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Choosing a good modem for 6.0 Mbps/768 Kbps »
« ATT Email powered by Yahoo  
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jsimmons3

join:2006-04-17
San Antonio, TX


1 edit
"Your world delivered" - NOT

If my world was being delivered, I'd get all my frackin' email, wouldn't I?

The only thing that is reliably delivered is my bill every month...

If someone from AT&T is watching, can you please explain how my externally hosted domain is now suddenly BLOCKED by AT&T? It's not on any of the lists posted at this link:

»worldnet.att.net/general-info/bl···iry.html

So why the frack is it blocked at AT&T?


d_l
Barsoom
Premium,MVM
join:2002-12-08
Reno, NV
Is your mail being blocked to an AT&T Worldnet-Bellsouth-Legacy email address or to an AT&T-Yahoo email address? The link you posted applies only to the former. Yahoo has separate blocking policies.

Frohike
Premium
join:2000-07-23
Waxahachie, TX


1 edit
Visit here and follow steps 1 and 2 »worldnet.att.net/general-info/bl···521.html

We are most likely blocking you because your HELO is not setup properly. Either intentional or by accident - who knows. But our servers does a reverse DNS Lookup on the domain IP and if it doesnt come back to the domain - then thats 1 reason we bloc - and its the most common. If the reverse DNS is correct - then its other reason , hence steps 1 and 2 in the above link.

FYI - AT&T just implemented increased security on the email servers and trying to crackdown on all the SPAM getting through. Not saying your SPAM but one of the SPAMMERs practice is to setup faulty PTR on the reverse DNS so email doesn't comeback to them.

jsimmons3

join:2006-04-17
San Antonio, TX

The blocked email thing is being addressed (although why it's on ME to fix it is beyond belief since I didn't do anything WRONG in the first place). Right now, I actually am more pissed off about the alternate email address thing.

My wife has two email addresses she has to use for correspondence to a animal rescue group, for which she volunteers. Up until a few weeks ago, she was using her sbcglobal.net smtp server to send mail for these two accounts. Then, all hell broke loose. Yes, I visited the alternate email address page, and...

1) I setup two alternate email addresses for my wife's email account. I clicked the "Verify" link on both accounts more than an hour ago, and have yet to receive the verification email (for either of the alternates) that the yahoo page said I'd be getting.

2) It shows them both on the yahoo page, and one of them even works (the "selected" one), but she can't use both at the same time. If we can specify multiple alternates, why can't we send from all of the ones we specified? Why does AT&T/Yahoo assume we want to use their web-based mail system? We use Thunderbird for our email, and we don't intend on switching just to adjust to the tunnel-like view of the world that AT&T/Yahoo wants us to use.

This whole setup is just stupid and IMHO is NOT viable nor in the best interest of the customer (of course, the last aspect shouldn't surprise me at all).

I'm not happy. This email thing has annoyed my wife, and that affects MY day-to-day productivity because now I have to try to fix the stuff that AT&T screwed up.

Yes, I'm going to be hard to get along with until this is resolved, so take my advice and don't waste your time trying to calm me down. I feel already that I'm being overcharged for the service I was getting before this, and new problems not of my own doing just drive that nail further into my head.

AT&T has created more problems than it solved, and after three weeks (or more), it hasn't been reversed, so I can only assume that AT&T doesn't give a shit.

Prove to me that I'm wrong, and not with some apologetic marketing hype, but with action that solves the problem.


Old_Grouch
Don't just sit there silly DO something
Premium
join:2004-05-26
Greenwood, IN
clubs:
·AT&T Midwest

said by jsimmons3 See Profile :

I'm not happy. This email thing has annoyed my wife, and that affects MY day-to-day productivity because now I have to try to fix the stuff that AT&T screwed up.

Yes, I'm going to be hard to get along with until this is resolved, so take my advice and don't waste your time trying to calm me down. I feel already that I'm being overcharged for the service I was getting before this, and new problems not of my own doing just drive that nail further into my head.

AT&T has created more problems than it solved, and after three weeks (or more), it hasn't been reversed, so I can only assume that AT&T doesn't give a shit.
Dang man, it must really be tough being you.

Maybe you'll find help and a sympathetic ear HERE.
--
At Team Discovery we know how to get more outta that danged 'puter of yours!
If you paid taxes it's a rebate. If you didn't, it's welfare.

Frohike
Premium
join:2000-07-23
Waxahachie, TX

reply to jsimmons3
said by jsimmons3 See Profile :

The blocked email thing is being addressed (although why it's on ME to fix it is beyond belief since I didn't do anything WRONG in the first place).
Ya after that comment..I tuned out the rest. His email server is improperly setup and yet blames AT&T. Not AT&T's fault his HELO looks like a Spammer.


d_l
Barsoom
Premium,MVM
join:2002-12-08
Reno, NV

reply to jsimmons3
On your new AT&T-Yahoo email accounts, if you are not authenticating with the UserID/Password that matches the "From" email ID in Thunderbird (or whatever email client you use), then the email will not work. Yahoo has cracked down on the sloppy practice of allowing authentication with an account ID other than the "From" email ID. Spammers made use of this sloppiness.

A lot of people have been bitching about this change as if it was some imposition on them. Yahoo is simply finally conforming to the correct email authentication procedures. Many of us have never noticed any problems with these changes to stamp out spam because we have set up our accounts correctly from the get go. Meanwhile the new email change bitchers have been aiding and abetting the spammers with their sloppy set ups.

IMHO, the "spammer accomplices" should be "fined" a large fee before being allowed the continued the using of their internet accounts. Bitching about these mandatory changes that will cut spam isn't going to generate any sympathy with me.


koma3504
Advocate
Premium
join:2004-06-22
North Richland Hills, TX

reply to jsimmons3
who is your domain provider???
Who set up the email on the system on the external hosting server was it a auto script that set it up or did you have to manualy set that up??

have your tried the telnet test ???

how many emails get sent from you and your wife on a daily basis???
when using your private domain do you login using your domain or do you log on to Att server's to send mail??

Have you reguested the port 25 be unblocked???
Do you have a dynamic ip or a static ip???
can you send on port 587 ???

NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC

reply to jsimmons3
said by jsimmons3 See Profile :

Yes, I'm going to be hard to get along with until this is resolved, so take my advice and don't waste your time trying to calm me down. I feel already that I'm being overcharged for the service I was getting before this, and new problems not of my own doing just drive that nail further into my head.

AT&T has created more problems than it solved, and after three weeks (or more), it hasn't been reversed, so I can only assume that AT&T doesn't give a shit.

Prove to me that I'm wrong, and not with some apologetic marketing hype, but with action that solves the problem.
How is your domain mail server configured? If you connect to my domain gateway mail server, what is the "EHLO" string? Apparently, AT&T has decided to do a check to see if the forward lookup matches the reverse lookup. I.e., your "EHLO" domain should match your PTR record domain. A lot of spammers count on servers not making that check.

Although I don't think is is an RFC 2821 requirement, if a domain gateway mail server wants to run that kind of a check, there is little that you can do about it, short of bringing your own server configuration into compliance.

I suspect that a lot of mail server operators are moving to that kind of checking.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

jsimmons3

join:2006-04-17
San Antonio, TX

reply to Frohike
No, it's NOT improperly setup. I changed it over to their SSL stuff when that announcement came out, and every thing was fine until a few weeks ago. My wife got one of her verification emails last night, and that alternate address shows up as verified, yet it STILL can't be used in the FROM field.

jsimmons3

join:2006-04-17
San Antonio, TX
reply to koma3504
It's not about the blocking right now - it's about the fact that my wife can't send emails with an alternate FROM address any more.

NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
reply to jsimmons3
If your wife is having trouble with 'smtp.att.yahoo.com:465', try using 'smtpauth.sbcglobal.net' instead.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum


David
No,there is another.
Premium,VIP
join:2002-05-30
Granite City, IL
clubs:
·DIRECTV
·magicjack.com
·AT&T Midwest

reply to jsimmons3
said by jsimmons3 See Profile :

It's not about the blocking right now - it's about the fact that my wife can't send emails with an alternate FROM address any more.
I think you might be interested in this. If what I understand correctly I think they are going to still allow it, but the address has to be verified by yahoo. I spent quite a bit of time creating this guy today. See if this will help the wife any. To confirm also that yes the from address has to be the same. That problem was closed on march 3rd, 2008 and Yahoo! chose to close it.
--
If you have a topic in the direct forum please reply to it or a post of mine, I get a notification when you do this.
Koetting Ford, Granite City, illinois... YOU'RE FIRED!!


David
No,there is another.
Premium,VIP
join:2002-05-30
Granite City, IL
clubs:
·DIRECTV
·magicjack.com
·AT&T Midwest

reply to d_l
said by d_l See Profile :

On your new AT&T-Yahoo email accounts, if you are not authenticating with the UserID/Password that matches the "From" email ID in Thunderbird (or whatever email client you use), then the email will not work. Yahoo has cracked down on the sloppy practice of allowing authentication with an account ID other than the "From" email ID. spammers made use of this sloppiness.

A lot of people have been bitching about this change as if it was some imposition on them. Yahoo is simply finally conforming to the correct email authentication procedures. Many of us have never noticed any problems with these changes to stamp out spam because we have set up our accounts correctly from the get go. Meanwhile the new email change bitchers have been aiding and abetting the spammers with their sloppy set ups.

IMHO, the "spammer accomplices" should be "fined" a large fee before being allowed the continued the using of their Internet accounts. Bitching about these mandatory changes that will cut SPAM isn't going to generate any sympathy with me.
Agreed... Spam is allowed to proliferate if we let it. If we clean it up and accept responsibility for our actions and such and police ourselves the rest should be easy. It's when we are sloppy about it, and don't bother to take the time to make sure DNS is correct or the from fields are verified is when the spammers take advantage and then we all complain about SPAM again. It's a vicious cycle that needs to end.
--
If you have a topic in the direct forum please reply to it or a post of mine, I get a notification when you do this.
Koetting Ford, Granite City, illinois... YOU'RE FIRED!!

Frohike
Premium
join:2000-07-23
Waxahachie, TX

reply to jsimmons3
said by jsimmons3 See Profile :

No, it's NOT improperly setup. I changed it over to their SSL stuff when that announcement came out, and every thing was fine until a few weeks ago. My wife got one of her verification emails last night, and that alternate address shows up as verified, yet it STILL can't be used in the FROM field.
I was referring to your externally hosted domain being blocked by AT&T. I was stating that your external domain is improperly setup - hence the reason AT&T sees it as potential Spam.

Whats going on with your wife is a totally separate issue and I won't touch that here on the forums. It would be better if treated by an actual 2nd Tier Rep on the phone.

NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC

reply to d_l
said by d_l See Profile :

On your new AT&T-Yahoo email accounts, if you are not authenticating with the UserID/Password that matches the "From" email ID in Thunderbird (or whatever email client you use), then the email will not work. Yahoo has cracked down on the sloppy practice of allowing authentication with an account ID other than the "From" email ID. Spammers made use of this sloppiness.
How does one make use of this "sloppiness" to send spam? You have authentication to use the server, and any misuse of the server comes right back to you. The Yahoo! mail hosts identify the authenticated user for all to see by putting the user's UserID in the headers:
A lot of people have been bitching about this change as if it was some imposition on them. Yahoo is simply finally conforming to the correct email authentication procedures. Many of us have never noticed any problems with these changes to stamp out spam because we have set up our accounts correctly from the get go. Meanwhile the new email change bitchers have been aiding and abetting the spammers with their sloppy set ups.
There is nothing sloppy about the way I have things set up. Mercury/32 is an MTA. It sits on one LAN computer, and the household users connect to it for message submission. I have the relay "C" module set up to use an SMTP message submission server as a smarthost. It authenticates to 'smtp.att.yahoo.com:465' properly. However, it can't change log in accounts "on the fly". I set it up with the Primary account log in. To make this work under the new regime, I have to verify every email address not already associated with the Primary account which goes through this application. So I have it configured to log in with the Primary account log in credentials. The landlady uses a different sub account email address, so I have to go through verification so will not generate a 553 error when is used to log in. And then there are the vanity domains.

I am still unclear about how this facilitates spammers.
IMHO, the "spammer accomplices" should be "fined" a large fee before being allowed the continued the using of their internet accounts. Bitching about these mandatory changes that will cut spam isn't going to generate any sympathy with me.
Why not just set up a class of service which offers smarthosting for a modest fee?

--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

Frohike
Premium
join:2000-07-23
Waxahachie, TX

Would you like it if a spammer put your email in their FROM field when sending spam - that way when the spamee receives the spam and replies - it comes back to you.

Just an example of what the security patch is trying to prevent. Also - spammers could put customerservice@att.net and make people think its legit email and open and see the spam.

And another thing, making people verify its legit email in the FRom field deters spammers...so it does help. Spammers do sign up for dial accounts to use it for spam.


d_l
Barsoom
Premium,MVM
join:2002-12-08
Reno, NV

reply to NormanS
... I'll go with Frohike See Profile's answer.

Even if everyone voluntarily sets up their accounts to correctly match the "From" with the account ID, spammers could still use this ploy to use false "From" addresses if there isn't a policy forcing the "From" to match the account authentication.

NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC

reply to Frohike
said by Frohike See Profile :

Would you like it if a spammer put your email in their FROM field when sending spam - that way when the spamee receives the spam and replies - it comes back to you.
That has already been done to me. More than once. Didn't come through Yahoo! servers, though, but the usual spamming 'bots on compromised computers.
Just an example of what the security patch is trying to prevent.
I think you are just guessing about that.
Also - spammers could put customerservice@att.net and make people think its legit email and open and see the spam.
They do that all the time. Don't need a Yahoo! Mail account to do it, either, just a spamming 'bot hosted on a compromised computer.
And another thing, making people verify its legit email in the FRom field deters spammers...so it does help. Spammers do sign up for dial accounts to use it for spam.
I suspect another reason is more likely than fighting spam. Posted by jordanair See Profile:

»ATT Email powered by Yahoo

Apparently, businesses were getting a free ride through Yahoo! Mail servers intended only for light duty, residential use. Apparently, closing this loophole, not fighting spam, is the intended purpose of this requirement. Undoubtedly, Yahoo! does not expect to have to handle the volume of business email for residential accounts.

In fact, I have two free Yahoo! accounts ('yahoo.com.au' and 'yahoo.co.jp') where I could have used the Yahoo! SMTP servers for my hobby domain, but did not becuase I felt it would be unfair to use service I was not paying for for my own domains. However, I am paying for this service (and my use of my own domains is no higher in volume than if I was using my 'pacbell.net' domain all of the time).

Considering that I am just a light duty, residential user, I don't see that my method is a problem either way. My mail volume is very low. As long as AT&T will maintain 'smtpauth.sbcglobal.net' as they currently do, I will just use it instead of 'smtp.att.yahoo.com'. Should that change, I can always jump over to DSL Extreme.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC

reply to d_l
said by d_l See Profile :

... I'll go with Frohike See Profile's answer.
I believe that he is wrong.
Even if everyone voluntarily sets up their accounts to correctly match the "From" with the account ID, spammers could still use this ploy to use false "From" addresses if there isn't a policy forcing the "From" to match the account authentication.
It is highly unlikely for a spammer to pay for a residential account to spam through Yahoo! servers. I can't recall seeing spam coming through Yahoo! servers.

OTOH, I have seen (and linked in my reply to Frohike See Profile) a more likely explanation. Commercial users flooding Yahoo! mail hosts with a high volume of email which Yahoo! never intended to handle for the low fee they get from residential services in their co-branding agreements with the likes of Rogers Cable, BT Internet, SoftbankBB, etc., etc..
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum
Forums » US Telco Support » AT&T » AT&T SouthwestChoosing a good modem for 6.0 Mbps/768 Kbps »
« ATT Email powered by Yahoo  
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