then tell them why.
I'm just trying to play devils advocate here. If i were bell, and a non customer was complaining, what could I really do about it?
Just a thought. Looking forward to reading through even more of this thread as it develops. In the mean time, ill be downloading torrents at 30k.... |
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emoci
join:2007-05-29
Toronto, ON
kudos:1 | The whole idea is to let them know that there is indeed unhappy people out here, being affected by what they are doing, in some cases prevented from something as serious as getting work done....P2P is not all they are blocking at the moment |
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 avernar
join:2002-05-23
Mississauga, ON | reply to mudman2479
Someone gave me this link at the office:
»www.youtube.com/watch?v=hlMbxosLtaY
I just wish that Sympatico would stay in their own sandbox instead of coming over and peeing in ours!  |
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| reply to bacon612
said by emoci:Throwing it out there, we are technically not bell customers though. Does anyone agree with this? On my Bell phone bill, the following are listed under Telephone Services, even though I use TSI. As far as I am concern, I am a customer 'cause the phone bill never lies. :P
___ Monthly Charges _____
1 Residence line 18.48
1 High Speed DSL 0.00
...
etc |
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| reply to mudman2479
I AM a Bell customer.
With some luck I will be fixing that soon though.
Here that BELL!! I consider being a customer to be no real perk. No advantage, nothing to be happy about.
Bell technology is rapidly becoming yet another oxymoron. |
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