Please help, Wireless setup problem. in Verizon Fiber Optics http://www.dslreports.com/forum/r20251955 en Sun, 06 Dec 2009 12:04:11 EDT Sun, 06 Dec 2009 12:04:11 EDT Re: Please help, Wireless setup problem. http://www.dslreports.com/forum/remark,20255333 haydun78 : Yes, I have found it. I will have to send it via email. ]]> http://www.dslreports.com/forum/remark,20255333 Sun, 30 Mar 2008 22:35:46 EDT Re: Please help, Wireless setup problem. http://www.dslreports.com/forum/remark,20255331 NY Tel : Do you know how to ask for remote assistance? I do not have Vista so here is where I cannot advise you but there must be instructions somewhere. In XP, you press START then help and support and there are instructions for asking for remote assistance.
Is that on your menu?]]> http://www.dslreports.com/forum/remark,20255331 Sun, 30 Mar 2008 22:34:59 EDT Re: Please help, Wireless setup problem. http://www.dslreports.com/forum/remark,20255316 haydun78 : Yes, if it would be okay. Thanks you.]]> http://www.dslreports.com/forum/remark,20255316 Sun, 30 Mar 2008 22:30:58 EDT Re: Please help, Wireless setup problem. http://www.dslreports.com/forum/remark,20255287 NY Tel : Do you want to send me a remote assistance request? I can try to see what's happening on your pc.]]> http://www.dslreports.com/forum/remark,20255287 Sun, 30 Mar 2008 22:24:26 EDT Re: Please help, Wireless setup problem. http://www.dslreports.com/forum/remark,20255265 haydun78 : Yes, t is enabled.

At least we are close. ]]> http://www.dslreports.com/forum/remark,20255265 Sun, 30 Mar 2008 22:19:48 EDT Re: Please help, Wireless setup problem. http://www.dslreports.com/forum/remark,20255231 NY Tel : When you open the routers wireless page does it show SSId enabled like mine does?
Click for full size
Is SSID broadcast turned on?
]]> http://www.dslreports.com/forum/remark,20255231 Sun, 30 Mar 2008 22:10:10 EDT Re: Please help, Wireless setup problem. http://www.dslreports.com/forum/remark,20255204 haydun78 : I am connected! Problem is... it is not my connection, so I will not stay on but to post this, and maybe get a reply..

I still cannot find my SSID.. ]]> http://www.dslreports.com/forum/remark,20255204 Sun, 30 Mar 2008 22:05:23 EDT Re: Please help, Wireless setup problem. http://www.dslreports.com/forum/remark,20255175 NY Tel :
said by haydun78 See Profile :

Yes, thank you. I realize it was not mine.. I was using that as an example? I could not find my SSID on there... that is the problem.
What happens if you follow ProFiosDude's "how to connect" instructions above to find your router?]]> http://www.dslreports.com/forum/remark,20255175 Sun, 30 Mar 2008 21:59:21 EDT Re: Please help, Wireless setup problem. http://www.dslreports.com/forum/remark,20255136 haydun78 : Yes, thank you. I realize it was not mine.. I was using that as an example? I could not find my SSID on there... that is the problem.]]> http://www.dslreports.com/forum/remark,20255136 Sun, 30 Mar 2008 21:53:44 EDT Re: Please help, Wireless setup problem. http://www.dslreports.com/forum/remark,20255054 NY Tel : You are connected to someone elses (obviously a neighbor)wireless network, XITG2 which obviously has YOU blocked out. The network you need to connect to is 58S02 which is your SSID.
So we have established that your pc has wireless and your router is active, now you need to get connected to YOUR router.
You are close....don't give up now.

Repeat the steps you tried before but try to find an SSID that is 58S02]]> http://www.dslreports.com/forum/remark,20255054 Sun, 30 Mar 2008 21:35:16 EDT Re: Please help, Wireless setup problem. http://www.dslreports.com/forum/remark,20255033 haydun78 : I did all that.. again, nothing.

I wonder, would anyone be willing to help me via the remote
assistance?

Anyway, this is one thing I got..

[att=1]
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click for full size
]]> http://www.dslreports.com/forum/remark,20255033 Sun, 30 Mar 2008 21:31:46 EDT Re: Please help, Wireless setup problem. http://www.dslreports.com/forum/remark,20254802 NY Tel : Yes because it shows that your pc sees the wireless router.

Stop editing the router now and concentrate on the pc's wireless part. Obviously you have an ethernet plug in the back of the pc? Yes? Until you pull that plug (this is the safest way to do this) you will not "utilize the wireless connection" and will default to the wired.

DO NOT DISABLE the wired connection even if someone here tells you to.....

1. unplug the wired Ethernet plug in the back of the PC
2. wait 15 seconds and try to surf the net
3. if it does not work - re-boot the pc
4. then try to surf again
5. if that fails - re-connect the ethernet cord and tell us what is going on.]]> http://www.dslreports.com/forum/remark,20254802 Sun, 30 Mar 2008 20:45:12 EDT Re: Please help, Wireless setup problem. http://www.dslreports.com/forum/remark,20254769 haydun78 : [att=1]

Does this help at all? I am unsure if I am supposed to edit anything in the actual properties of the router..
Click for full size
click for full size
]]> http://www.dslreports.com/forum/remark,20254769 Sun, 30 Mar 2008 20:39:35 EDT Re: Please help, Wireless setup problem. http://www.dslreports.com/forum/remark,20254767 NY Tel :
said by EMC2 See Profile :

Oh, you mean the bold red "OFF" letters???...........jeez :uhh:
Yup, although I had to look at my own to see it for my own eyes..... :)]]> http://www.dslreports.com/forum/remark,20254767 Sun, 30 Mar 2008 20:38:13 EDT Re: Please help, Wireless setup problem. http://www.dslreports.com/forum/remark,20254763 EMC2 : Oh, you mean the bold red "OFF" letters???...........jeez :uhh:]]> http://www.dslreports.com/forum/remark,20254763 Sun, 30 Mar 2008 20:37:10 EDT Re: Please help, Wireless setup problem. http://www.dslreports.com/forum/remark,20254753 NY Tel :
said by EMC2 See Profile :

Taking a look at the WEP key you posted - it looks like you have the letter "O" in the third character and the number zero (0) later in the string.

Rekey it using zeros where the "O"s are.
The WEP is currently OFF even though there is a key entered there. He should leave it off until he gets connected otherwise he WILL never connect....lol]]> http://www.dslreports.com/forum/remark,20254753 Sun, 30 Mar 2008 20:35:32 EDT Re: Please help, Wireless setup problem. http://www.dslreports.com/forum/remark,20254728 EMC2 : Taking a look at the WEP key you posted - it looks like you have the letter "O" in the third character and the number zero (0) later in the string.

Rekey it using zeros where the "O"s are. ]]> http://www.dslreports.com/forum/remark,20254728 Sun, 30 Mar 2008 20:32:19 EDT Re: Please help, Wireless setup problem. http://www.dslreports.com/forum/remark,20254675 haydun78 : Yes, I hit the reply button, after enabling the wireless. ]]> http://www.dslreports.com/forum/remark,20254675 Sun, 30 Mar 2008 20:22:38 EDT Re: Please help, Wireless setup problem. http://www.dslreports.com/forum/remark,20254668 NY Tel : Are you pressing the APPLY button at the bottom after you turn the radio on? You need to do that.]]> http://www.dslreports.com/forum/remark,20254668 Sun, 30 Mar 2008 20:21:42 EDT Re: Please help, Wireless setup problem. http://www.dslreports.com/forum/remark,20254646 haydun78 : I did as you said...

as for Birds reply:

[att=1]
It is not showing up on my router as being connected, I must have it configured wrong, though I do not see how...

Anyway here it is. Again, any other SH you need, please let me know.

*edit ALso, what I mean by it changed back to disable is... when I leave that page, and then go back.. it says it is off. SO I repeat the steps...
Click for full size
]]> http://www.dslreports.com/forum/remark,20254646 Sun, 30 Mar 2008 20:16:43 EDT Re: Please help, Wireless setup problem. http://www.dslreports.com/forum/remark,20254410 birdfeedr : When turning your wireless on,

Log on to the router, click the Wireless Settings icon at top, click Basic Security Settings on menu item on left.

On item 1. Turn Wireless On, click the radio button On.

Scroll to bottom and click Apply.

Then click Apply again to confirm temporary disconnection and Wireless Settings really applied.

Router will return to Basic Security Settings page.

Scroll down to the bottom, and take your screen shot. Post that here. You'll get there.]]> http://www.dslreports.com/forum/remark,20254410 Sun, 30 Mar 2008 19:26:20 EDT Re: Please help, Wireless setup problem. http://www.dslreports.com/forum/remark,20254336 More Fiber : What do you mean "It ALWAYS goes back to shutting it off."? Are you saying the Actiontec changes the RADIO ENABLED setting by itself from ON to OFF after you have turned it on? How long does it take to do that? If that is truly what it is doing, I think you have a bad router and suggest your call VZ for service.

The screen shots in your last message are too fuzzy for me to read clearly. I looked at them using 400% magnification and I could not swear if the SSID and WEP keys were the same or different.

Did you try turning encryption off? If so, What happened?]]> http://www.dslreports.com/forum/remark,20254336 Sun, 30 Mar 2008 19:13:46 EDT Re: Please help, Wireless setup problem. http://www.dslreports.com/forum/remark,20253752 haydun78 : That is just it though, thought I mentioend that. Oractually, I left a screen shot of it saying it was off. I did place it on enable, then then hit apply. It ALWAYS goes back to shutting it off. The light on the router never goes to "wireless". :(

I am sorry, hope you guys do not get angry about this, I am trying my best. Perhaps I am just making the settings on my laptop incorrect.. I will try again.

*Ok, I just did the setup manually, this is what I got..

(sorry if the size is wrong I dunno how to make it look better)
*To the above post, I am not just giving up easy, I have been trying to do this for hrs now, days actually.. ]]> http://www.dslreports.com/forum/remark,20253752 Sun, 30 Mar 2008 17:15:51 EDT Re: Please help, Wireless setup problem. http://www.dslreports.com/forum/remark,20253704 Rickeo : Talk about giving up to easily!

Judging from the SS you posted, wireless is turned off in you're router. Here is a hint. TURN IT ON. lol... They you should see it in Vista's wireless network browser.]]> http://www.dslreports.com/forum/remark,20253704 Sun, 30 Mar 2008 17:04:28 EDT Re: Please help, Wireless setup problem. http://www.dslreports.com/forum/remark,20253669 More Fiber : If I'm reading that screen shot correctly, RADIO ENABLED = NO.
Wireless ain't gonna work, if it ain't turned on.

From earlier post:
1) Click Basic Security Settings on left menu.
2) Select ENABLE Wireless.
3) Click APPLY.]]> http://www.dslreports.com/forum/remark,20253669 Sun, 30 Mar 2008 16:57:04 EDT Re: Please help, Wireless setup problem. http://www.dslreports.com/forum/remark,20253593 haydun78 :

It's no use, it'll never work.

Oh, and the router is no more than 8' from my laptop.]]> http://www.dslreports.com/forum/remark,20253593 Sun, 30 Mar 2008 16:39:11 EDT Re: Please help, Wireless setup problem. http://www.dslreports.com/forum/remark,20253110 More Fiber : OK. A little more to go on now.

1) When you followed steps 3.1 - 3.2, the router will bring up the Wireless Status page. You should setting similar to the following:

Radio Enabled: YES
SSID: (per label)
Channel: Automatic
Security Enabled: YES (with values for one of the following)
WEP 64-bit: xxxxx
WEP 802.1x: xxxxx
WPA: xxxx
SSID Broadcast: Enabled
MAC Authentication: Disabled
Wireless Mode: Mixed accepts 802.11b and 802.11g connections

If any of these settings need to be changed, click on Basic Security Settings on the left, make the changes, click APPLY.

#1) If Radio Enabled showed NO, Select ENABLE Wireless.

#4) For troubleshooting purposes only, select WEP OFF.

If you changed either of these click APPLY.

Select Advanced Security Settings from the left menu.
Under Level 2, click on SSID Broadcast. Select ENABLE. Click APPLY.

Hopefully, you should now see your SSID on the laptop's Available Networks display. If still you can not see the SSID from the laptop at this point, you have a wireless issue. How far is the laptop from the router? i.e. How many floors / walls? Try using a specific channel, rather than the default channel.

REMINDER: At this point you are running with NO wireless security. Be sure to re-enable security, or disable wireless altogether when you are through troubleshooting.

If you able to connect with no encryption, you probably have an encryption issue. Try turning on various levels starting with WEP, and moving up to higher levels as you are successful.]]> http://www.dslreports.com/forum/remark,20253110 Sun, 30 Mar 2008 14:54:30 EDT Re: Please help, Wireless setup problem. http://www.dslreports.com/forum/remark,20252291 haydun78 : One more thing, if you need me to, I could always just take a snap shot of whatever you need to give any sort of help. As in my settings etc.

Once again, I thank you, even if this is not resolved.

p.s. thank you mod, for fixing the image.]]> http://www.dslreports.com/forum/remark,20252291 Sun, 30 Mar 2008 12:33:58 EDT Re: Please help, Wireless setup problem. http://www.dslreports.com/forum/remark,20252247 haydun78 : Thank you both for replying...
Anyway. I am uing windows vista basic.

I did try to locatge the network on the "available networks" thing, it does not list my SSID as stated on the bottom of the router. Also, I did not change anything since I have had it. I am not sure if I was suppposed to set up the wireless myself, or if it sort of "plug and play" ? Like I said, I am new to this, I apologize..

If it will help , at all.. here is what it says on part of the page I go to, for the router:

[att=1]
As you can see, it says there is now wireless. :(

Maybe I should just forget it, it is not like I need it..then again.. it will just contimue to taunt me.

[Mod note: Fixed the blown out margins. sash]
Click for full size
Click to see full size
]]> http://www.dslreports.com/forum/remark,20252247 Sun, 30 Mar 2008 12:25:40 EDT Re: Please help, Wireless setup problem. http://www.dslreports.com/forum/remark,20252093 More Fiber : Not a lot of information here to go on, but a couple of things to check:

1) What symptoms are you seeing beyond "I am trying to connect"?

2) Does the laptop "see" the Actiontec wireless signal? i.e. If you open Available networks on the laptop is the Actiontec listed? The default SSID for the network is on a sticker on the Actiontec router.

3) Have you checked the following settings in the Actiontec?
3.1) Login to the Actiontec.
3.2) Select the WIRELESS icon at the top.
3.3) Select BASIC NETWORK SETTINGS. At the bottom of the page is a summary of your wireless settings. As the box explains, these need to be the same on the router and every computer that will connect. This is especially true for encryption level. If the router is set for WEP and the laptop is set for WPA, they won;t connect.

4) What OS are you running? There have been reports of problems with Vista, WPA and the Actiontec router. Refer to this thread: »ActionTec MI424-WR Firmware and WPA issues]]> http://www.dslreports.com/forum/remark,20252093 Sun, 30 Mar 2008 11:57:42 EDT Re: Please help, Wireless setup problem. http://www.dslreports.com/forum/remark,20252080 ProFiOSDude : Also, starting on page 187 of your user guide (if it's the same one listed at Toshiba) has some good info on getting the wireless to work.

PFD]]> http://www.dslreports.com/forum/remark,20252080 Sun, 30 Mar 2008 11:55:09 EDT Re: Please help, Wireless setup problem. http://www.dslreports.com/forum/remark,20252041 ProFiOSDude : If you are using Vista, click Start -> Connect To. You should see your router in this window (will be a 5-character name and it's printed on a label on the side of the router). Click on that router and it will ask you for a key/passphrase. It will be a 10-character string (also on the router label). Enter it using CAPS LOCK, remembering if it looks like a 0, it is a zero and not the letter O.

If XP, there should be an alert as soon as you startup the computer that one or more wireless networks are in range. Clicking on the balloon with bring up a listing similar to above and you follow the same steps.

Caveat: Make sure your wireless adapter is turned on and enabled. Should be a wireless light (symbol will be a vertical stick with arcs on either side moving outward). May sound odd to mention, but MANY people did not know that their laptops had a manual switch to turn on the wireless.

PFD]]> http://www.dslreports.com/forum/remark,20252041 Sun, 30 Mar 2008 11:47:48 EDT Please help, Wireless setup problem. http://www.dslreports.com/forum/remark,20251955 haydun78 : Hello, to the point...

I am trying to connect using my toshiba satellite a135-s7404 , which is intergrated with a 802.11 b/g wireless lan, my router is the ActionTec M1424-WR.. I am very new to this stuff, using wireless. Could someone please explain it to me as if I were blind, deaf , and utterly dense? lol sorry, I just need someone who can explain it to me in a way a n00b would get it, as to not waste their time.

Thank you.

I realize you need more info, but I am unsure of exactly what to tell you. I could possibly take some snap shot of what I see, if you'd like?

Once again, thank you very much. ]]> http://www.dslreports.com/forum/remark,20251955 Sun, 30 Mar 2008 11:29:10 EDT