mudman2479
join:2008-02-22
Amherstburg, ON | reply to mudman2479
Re: No outrage, Bell says - Phone Monday show your displeasure
Is there any rules against releasing numbers for the head office and complaining to them? Tie up their phones so they cant get business done? |
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eots
join:2003-02-04
 ·TekSavvy Solutions..
2 edits | Bell Executive Office of Customer Relations 1-866-317-3382. I also like qweloo's suggestion and we can email Mr. Sweeney john.sweeney@bell.ca since he was kind enough to provide his contact information.  |
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STUNNA
join:2007-05-27
York, ON | John Sweeney
Senior Vice President
Carrier Services
Bell Canada
Floor 6N
483 Bay Street
Toronto, Ontario M5G 2C9
Telephone: 416-353-7225
Fax: 416-977-3557
john.sweeney@bell.ca |
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R0CKY
TSI Rocky
Premium,VIP
join:2005-05-19
Chatham, ON | Just keep in mind John is only the messenger in this.
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TSI Rocky - TekSavvy Solutions Inc. |
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matt_m
Premium
join:2007-04-07
Ottawa, ON
·TekSavvy Solutions..
| said by R0CKY  :Just keep in mind John is only the messenger in this. Umm... I don't really think so. Sweeney is a SVP. SVPs are a big deal in large companies. |
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jfmezei
Premium
join:2007-01-03
Beaconsfield, QC | reply to R0CKY
>Just keep in mind John is only the messenger in this.
Works both way. Upper manager tell him to announce the bad news. He then gets the complaints and summarizes them back to his upper management. |
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matt_m
Premium
join:2007-04-07
Ottawa, ON
·TekSavvy Solutions..
| Again, this guy is a SVP. That means other VPs report to him, and he probably reports into a 'C' level exec. Messenger, my a$$. He may be making it out like he is just a messenger, but he certainly, as SVP Carrier Services, is someone who can help shape policy before it is implemented. This isn't some call center phone jockey. |
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jfmezei
Premium
join:2007-01-03
Beaconsfield, QC
·ELECTRONICBOX
| reply to matt_m
>Umm... I don't really think so. Sweeney is a SVP. SVPs are a >big deal in large companies.
Glorified managers.
In large companies:
Executive VP -> Vice President
Senior VP -> Director
VP -> Manager
Large companies tend to create glorified titles to hand out to people to give them the impression they got a promotion. But that simply adds to the layers of redundant management between the real workers and the decision makers.
For instance at HP:
VMS Product Manager (business unit that generate a couple billion dolars in revenus)
Martin Fink, Senior Vice President, BCS
Scott Stallard, Senior Vice President , Enterprise Storage and Servers
Ann Livermore, Executive Vice President, Technology Group
Mark Hurd , President/CEO.
Scott Stallard and Livermore are old hacks at HP and have managed to "acquire" additional domains with various reorgs within the organisation. For instance, Stallard had the storage business. He couldn't have taken on each of the HP-UX, VMS, Tandem departments, but he wanted it, so they created yet another VP level. Stallard only has to deal with that VP (Fink), yet gets to have the glory of heading all of that, while retaining his storage business.
What VP (and higher) means in a company is that he gets to choose his senior secretary/executive assistant and has a real office.
Below that, you get young inexperienced secretaries that, if you're lucky, will know how to fill out a FedEx waybill, but all of them are well traioned is filling out the various forms the company requires they fill out. |
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