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Battle at the Big Barn! »
« bandwidth usage stats totally inaccurate !!!???  
page: 1 · 2
AuthorAll Replies

matt_m
Premium
join:2007-04-07
Ottawa, ON
·TekSavvy Solutions..

reply to R0CKY
Re: No outrage, Bell says - Phone Monday show your displeasure

said by R0CKY See Profile :

Just keep in mind John is only the messenger in this.
Umm... I don't really think so. Sweeney is a SVP. SVPs are a big deal in large companies.


jfmezei
Premium
join:2007-01-03
Beaconsfield, QC
reply to R0CKY
>Just keep in mind John is only the messenger in this.

Works both way. Upper manager tell him to announce the bad news. He then gets the complaints and summarizes them back to his upper management.

matt_m
Premium
join:2007-04-07
Ottawa, ON
·TekSavvy Solutions..

Again, this guy is a SVP. That means other VPs report to him, and he probably reports into a 'C' level exec. Messenger, my a$$. He may be making it out like he is just a messenger, but he certainly, as SVP Carrier Services, is someone who can help shape policy before it is implemented. This isn't some call center phone jockey.


jfmezei
Premium
join:2007-01-03
Beaconsfield, QC
·ELECTRONICBOX

reply to matt_m
>Umm... I don't really think so. Sweeney is a SVP. SVPs are a >big deal in large companies.

Glorified managers.

In large companies:

Executive VP -> Vice President
Senior VP -> Director
VP -> Manager

Large companies tend to create glorified titles to hand out to people to give them the impression they got a promotion. But that simply adds to the layers of redundant management between the real workers and the decision makers.

For instance at HP:

VMS Product Manager (business unit that generate a couple billion dolars in revenus)
Martin Fink, Senior Vice President, BCS
Scott Stallard, Senior Vice President , Enterprise Storage and Servers
Ann Livermore, Executive Vice President, Technology Group
Mark Hurd , President/CEO.

Scott Stallard and Livermore are old hacks at HP and have managed to "acquire" additional domains with various reorgs within the organisation. For instance, Stallard had the storage business. He couldn't have taken on each of the HP-UX, VMS, Tandem departments, but he wanted it, so they created yet another VP level. Stallard only has to deal with that VP (Fink), yet gets to have the glory of heading all of that, while retaining his storage business.

What VP (and higher) means in a company is that he gets to choose his senior secretary/executive assistant and has a real office.

Below that, you get young inexperienced secretaries that, if you're lucky, will know how to fill out a FedEx waybill, but all of them are well traioned is filling out the various forms the company requires they fill out.


Savant
Premium
join:2001-08-12
Toronto
clubs:

reply to mudman2479
No outrage...? I guess Bell hasn't read the news...

quote:
Union urges CRTC to curb internet interference by Bell, Rogers

The battle for who controls the internet in Canada has begun in earnest with a national labour union urging the CRTC to curb traffic interference by Bell Canada Inc. and Rogers Communications Inc.

The National Union of Public and General Employees, which represents more than 340,000 workers across the country, on Friday wrote to the Canadian Radio-television and Telecommunications Commission to investigate the practice of "traffic shaping" and its impact on internet users.

"These internet service providers are, with little or no public accountability, implementing measures that will discriminate against the use of legal software for legitimate uses. This is unacceptable," wrote union president James Clancy. "The continued silence on these matters by the CRTC and the Canadian government violates the trust the Canadian people have placed in you."

--

Could be better, could be worse, could be Monday...

quatrix
Premium
join:2005-02-11
Davie, FL

reply to mudman2479
said by mudman2479 See Profile :

No outrage, Bell says

Bell spokesman Jason Laszlo on Friday reiterated the company's position —that it was shaping traffic in order to prevent a small portion of bandwidth hogs from slowing speeds down for all customers.

He said there has been no backlash from customers, despite the incidents of the past week.
BS bell just ignors the outrage!!!!
"Outrage" from 0.01% of customers isn't worth noting, and if it's the bandwidth hogs that are "outraged", the ISP doesn't want you as customers anyway.


idlewillkill
Go Blue
Premium
join:2005-09-28
North York, ON
The problem is Teksavvy DOES want them as customers.

emoci

join:2007-05-29
York, ON


1 edit
reply to quatrix
said by quatrix See Profile :

said by mudman2479 See Profile :

No outrage, Bell says

Bell spokesman Jason Laszlo on Friday reiterated the company's position —that it was shaping traffic in order to prevent a small portion of bandwidth hogs from slowing speeds down for all customers.

He said there has been no backlash from customers, despite the incidents of the past week.
BS bell just ignors the outrage!!!!
"Outrage" from 0.01% of customers isn't worth noting, and if it's the bandwidth hogs that are "outraged", the ISP doesn't want you as customers anyway.
More 80% of customers should be outraged, the problem is some just don't know how they are being ripped off....charged for a service they are not receiving when they'd be just as well with a cheaper package....

The issue here is, save the lucky ones not yet (and I say yet) affected, if you are not outraged, you don't know any better ....

I really don't mind them blocking torrent traffic, but they have to tell me they are well in advance, and then don't sell or advertise a high speed connection.....tell the beavers to shout over the megaphone that torrents for the CBC's Prime Minister series are not allowed and see what happens

Let me make this clear, me and others are willing to pay extra for our bandwith, even more than we are now...but once I pay for something I want to be able to make use of it....the answer is not limiting bandwith, Bell shouldn't be selling what they don't have and let the competition fill the gap instead of squishing them in the same incompetent Bell cubicle

Grounded

join:2007-12-13
canada

reply to mudman2479
Everyone,

Please keep in mind that we're trying to maintain the sympathy of the public & the press. The comments quoted are both outrageous & wrong and as such they deserve hearty but measured response. Calls, letters, emails & faxes of complaint are legitimate & justified. But some here are suggesting harassing Bell staff & offices. While that is extremely tempting it will only hinder our cause. They are trying to position all p2p users as pirates (just look at the callous comments Bell had regarding Mt. Sinai Hospital to see how blind they are to any potential legitimate use of the technology.) If we give them the chance to play the victim of a group of out-of-control pirates that's just what they're going to do. That's what I would do in their place.

Please tone down the rhetoric & prankish aspects of your response to Bell. If we give them added weapons they'll make use of them to our dismay, not to mention it will put Rocky in an impossible position when he tries to deal with them on the corporate level.

There's nothing wrong with letting it be known that much anger is bubbling up, but if we turn that anger to harassment we'll lose not only sympathy but also credibility. Hundreds (possibly even thousands) of responsible complaints to all proper offices (and officers) of Bell, as well as regulating agencies & political figures will be our best step for right now.

Let's hold something in reserve.

I'd also advise keeping this in mind on subjects such as Jason Laszlo's Facebook page. His personal life is no issue of ours. The legitimate outrage of his page - and this is fair game, is that he refers to the press as lemmings. That shows just what he thinks of the media & one can extrapolate that he feels these "lemmings" are following his corporate line which apparently even he has trouble swallowing. This is good material for us as it severely undercuts Bell's argument that this is required and should help to focus media on the story behind Bell's story. Let's not blow it with personal or ad-hominem attacks. In other words, let's keep above the level of name-calling that Bell has adopted in dismissing all p2p users as bad actors.


An Onymous

@teksavvy.com

Click for full size
This forum needs more wacky pictures...

qweloo

join:2007-10-04
h3p 2c4
·Bell Sympatico

reply to Grounded
said by Grounded See Profile :

Everyone,

Please keep in mind that we're trying to maintain the sympathy of the public & the press. The comments quoted are both outrageous & wrong and as such they deserve hearty but measured response. Calls, letters, emails & faxes of complaint are legitimate & justified. But some here are suggesting harassing Bell staff & offices. While that is extremely tempting it will only hinder our cause. They are trying to position all p2p users as pirates (just look at the callous comments Bell had regarding Mt. Sinai Hospital to see how blind they are to any potential legitimate use of the technology.) If we give them the chance to play the victim of a group of out-of-control pirates that's just what they're going to do. That's what I would do in their place.

Please tone down the rhetoric & prankish aspects of your response to Bell. If we give them added weapons they'll make use of them to our dismay, not to mention it will put Rocky in an impossible position when he tries to deal with them on the corporate level.

There's nothing wrong with letting it be known that much anger is bubbling up, but if we turn that anger to harassment we'll lose not only sympathy but also credibility. Hundreds (possibly even thousands) of responsible complaints to all proper offices (and officers) of Bell, as well as regulating agencies & political figures will be our best step for right now.

Let's hold something in reserve.

I'd also advise keeping this in mind on subjects such as Jason Laszlo's Facebook page. His personal life is no issue of ours. The legitimate outrage of his page - and this is fair game, is that he refers to the press as lemmings. That shows just what he thinks of the media & one can extrapolate that he feels these "lemmings" are following his corporate line which apparently even he has trouble swallowing. This is good material for us as it severely undercuts Bell's argument that this is required and should help to focus media on the story behind Bell's story. Let's not blow it with personal or ad-hominem attacks. In other words, let's keep above the level of name-calling that Bell has adopted in dismissing all p2p users as bad actors.
I think Grounded has a point but like he said "Calls, letters, emails & faxes of complaint are legitimate & justified".

Why not then everybody phone at one number (ie bell executive office) at the same time (within the hour ie like at 1:30 pm to 2:30pm) to say they want to express their outrage at this throttling situation and they cancelled their service ( internet, phone, tv any service is good) because of it. thats it just one call everybody. no harrasment.

Then do it again another day and change time and number (?) if u can get a couple of hundreds to call within the hour period people should get the message especially if it happens every other day or even everyday.

I dont think that would constitute harassment other than citizens calling their public phone companies to complain about the restriction of service.

mudman2479

join:2008-02-22
Amherstburg, ON

1 edit
reply to mudman2479
The problem using one number, is we will all be put on hold. You do several numbers and more can get through with less waiting time. Fax is even better! Dont forget to leave messages too!


otherbcecontacts

@teksavvy.com

reply to mudman2479
Here are some other people who may have given John the go ahead to send that letter: Bell's legal team -

Mr. Jean-François Leger
Assitant General Counsel
Tel (819) 773-5814
Fax (n/a)
jeanfrancois.leger@bell.ca
Mr. Al Wallace
Vice President - Regulatory Matters
Tel (819) 773-5954
Fax (819) 770-7638
al.wallace@bell.ca
Ms. Karen O'Brien
Director - Local Competition
Tel (613) 781-5800
Fax (n/a)
karen.obrien@bell.ca

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