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Forums » Verizon Insider Leaks Extent Of FiOS Billing Issues » No Credit policy?
 
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Why is it so Hard for VZ to provide accurate billing? »
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KoolMoe
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join:2001-02-14
Annapolis, MD
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reply to tc1uscg
Re: No Credit policy?

Until the end, I wasn't sure your post was meant to be in response to mine at all. I don't really care about you incorrect inference but where did you get the idea I'm ok with VZ screwing up but rant about others?

I really had a hard time moving to FIOS. If my DSL provider's service hadn't been progressively unreliable, as it was, I probably still wouldn't have FIOS. I really, really don't like VZ.

Regardless of the company, sometimes it's just not worth the effort (which I'm sure they count on). Having our incorrect billing reduced from $50 to $10 was good enough for me to just not worry about it anymore. That would apply to VZ or any other company...

I agree with you that it's funny how some folks can give a pass to one company but not to another for essentially the same issue. Heck, I'm probably just as guilty in some cases (If Dominoes doesn't get their pizza here in 30 minutes, I complain. If MomPop shop doesn't, no worries) - but guarantee I don't when it comes to VZ. I'll nail such monopolists as often as I feel it worthwhile.
KM
Forums » Verizon Insider Leaks Extent Of FiOS Billing IssuesWhy is it so Hard for VZ to provide accurate billing? »
« best and worst of the company  

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