I recall complaints about Vz's billing practices going on at least since the early days of DSL.
The billing inaccuracies, somehow, are usually in the company's favor.
Deliberate? Dishonest? Unscrupulous?
Or mere coincidence?
Actually, it's Pres. George W. Bush's fault VZ can't bill right. He's also responsible for cancer, 9-11, and anything else Hillary Clinton says. -- Saving the world keeps me busy. However, I find Earth very primitive from my home planet of Krypton. -Supergirl