ureihcim
Freshly made
join:2007-12-16
Miami, FL
| Some information that is not so public
Sprint-Nextel has already improved their customer service dramatically over the last month and issues have been getting resolved on just the first call.
The migration of the billing systems would be complete by the end of 2-3rd quarter of this year as the pace has been dramatically increased, and I could say this is true because I received a email that my account was being migrated in April 12 and I been with Sprint-Nextel and on the old billing system for over 2 years.
Xohm is set to be released 2Q or mid 3Q according to a employee I spoke too. The network will be available in a few more locations than just the soft launch location stated before.
Nextel is not going anywhere, anytime soon and no plans on the table to actually eliminate it. So you can still chirp your butt off and keep annoying the world with it.
Things are looking brighter on the other side of the tea cup, so I am counting on Hesse to make the magic happen and once the entire billing system is in place, the problems with the previous billing system will be fixed and technical support has much better control of your account than before.
Expect a open network policy and better online tools from Sprint by the end of the year according to their own advanced tech support staff. |
